There’s a particularly nasty Netflix email scam doing the rounds claiming your account has been suspended

Thomas McMullan Read more November 8, 2017

A “well designed” scan email has been landing in the inboxes of millions of Netflix subscribers, asking them to update their billing information as part of a large-scale phishing operation.

There's a particularly nasty Netflix email scam doing the rounds claiming your account has been suspended

The email, which has the subject line: ‘Your suspension notification’, includes a link that takes readers to a convincing, fake Netflix home page. Once there, readers are prompted to enter private information, under the auspice of updating their billing details.

UK cyber-fraud centre, Action Fraud, claims that the email has been sent to around 110 million Netflix subscribers across the globe.

In a screengrab of the email there is a prominent link to “restart membership”, which takes the user to a mocked-up Netflix page, which even has a backdrop from the streaming company’s production, The Queen. Mailguard notes the fake site is build on a “compromised Wordpress blog”, and includes fields for users to enter address and bank card details.

Netflix says it is aware of the scam, and that it would never ask for personal information to be sent over email. In a statement, the company said it takes “the security of our members’ accounts seriously and Netflix employs numerous proactive measures to detect fraudulent activity to keep the Netflix service and our members’ accounts secure.

“Unfortunately, these scams are common on the internet and target popular brands such as Netflix and other companies with large customer bases to lure users into giving out personal information.”