What to Do If Your Amazon Fire Tablet Won’t Turn On

Tablet fans have a soft spot for Amazon’s Fire tablets. This popular line of tablets is reasonably priced, reliable, and has a wide variety of sizes and feature levels available. There are Fires for just about every application and every user, and they make great first tablets for kids because they’re inexpensive and fairly tough.

What to Do If Your Amazon Fire Tablet Won’t Turn On

The only real downside to the Fire tablet is that it relies on a curated selection of apps from the Amazon store, but that selection is pretty broad and is adequate for most people’s needs. It’s also possible to jailbreak a Fire and install non-Amazon-approved apps on your tablet.

One issue that a lot of Fire users have reported, however, is the issue when a Fire will just refuse to turn on. This is obviously a serious problem; if your Amazon Fire tablet won’t turn on, you can’t get to your data or use your apps. However, there are some things you can do to remedy the situation.

In this article, we’ll give you some troubleshooting procedures to go through to hopefully get your Fire tablet working properly again.

Troubleshooting an Amazon Fire Tablet Not Turning On

There are basically three reasons that a Fire might not turn on: A software problem may have bricked the device (fairly unlikely), a hardware component in the tablet may have failed (more likely), or finally, something might be wrong with the battery (most likely). We’ll look at these problems in their order of probability, from most likely to least likely.

Check for Battery Problems

A battery problem can be a hardware issue with the battery or a problem with charging the Fire. A dead battery might just have lost power through use; one key cause of a non-functional Fire is battery discharge (A.K.A. the battery “dying”). If Wi-Fi or apps are left running without being connected to an outlet, the battery can completely discharge so there is nothing left to power the tablet. This is not terminal and can be easily fixed. You can also quickly tell if the battery is empty or not.

  1. Plug the charger into the wall outlet and attach the Fire tablet. If you see a green light, the battery is charging. Leave it a couple of hours and then retest. If you see a red light, the battery has been completely drained.

If you see red:

  1. Hold down the Power button for 20 seconds to make sure the Fire tablet is powered off.
  2. Charge for at least three to four hours without touching it.
  3. Turn the Fire tablet on as normal while still connected to the outlet.

The light should change from red to green as the battery charges. If your battery is green, it should now turn on and boot as you would expect it to. If the light remains red, change from the outlet to USB charging from a computer to make sure the charger is working properly.

If you see green:

  1. Hold down the Power button for around 40 seconds. The Fire tablet should shut down and then reboot.
  2. Check the battery status and charge if low.

A green light means the battery still has charge but the device itself has become unresponsive. Holding down the Power button for that long forces a shutdown and then reboots the Fire tablet. It should now work.

Check for Hardware Problems

There are a few simple steps you can use to diagnose Fire table hardware issues.

  1. If the charger won’t work, one common issue with Fire tablets is that the charging port can become loose. Try wedging the charging cable firmly into the port and see if that causes the Fire to charge.
  2. If that isn’t the issue, try another charger with your tablet.
  3. Another issue could be your tablet is on but has a broken or faulty screen. Shine a light on the screen and look closely for any image that might be displayed, sometimes the backlight can fail on a screen.

Other hardware issues are beyond the ability of most users to address. You will need to get your Fire serviced by a professional, or exchange it for a new one with Amazon.

Force a Software Update

If you haven’t loaded any apps onto your Fire or any new ones at least, you can force a software update. If you cannot boot into Fire OS, this option may be your last resort before getting a new tablet.

  1. Hold down the Volume up button and Power button for 40 seconds.
  2. Continue holding the Volume up button but release the Power button until you see the message Installing the latest software.
  3. Allow the update to complete and your Fire tablet will reboot.

This process forces the Fire to reload its configuration and should hopefully undo any issue that was causing it to not start. Your data should be safe and should not be deleted. This is not a factory reset, you might need to do that if you power it back on and it still has issues.

Steps to Fix a Fire Tablet After Powering It Back On

Check for Software Problems

If you manage to power your tablet on, you’ll want to then check software. Like any device that uses apps, the Fire is subject to the quality of those apps to operate normally. If your battery shows green but your Fire keeps freezing or being unresponsive, you may want to check any apps you installed.

  1. Once loaded into Fire OS, check to see what apps you have installed recently and remove them.
  2. Begin with any unofficial apps or free apps you may have installed.
    • Start at the latest app you installed and remove them one by one until your Fire tablet works properly again. This takes time, as you need to test between removing apps so you can correctly identify which one is causing the issue. You can then reload the others again.
  3. If you’re impatient, just remove all apps you installed around the time your Fire began having issues. This may get you up and running faster but will mean you won’t know exactly what app is causing the issues.

