What can you do if your Moto Z2 Force starts malfunctioning?

Although this is a durable phone, it’s not impervious to bugs and glitches. The phone may turn unresponsive or you might have difficulty opening certain apps. It can stop performing some of its basic functions, such as receiving calls.
The best quick fix for problems like this is to turn your phone off, wait for a brief period, and then turn it back on. But this doesn’t always work. There are situations when you might need to perform a reset instead.
Performing a Soft Reset
You might remember that the common way to reset older phone models was to remove the battery and then put it back in. But it is unsafe to do this with your Moto Z2 Force, as it could damage your phone or cause injury.
Instead, you can perform a soft reset using the power button. You have two options:
1. Hold the Power Button for 20 Seconds
This will reset your phone if it’s unresponsive.
2. Hold the Volume Down Button and the Power Button at the Same Time
If the first step doesn’t work, this solution might help. Keep pressing both buttons for 40 seconds.
What does a soft reset do? It can solve problems with your apps. If your phone is slower than usual, a soft reset can improve its performance. Soft resets are safe to perform, as they don’t alter your data in any way.
Performing a Factory Reset
Soft resets aren’t always effective. You may have to go through with a factory reset instead.
A factory reset will solve a wide variety of software issues. However, you will also lose your data. This includes your contacts, your photos and videos, and all the apps you downloaded.
You’ll also lose your preferred phone settings and personalization. Additionally, it’s important to note that the factory reset will delete the sign-in credentials for the Google account that is associated with your phone. Remember to write down your username and password before resetting the phone. Otherwise, you won’t be able to sign in to your account afterward.
If you can, you should also create backups of your personal data. For example, you can transfer your photos to a computer. After these precautions are finished, you can proceed with your factory reset.
Here is how you can perform a factory reset:
1. Go Into Settings
Touch the arrow on your home screen to get to your apps screen. Choose the gears icon to open the Settings app.
2. Choose System
3. Go into Reset
4. Choose Factory Data Reset
Here, you should select Reset Phone.
5. Enter Your Screen Lock
This is a security precaution. After you’ve entered the screen lock, your phone is ready to reset.
6. Select Erase Everything
Be patient, as it may take a while for factory reset to complete.
A Final Word
The above guide is simple to complete, but it only works if you can turn your phone on.
It’s also possible to do a factory reset when your phone is unresponsive, but this process is slightly more complicated. If you’re uncertain about it, you can get your factory reset done in a repair shop.
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