Sony admits VAIO chipset troubles
Sony has admitted that its VAIO laptops have been hit by Nvidia’s faulty chipsets.
The problematic chipsets cause distorted video, duplicate images and blank screens and have already blighted machines sold by Dell, Apple and HP who’ve issued recall programs.
Despite acknowledging that the issues date back to July 2008, it has taken until now for Sony to admit that “a very small percentage” of its VAIO laptops suffer from the problem.
Models afflicted by the chipset troubles include the C1, C2, LM, LT, AR, FZ and LT series VAIOs.
Now that Sony’s acknowledged the problem, it’s offered to fix afflicted laptops for free and extend the warranty on repaired machines to three-years for the GPU. That offer holds even if your current warranty has expired.
The company will not be offering refunds on laptops.
Nvidia acknowledged the problems last year, admitting that certain chipsets were overheating due to faulty packaging. The company took a $300 million charge to cover warranty and product replacement costs.
The VAIO brand has taken a bit of a battering in recent weeks, with Sony admitting the laptops won’t support Windows 7’s XP mode.