How to Manage Subtitles for Amazon Prime Video [All Major Devices]

Amazon Prime Video needs little introduction, it’s one of the most popular and versatile streaming platforms around. Plus, it offers customizations that are hard to rival.

This article covers how to enable and disable Amazon Prime Video subtitles for various devices. Beyond the quick guides, there’s an FAQ section to help you tweak the subtitles’ appearance to your preferences. And we’ve also included some troubleshooting tips.

You don’t need to be tech-savvy to use subtitles on Amazon Prime Video. The following sections cover the actions required to do it on a Firestick, Roku, smart TVs, and more. And there are some tips along the way to take full advantage of the service and/or your streaming device.

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How to Turn On or Off Amazon Prime Video Subtitles From a Firestick Device

Before playing the content, you need to select the desired language. In the Overview window of a movie or a show, press Up and Right to choose Subtitles. You’ll be able to see a CC or chatbox icon if the content features the subtitles, then you can select the preferred language.

turn subtitles on

That out of the way, you can play the video and the aforementioned CC icon shows up in the playback menu. Use your remote to navigate to the icon and select it. This action instantly enables the subtitles for that video, and if you want to turn them off, just repeat the action.

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If you’re accessing Amazon Prime Video via a gaming console, the steps to enable/disable the subtitles are the same as previously described. But instead of using the remote control, you can use the buttons and navigation rockers on the console’s joystick or controller.

How to Turn On or Off Amazon Prime Video Subtitles From a Roku Device

It’s important to note that a lot of Amazon Prime content features audio descriptions, alternative tracks, and different subtitles. In addition, it’s not uncommon for a video to offer a combination of the given extras.

However, the number of features you can access depends on the device you’re using. Case in point, Roku doesn’t provide support for preset subtitles. But this doesn’t mean you can’t use them; the subtitle settings need to be changed from the Roku menus. Here’s how to do it.


Grab the Roku remote, hit the home button, and select Settings on the left of the menu. Navigate to Accessibility, then choose Caption mode, and select one of the three options – Off, On Always, or On Replay.

captions mode

Now, you can play the video and press the arrow Down on your remote to bring up the information window. The CC icon appears on the right of the window, select it to enable or disable the subtitles.

caption mode on always


If you’re using an earlier Roku device, you access subtitles by pressing the asterisk (*) key on your remote. But on the Roku Ultra and newer devices, you need to press the Down key.

How to Turn On or Off Amazon Prime Video Subtitles From an Android or iPhone

The method to enable and disable subtitles on the Amazon Prime Video app is the same for iOS and Android devices. Of course, this section assumes that you’ve installed and logged into the app.

Manage Subtitles for Amazon Prime Video [All Major Devices]

Launch the Prime Video app and choose the content you’d like to stream. While the video is playing, tap on the screen to access playback controls. There’s a text-bubble icon in the upper-right corner of the screen, tap on it, then select the subtitles.

If you want to disable them, repeat the actions, and select Off under Subtitles.

How to Turn On or Off Amazon Prime Video Subtitles From a PC or Mac

Amazon Prime Video has an excellent web client, and again, turning the subtitles on is the same for PCs and Macs. Not only that, but the required steps also follow the same logic as with any other device you might be using.


Find the video you’d like to watch, and play it. Then, access the playback menu and click on the text bubble in the upper-right corner of the screen.

Under Subtitles, select the subtitle language and enable the feature. On the right, there’s an Audio menu where you can choose a different audio language, if available.

How to Turn On or Off Amazon Prime Video Subtitles From a Smart TV (Samsung, LG, Panasonic, Sony, Vizio)

By now, it shouldn’t be hard to guess how to turn Prime Video subtitles on and off via a smart TV. Play a video, access the playback menu, and select the CC icon to turn the subtitles on and off.

The great thing is that the Prime Video app is available on all popular TV brands, plus a few you’ve probably never heard of before. Here’s how to enable subtitles on the TV itself.


To enable subtitles on a Samsung smart TV, access the device Settings, and navigate to Accessibility. Thereon, choose Caption Settings and select the Caption option. When the subtitles are enabled, the circle next to the Caption turns green.

caption settings

The same menu also features Caption Mode. Feel free to keep this as default, otherwise, you might compromise the subtitle playback.


