Got an iPhone 6 Plus? Apple could replace your camera for free

Curtis Moldrich Read more August 24, 2015

Always taking blurry pictures? It could be your iPhone’s fault. Apple has just announced details of a widespread fault in the iPhone 6 Plus’ iSight camera that is causing pictures to be blurry. To combat the issue, Apple says it will replace the defective cameras for free.

Got an iPhone 6 Plus? Apple could replace your camera for free

What is the issue?

According to a page on the Apple website, the issue is caused by a “component that may fail causing your photos to look blurry”. Interestingly, the issue only appears to affect the iSight camera of the iPhone 6 Plus, and is restricted to the handset’s 8-megapixel rear-facing camera – so selfies are unaffected.

The issue only affects the iPhone 6 Plus, and could be a result of an extra feature over the standard iPhone 6. Unlike the the smaller handset which uses digital image stabilisation, the Plus also features optical image stabilisation, so users can maintain a less shaky shot.

How do I know if my iPhone 6 Plus is affected?

Apple says the issue affects a limited batch of the iPhone 6 Plus that was sold “primarily between September 2014 and January 2015”.

To find out if your iPhone 6 Plus is affected, Apple’s website includes a handy serial number checker. Simply find the serial number of your handset using this guide, and then enter it into the website.

If your handset is affected, you can take your iPhone 6 Plus to the following places to be repaired:

Apple authorised service provider
Apple retail store
Apple technical support

Apple says it will need to check your phone is in good working order, and that other issues such as cracked screens will need to be resolved before the repair. Apple also states that the repair won’t extend the warranty of your iPhone 6 Plus in any way.