Plantronics Savi W720 review

Price when reviewed

Plantronics’ Savi W720 business headset is a three-in-one solution for calls to and from your PC, mobile and desk phone. The headset, which weighs 94g, includes a nine-hour battery, which is recharged by slipping it into the base station cradle.

Plantronics Savi W720 review

Volume-control and mute buttons are mounted directly on the headset, along with a centre button that lets you place, answer and end calls. Three buttons on the base station enable you to switch between PC, Bluetooth and desk-phone mode.

When we tried the W720 in PC mode, Skype picked up the headset instantly. Plantronics’ software adds a battery icon to the system tray, plus tools for preferences and updating firmware.

Plantronics Savi W720

We next tried Bluetooth pairing with a Samsung mobile. When a call came in, the headset sounded a series of beeps, and we were able to accept and end the call by pressing either the centre button on the base station or the headset-control button. For desk-phone operation, a cable is supplied that connects your phone to the base station.

Three range settings are available, with a choice of narrow- or wide-band communications. Plantronics claims a maximum range of more than 100m, but in our tests we couldn’t get further than 70m away from the base station during a Skype call before our caller told us we were breaking up.

Still, the W720’s range is fine for office use, and audio quality was acceptable for all call types. This makes the Savi W720 an ideal headset for busy office workers juggling PC, mobile and desk-phone calls. It’s pricey, but it’s versatile and easy to use – and, crucially, we were able to wear the headset for hours on end without discomfort.

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