Factory Reset Your Fire Tablet

A factory reset is the task of last resort. If nothing else works, this is the final thing you can do before digging out your warranty or buying a new tablet. This obviously requires you to be able to load the Fire for even a short time. If you can, do this:

  1. Swipe down from the Fire home screen to access the menu.
  2. Select Settings and then Device Options. Fire Tablet Settings - Device Options
  3. Select Reset to Factory Defaults and then select Reset to confirm the reset.

A factory reset will wipe all of your data and settings from the device. If you can keep your Fire running long enough, save what you can to a computer before doing this. Most of your Amazon stuff will be stored in the cloud, but anything you added yourself will not be.

There are tutorials elsewhere online that suggest opening your Fire and shorting the battery to force a discharge. While this may work for some, it might be best not to do this, especially if your tablet is under warranty. It will most certainly void that warranty and could ruin your battery. Only do this if you’re sure and your Fire is already out of warranty.

Getting Data Off Your Fire Tablet

If your Fire tablet is beginning to fail and you want to get your data moved off the device before it dies entirely, there are two easy ways to do it. The first way is to copy your files to the cloud using Dropbox, Google Docs, or some other file transfer program. But if you have a lot of files, a slow Internet connection, or if your Kindle isn’t working well enough to start a big online file transfer, you can move your files directly via Wi-Fi to a PC by following these steps.

  1. Connect your Kindle Fire and your PC to the same wireless network.
  2. Create a directory on your PC and set it to shared.
  3. Install ES File Explorer on your Kindle from the Amazon Fire app store and launch it.
  4. Tap the quick access menu at the upper left-hand side of the screen (the three differently-sized bars icon).
  5. Tap LAN.
  6. Look for your PC on the display. If no PC names are showing, tap Scan.
  7. Tap on the name of the PC you want to connect to. Enter your Windows login credentials for that PC.
  8. Your shared folder should appear and can now be used as a destination to move files via ES File Explorer.

Powering on a Fire Tablet

If your Amazon Fire tablet won’t turn on, you now have several ways to fix it. Got any other resolutions to share? Tell us about them below!

We’ve got a lot of other resources for Amazon Fire tablet owners.

Here’s our guide to installing new apps for your Kindle Fire.

If you need it, we have a tutorial on how to factory reset your Fire.

Want to child-proof your Fire? See our guide to making your Fire kid-friendly.

Would you like to put your Fire’s display onto a TV screen? See our tutorial on mirroring your Fire to a TV.

Problems charging your Fire? See our comprehensive guide to solving charging problems on your Fire.

30 thoughts on “What to Do If Your Amazon Fire Tablet Won’t Turn On”

