RIM recalls 1,000 PlayBook tablets
Research in Motion has been forced to recall 1,000 of its newly launched PlayBook tablets.
The recall mostly affects PlayBooks that haven’t been sold to customers yet, and the flaw is not hardware-based, but a software problem
“RIM determined that approximately 1,000 BlackBerry PlayBook tablets (16 GB) were shipped with an OS build that may result in the devices being unable to properly load software upon initial set-up,” RIM said in a statement sent to Crackberry.com.
“The majority of the affected devices are still in the distribution channel and haven’t reached customers. RIM is working to replace the affected devices,” it added.
“In the small number of cases where a customer received a PlayBook that is unable to properly load software upon initial set-up, they can contact RIM for assistance.”
The recall won’t help the already troubled tablet, which has earned mixed reviews since its launch, notably because the device must be paired with a BlackBerry handset to access email and other data.
The device is not yet officially on sale in the UK, but started shipping in the US in April.