Software bug mars Nokia Lumia 900 launch

The launch of Nokia’s flagship Lumia 900 in the US has been tarnished by a software bug – but customers might not mind, as it means they’ll be getting the phone for free.

Software bug mars Nokia Lumia 900 launch

The troubled mobile phone firm yesterday marked its return to the US market, releasing the Lumia 900, the follow up to the Lumia 800, which has been available in Europe since last year.

However, a flaw in the device’s software has made it difficult for users to connect to mobile data networks, Nokia admitted. “In short, a memory management issue was discovered that could, in some cases, lead to loss of data connectivity,” the company said in a statement.

“This issue is purely in the phone software, and is not related to either phone hardware or the network itself. As a proactive and prudent measure, we decided to take immediate action,” it added. “We have identified the issue, and have developed a solution.”

A software update to fix the problem will be available on 16 April. Customers can either update it themselves or return the phone for replacement.

In addition, as a “gesture of goodwill”, Nokia is offering a $100 rebate to all existing customers and anyone who buys the phone between now and 21 April – not a bad deal, considering the handset only costs $99 on contract on American network AT&T.

A version of the Lumia 900, without support for LTE networks, is set to go on sale in the UK at the end of the month.

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