Software bug mars Nokia Lumia 900 launch
The launch of Nokia’s flagship Lumia 900 in the US has been tarnished by a software bug – but customers might not mind, as it means they’ll be getting the phone for free.
However, a flaw in the device’s software has made it difficult for users to connect to mobile data networks, Nokia admitted. “In short, a memory management issue was discovered that could, in some cases, lead to loss of data connectivity,” the company said in a statement.
“This issue is purely in the phone software, and is not related to either phone hardware or the network itself. As a proactive and prudent measure, we decided to take immediate action,” it added. “We have identified the issue, and have developed a solution.”
A software update to fix the problem will be available on 16 April. Customers can either update it themselves or return the phone for replacement.
In addition, as a “gesture of goodwill”, Nokia is offering a $100 rebate to all existing customers and anyone who buys the phone between now and 21 April – not a bad deal, considering the handset only costs $99 on contract on American network AT&T.
A version of the Lumia 900, without support for LTE networks, is set to go on sale in the UK at the end of the month.