eBay UK disappears

eBay is currently down for some users – but the auction site hasn’t joined the string of high-profile, unplanned outages last week.

eBay UK disappears

Instead, the company says the downtime is due to to “scheduled general maintenance”, according to The Register.

Although the site is still visible to some users, others are getting a completely blank site, with no maintenance error message. It appears that maintenance is running half an hour over schedule, having been due to complete at 9am BST.

eBay confirmed the downtime in a statement to PC Pro, but refused to confirm when the site might be back up for UK users.

“The eBay system is undergoing scheduled general maintenance which has been previously announced. During this maintenance period, certain eBay features may be intermittently unavailable or slow and we apologise in advance for any inconvenience caused,” a spokesperson said.

Complaints

Many users have taken to Twitter to complain, with several saying they weren’t aware of a scheduled outage.

“Hey @eBay. What’s going on, your customers want to know and their businesses are suffering. Info please,” said Twitter user Keith Neilsen.

eBay did post a curt announcement yesterday to its noticeboard, though given that it’s buried in the community forums, it’s not clear how many users would have seen it. It’s also been down for maintenance every Friday since 2 August, according to the notifications.

eBay’s downtime follows a number of big-name outages in the past fortnight, with Amazon, Google and Microsoft all suffering lapses.

Google experienced an unprecedented outage across all its services last week, apparently leading to a 40% drop in overall web traffic. Amazon’s downtime may have been due to problems with its hosting infrastructure, while Microsoft blamed Outlook.com’s temporary collapse on a failure in a caching service for Exchange ActiveSync.

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