Robert McKenzie says:
I’ve not used my kindle fire for ages and when I tried to charge it, the amazon sign comes on for a few seconds and then off for a few, this just continues and doesn’t actually charge, switch on and I’ve even tried the 40 seconds holding in the up volume button along with the on/off button, but still nothing happens. Does anyone have any advice?
Steve Larner says:
I had the same problems with an old phone. I never did get it to work, even with a new battery. But generally speaking, the battery may have completely drained to the point that it cannot charge or be controlled by the built in circuitry it has. Androids usually turn off and say the battery is at 0% when it is truly not, but it needs to have some juice to keep the protective and regulative circuitry going within the battery.
Michelle Burney says:
I bought a kindle fire from target after 6 years I tried to unlock screen it would not unlock then now it will not update Amazon customer service told me to buy a new one . confirm email of a credit. Then I bought a new kindle fire and did not get a credit for either one what a junk company selling Amazon products to target and on line with no credit.
Sheri says:
My tablet was working just fine until I put it on the charger 24 hours ago and now it won’t turn on. I don’t know what happened! I tried everything I read to do from holding down the power button and volume button, pushing the charging cord in hard and nothing. I’m at a loss and what hurts is that this is the last thing my Dad bought me before passing away. Anyone who can help me I will really appreciate it.
Thank you
Steve Larner says:
I’ve seen other devices that suddenly wouldn’t turn on, and it boiled down to being defective internal components caused by wetness or jolts, or it could be defective circuits in the battery (the electronics that control the battery charging, sensing, and protection). One last possibility is a failed firmware update. In that case, you’d have to try reinstalling the latest firmware.
Patti says:
Mine won’t come back on. I turned out off and when I tried to turn it k n wouldn’t and still won’t come back on. I even plugged it in to charge and no lights or that, and still won’t come on. Why? What do I need to do to get it to come back on? And what caused it to not come back on? It is only a year old.
Jimmy says:
Sure, I will factory reset my device using the drop down menu. Oh wait, it doesn’t turn on…
Maaz says:
I just buy my amazon tab 2 weeks ago and it suddenly stopped working and now it is not starting whenever I try to turn it on it just make a beep and nothing more
greg t. says:
yeah i would gladly use the menu, IF IT WOULD TURN ON!
Lynne W Greenway says:
I have a KindleD 7. Was playing a game and it turned off. Screen black. I charged over night and it still will not turn on. Where is power button on kindle. Thank you
Aaron g says:
My fire tablet would not turn on or show any lights even after being plugged in for hours. What I did was switch to a 2 amp charger and it started charging FYI the charger that come with the fire hd 8 is only 1 amp I’m not sure why this works but I tried several chargers from Apple and android that I had laying around and as soon as I connected the 2 amp brick it showed it was charging
brison says:
my stopped worken one day and ever sience that it never worked agian and just took the mother board and it still wont charge
Dave says:
My Amazon Fire HD is only 4 years old (purchased in 2015). Just turned off after being on and won’t turn back on at all. It’s always fully charged also. I also DO NOT see a GREEN or RED light on mine either and never have. Are you getting out Fire HD mixed up with the Kindle or something? What else do you need to do to get it to turn on??? So frustrating! Can’t open it either. Help!??? Thanks.
jason g says:
Totally same thing for me (Fire HD I bought in 2015). I am travelling and need this thing and the other day mine was low, placed on charging cord and did other things for 2ish hours. Came back and will not turn on, shows no sign of doing anything plugged in or not. Have you had any luck? Thank you
Don says:
My Fire wouldn’t take a charge no matter what I tried, and I gave up for a few months. Then I decided to try a 2 amp charger, instead of a 1 amp. That did the trick!
hhaddow says:
you say we should see a green/red light when charging, I have never seen such a light on my Fire, where is it?
Sherry says:
I have to plug in my kindle to turn it on even if the battery is fully charged. Why is that?
Steve O'Shaughnessy says:
How the F do you remove apps if the problem is the Fire won’t turn on!?!?
Karen says:
Mine turns on and just had a little ding sound and says amazon and it doesn’t do anything else what should I do??? It’s only 6months old
Kay Thomas says:
Brand New Fire 8 and it will not turn on. Get the amazon logo, a little musical ding and nothing. What is going on? Help!
Rosemary says:
My Amazon tablet says there is an authentication problem. How can I remedy this?
Rose Kabase says:
Where can I get my kindle refurbished?
I have bought 3 other kindle but nothing is as good as my 1 st Fire kidle.
DaddyTomato says:
Mine worked holding the up and power. It “installed system update” and restarted
john says:
what if their is no red or green light that comea on?
holly says:
my tablet won’t turn on either.
Paul says:
Mine turned on by holding volume up and power button at same time
Andi says:
Yes! That worked for me!
Andrea says:
My son has the amazon fire tablet 10 inch and yesterday we put it on the charger to charge it and let it stay overnight. We tried cutting it on today and it has to power to it. Should I wait or just replace it
Aisha says:
The device, which was not turned on, was turned on a month after it was left unattended. I also charged it after using a long 5 hour, and then it won’t turn on again. Should I wait another month?
Lukee says:
what if my tablet 1 year won’t open and weren’t go to the repair shop to check this and i just see this .. It is possible to recover again ???
Mattisado says:
My fire wont get past the optimizing storage screen please help
Laurie C says:
fire amazon 10 won”t turn off even by holding the on off button
Andrés Cruz says:
Very very happy with you people.
Have a problem with my wife fire tablet that won’t star.
We even got a new one, now we have two.

It’s working again!!!!!.


Andrés Cruz

Susan says:
Mine went out also!! The upper right-hand corner got hot and it shut down. I had been reading for a short time only.
Katrina says:
My amazon fire tablet still wont turn on
Colin jones says:
Mine neither, it jist randomly stopped working and won’t turn back on or charge
Donnie Leggett says:
My kindle fire 8 will not turn on. I swipe the opened lock at the bottom and it will not open.

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