Wolfram Alpha is offering users a refund for its old iPhone app, following the launch of a new version.
The “computational knowledge engine” charged a hefty $50 for its original iPhone app, while the price of its new software has been slashed to only $2.
“If you happen to be one of the few early adopters who aren’t happy with the app, you can request a refund,” said Schoeller Porter, the company’s mathematica instructor, in a post on the Wolfram Alpha blog. Refunds are available via the website, with the firm also covering the cut taken by Apple.
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The refund will be available to those who paid the original price of $50, the discounted $20 or the “equivalent amounts in other currencies”, suggesting the refund will apply to UK buyers too. Users must provide their iPhone or iPod Touch unique ID and a screenshot of their iTunes purchases.
The company said it’s reducing the price of the app to bring Wolfram Alpha to a wider audience. “As we approach the anniversary of the launch of Wolfram Alpha [May 2009], we’ll be moving into Wolfram Alpha’s next phase, centered on growth,” Porter added. “The first step in this process is to improve Wolfram Alpha’s accessibility on smartphones and other mobile devices that are increasingly an integral part of one’s online experience.”
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