Microsoft has begun to roll out the Windows 10 October Update again following an investigation into a file-deleting bug that caused the update to be pulled from distribution last week.
According to Microsoft, only a few users actually reported data loss. But, to ensure that no others were affected when the October Update rolled out to general users, it pulled the update and got to work on a fix.
“We have fully investigated all reports of data loss, identified and fixed all known issues in the update, and conducted internal validation,” explained John Cable, Microsoft’s director of program management for Windows Servicing and Delivery.
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It appears the file deletion issue arose because some users had enabled Known Folder Redirection to redirect folders from their default locations. In the latest update, Microsoft had included code to delete empty and duplicate folders to help users save space – the trouble is that these folders weren’t always empty.
Following the fix, Microsoft is now in the process of monitoring Insider feedback before announcing taking it to wider Windows 10 users. “We will carefully study the results, feedback and diagnostic data from our Insiders before taking additional steps towards re-releasing [Windows 10 October Update] more broadly,” added Cable. This means everyone who isn’t on the Insider programme has to wait until Microsoft believes the update has “no further impact” on Windows 10 users.
“We are committed to learning from this experience and improving our process and notification systems to help ensure customers have a positive experience with our update process”.
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