Grab your LG remote and hit the home button, then select the Settings icon in the upper-right section of the screen.


Select the Accessibility tab at the bottom of the screen and choose On or Off under the Closed Caption menu. Now, you can access Prime Video, play the content you’d like to watch, and hit the CC icon there.


If you have a newer Panasonic TV, take a look at your remote, there should be a CC button. Pressing the button instantly toggles the subtitles on or off.


Those with older models need to access the TV menu by pressing the corresponding button on the remote. Once inside, choose Setup and hit the OK button. Scroll down the Setup menu until you reach CC and press OK again. Choose On or Off inside the CC menu and confirm by pressing OK.


On the Sony remote, hit the home button and choose Settings from the home menu. Then, navigate to Digital Set-Up and confirm the selection by pressing the round button.


Choose Subtitle Set-Up, press the round button again, and choose the subtitle option you’d like to use. To return, press the home button two times, launch Prime Video, and turn on or off the subtitles within the video.


Again, it all starts with pressing a button on the remote – this time it’s the Menu button. Use the navigation rockers to go down and select Closed Captions from the menu.

closed captions

Choose Closed Captions again and use the Left and Right rockers on the remote to toggle subtitles On and Off. Vizio also offers Analog and Digital Closed Captions – more often than not you don’t need to change anything here.

Additional FAQs

As you can see, Amazon Prime Video is easy to use, well-supported, and there’s no need to employ any hacks to use subtitles. Still, check out the answers to some of the questions that might be of interest.

Can I Change the Subtitle Language?

The quick answer is yes, you can. When you access the playback menu, clicking on the textbox icon or the CC icon reveals the available languages. Scroll or swipe down the menu until you reach the language you’d like to use and select it.

subtitles english

The same pop-up window allows you to change the audio playback. However, this option might not be available for all content. Plus, the availability depends on the streaming device you’re using.

Subtitles Keep Coming Back On. What Can I Do?

Without a doubt, stubborn subtitles are annoying. But you should be able to easily find the culprit and fix the issue.

Start by inspecting the subtitle or closed captions settings on your streaming device. These usually can’t override the Prime Video preferences, but it wouldn’t hurt to check. Then, proceed to check the CC settings on your Amazon profile.

how to manage subtitles for amazon prime video - screenshot 15

That out of the way, restart the playback and the subtitles should be gone for good.

Can Text Size Be Adjusted

Yes, the text size can be adjusted. Access the playback menu and select the textbox icon. Under Subtitles pop-up window, there is the Subtitles Settings option.

The layout of the Subtitles Settings menu may differ depending on the streaming device you’re using. But you can choose subtitle styles, which effectively change the size. And, you can adjust individual features such as font color, outline, background, etc.

Can the Font Size Be Changed?

You change the font size the same way you change the text size. Once inside the Subtitles Settings menu, select Font Size, and choose the one that fits your viewing preferences.

But you can also create a subtitle preset for Prime Video. Log into your Amazon profile, click on the hamburger icon, select Prime Video, and choose Settings.

how to manage subtitles for amazon prime video - screenshot 16

Navigate to the Subtitles tab, click on the Edit option under Presets, and set the font size that works best for you.

My Subtitles Aren’t Syncing Properly. What Can I Do?

A quick restart of the playback or the subtitles should fix this issue, but it’s not always that easy. Some broadcasters use a different subtitle format and you might need to change the settings on the streaming device.

Previously, we’ve mentioned secondary Digital or Analog Subtitle options. You might need to choose CC2 or CC3 under those settings to fix the issue. This usually happens when you want to use exotic subtitles, but you need to double-check the requirements with the broadcaster.

Prime Video, Prime Subtitles

Whichever way you look at it, Prime Video is a force to be reckoned with. To be exact, you’d be hard-pressed to find another streaming service that offers subtitle presets. Combine that with an amazing selection of content and Prime Video is truly a top service.

How often do you use Amazon Prime Video on mobile devices? Have you tried any other streaming service? Share your experiences in the comments section below.

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