Ashampoo issues warning after hack attack
Software company Ashampoo has issued a warning to customers following a hack on its systems.
According to the company, hackers breached a system containing names and email addresses of customers, who should be on the lookout for phishing emails in the wake of the attack.
“Hackers gained access to one of our servers,” the company said in a posting on its website. “The security gap through which the hackers gained access was closed immediately and we reported this incident to the police. Further investigations are underway.”
Ashampoo software has appeared many times in the past on PC Pro cover discs, and it’s therefore likely that some PC Pro readers will be affected by this issue. We apologise for any inconvenience caused, and urge readers to be extra vigilant with any emails purporting to arrive from the company. Ashampoo has told us it will be emailing affected customers.
According to Ashampoo, third-party companies are not affected, and no financial or credit-card data was breached, but the developer warned that the hackers could use the exploit again elsewhere and could target customers with emails containing a malware payload.
“The stolen pieces of information are data of addresses such as name and email address. Billing information is definitely not affected, because our shop service contractors are concerned with this data and it is not stored on our system.
“It is always important that you stay suspicious of unknown senders and that you do not respond to requests that tell you to open attachments.”