Apple’s cheap iPhone battery replacement scheme ends soon

Until 31 December, replacing your out-of-warrenty Apple iPhone battery could cost you just £25. But hurry, time is running out for you to make the most of this offer, which applies to iPhone SE and 6 models, all the way through to the X. Once we hit the new year, it will cost you £45 to replace the battery in these models. Excluding the X, which will cost £65 to replace. If you’re brandishing a newer model, namely an XS, XS Max or XR, then this currently costs you £65; all other models not mentioned above will cost £79 to replace the battery. 

What’s more, if you had your iPhone battery replaced just before the battery replacement scheme came into effect in late December 2017, you’ve probably been feeling pretty short-changed. Thankfully, if you did, Apple is now giving you the chance to get some of your money back.

UK customers can receive a £54 partial refund if the out-of-warranty battery replacement took place between 1 January 2017 and 28 December 2017. That essentially means you would only have paid £25 for your battery replacement instead of the original £79. The only requirement is that you had the battery replaced at an Apple Store or an authorised service location and that the iPhone was an iPhone 6S or later.

However, there’s a deadline for this money saving scheme; users will only be able to apply for a refund until December 2018.  That’s less than two short months away! If you’re in the market to cash in from Apple, and frankly, who isn’t, read on for how to claim your money back. 

How do you get your money back in the UK?

Eligible customers would have been contacted by Apple via email between 23 May 2018 and 27 July 2018. The email will outline how you can get your £54 credit back. If you still haven’t received an email by 1 August and think you meet the above criteria, Apple urges you to get in touch by December 2018.

The credit will be returned to you as an electronic funds transfer or as credit on the credit card that you used to pay for the battery replacement.

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UK residents can now take advantage of Apple’s heavily reduced out-of-warranty iPhone battery replacement scheme. Until 31 December 2018, you can get an iPhone battery replacement for just £25, that’s £54 less than the normal £79 cost of an out-of-warranty replacement battery normally.

After Apple admitted it intentionally slows down older iPhones, the firm released an open apology, trying to clear up any misunderstanding around the debacle.

In a statement, Apple said: “Over the course of this autumn, we began to receive feedback from some users who were seeing slower performance in certain situations. Based on our experience, we initially thought this was due to a combination of two factors: a normal, temporary performance impact when upgrading the operating system as iPhone installs new software and updates apps, and minor bugs in the initial release which have since been fixed.

“We now believe that another contributor to these user experiences is the continued chemical ageing of the batteries in older iPhone 6 and iPhone 6s devices, many of which are still running on their original batteries.”

Typically, Apple charges £79 for an out-of-warranty battery replacement. This is dropping to £25. In an effort to regain the trust of its customers, Apple is rolling this out worldwide. Here’s how to get a cheap iPhone battery replacement:

Which handsets fall under the £25 iPhone battery replacement deal? 

– iPhone 6, iPhone 6 Plus
– iPhone 6S, iPhone 6S Plus (Though you may be eligible for a free replacement, see below) 
– iPhone SE
– iPhone 7, iPhone 7 Plus 

READ NEXT: Apple is being sued for purposefully slowing older iPhone models 

How to replace your iPhone battery for £25

There are different ways you can get your iPhone battery replaced. You can either book an appointment to see a Genius at an Apple store, or, and this is the easiest and most convenient way, you can do it from the comfort of your own home. 

1. Contact Apple Support by phone, email, online chat or even Twitter. 
2. Tell them you would like to replace your iPhone battery.
3. They will run diagnostics on your iPhone battery remotely.
4. They will then initialise the process and give you the option to bring your phone into an Apple store, or send it in through the post.

How to check if your battery needs replacing

If you’re low on time as well as power, then there’s an easy way to check your battery capacity yourself – I just did it, trust me it’s super easy. The feature only works if you have an iPhone 6 or later, and have iOS 11.3 or later.

Here’s what you’ll need to do: go into ‘Settings’, then scroll to ‘Battery’ and click into ‘Battery Health’. Once in battery health you’ll see a read out called ‘Maximum Capcity’, that’s the measure of battery capacity relative to when the phone was new. The lower that percantage is the less time you’ll go on one change. 80% is considered ‘worn’, however if it’s in the mid to low 80’s then I’d consider making use of the reduced replacement fee. 

If your battery capacity isn’t super low then there’s still a lot you can be doing to keep things that way. Just give our seven simple ways to make your phone’s battery last longer article a read and you’ll be all powered-up for keeping a strong charge.  

Are you eligible for a free iPhone battery replacement on your iPhone 6S? 

A small number of iPhone 6S devices manufactured between September and October 2015 have been known to unexpectedly shut down. Apple is giving users of these iPhone 6S devices a free battery replacement. Put your serial number into Apple’s website to see if you’re eligible – and you won’t even have to pay £25. 

Why is Apple replacing iPhone batteries for only £25? 

Last month, Apple admitted to slowing down older iPhones to combat weakening batteries. Following a fairly hostile response, Apple was forced to apologise and decided to slash the price of iPhone battery replacements. Apple is now facing eight lawsuits in California, New York and Illinois over the concerns.

Is Apple charging more for battery replacements?

When Apple announced that it would be cutting the price of out-of-warranty iPhone battery replacements after it admitted to slowing down older iPhones to preserve battery life, it was understandably a good step towards regaining customers’ trust. The reduced iPhone battery replacement scheme has been so popular that Apple ran out of replacement batteries in the first few months.

There’s always been one caveat, however. If your iPhone has any damage, it will need to be fixed first. Now, building on this, a BBC Watchdog investigation is claiming Apple has been demanding customers pay ten times the price of the reduced battery replacement – even if the iPhone is in working condition.

According to the report, numerous customers have been quoted over £250 to resolve the issue, despite there being no problems with the phone. One customer, for example, was told by the firm that there was a problem with the microphone and speaker, and wouldn’t be able to replace the battery unless this was fixed.

The BBC went to an independent repair shop to verify Apple’s claims and found that there was nothing wrong with the speaker or the microphone.

“When it comes to iPhone battery replacement, if you iPhone has any damage that impairs the replacement of the battery, such as a cracked screen, that issue will need to be resolved prior to the battery replacement,” Apple told the BBC in a statement. “In some cases, there may be a cost associated with the repair.”

The heavily-reduced iPhone battery replacement scheme continues until December 2018 – don’t miss this key deadline if you want to cash in on Apple’s generous offer. 

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