The Best Video Conferencing Software for Small Business

Any small business owner knows the importance of streamlining communication to ensure team members are in contact at all times. With many companies adopting a hybrid model to accommodate employees and boost productivity, there’s been a spike in the use of video conferencing software.

There’s no shortage of reliable and easy-to-use programs that make staying on top of work a breeze, but how do you choose the best one? You’ll need to review all the options and determine which option matches your business goals and meets the needs of your team.

We’ll discuss some of the best video conferencing software available for small businesses to help you make the final decision.

Without further ado, let’s dive in.

The Best Video Conferencing Software for Small Businesses

If you’re looking for a robust conferencing solution, consider one of the following tools.

No. 1 – Zoho Meeting

Zoho Meeting is one of the most secure video conferencing platforms on the market. This reliable meeting and webinar tool helps remote workers reach their full potential, bolsters collaboration, and boosts efficiency.

Not only can users conduct meetings, but they can also share presentations and documents with easy-to-access screen-sharing options. If a team member can’t make it to a meeting, don’t worry. You can record the call, save it to your local storage for offline use, and share it with your staff.

In addition to live webinar broadcasting features, users can organize audience pools and host Q&As to ensure all participants get a chance to voice their opinions.

Zoho Meeting values users’ privacy and encrypts all functions to guarantee unmatched security as your data travels through the web.

No. 2 – Zoom

Zoom is a highly rated and widely used video conferencing program and with good reason. It’s suitable for people looking to scale their small businesses without straining their budget. You can hold meetings over Zoom for free and enjoy crystal-clear audio quality. The program seamlessly suppresses background noise, so clients and employees will have no difficulty communicating.

If you’ve prepared a presentation, there’s no need to email it to all meeting participants. With a click of a button, you can share your screen and highlight all the key points. Additionally, if a team member can’t attend a meeting, Zoom lets you keep them in the loop with its recording function.

Another thing users appreciate about this tool is that it encourages everyone to participate actively in discussions. You can try filters, organize pools, use reactions, and chat without leaving your Zoom window. The software integrates well with other platforms, so users can schedule meetings using their iCal, Gmail, or Outlook calendar.

While Zoom is excellent for new businesses, it may not be the ideal pick for when you decide to scale your operations. Before committing to this platform, examine its pricing plans and see whether the perks benefit your staff.

No. 3 – Google Meet

Another popular video conferencing option, Google Meet is the go-to software for many corporations of different sizes. What attracts users is the program’s relatively affordable pricing and ease of use. If recording and storing meetings isn’t a top priority, you can enjoy the software for free for meetings with a maximum of 100 attendees.

Furthermore, the program is compatible with other apps and offers unlimited storage on Google Drive. It also allows businesses to access accessibility features and provides closed captioning for meetings and video chats. These options are invaluable for participants from different counties, those who work in noisy environments, and attendees with hearing impairments.

Although the software lacks the sophisticated features of some of its competitors, it usually operates without glitches. However, note that you’ll need to switch to a more robust app for meetings with more than 250 attendees.

No. 4 – Jiminny

If you’re looking for an impressive conferencing program to connect your sales team or improve communication with clients, Jiminny should fit the bill.

The software boasts a slew of advanced features that create a distraction-free digital environment. For example, you could enable one of the app’s templates and organize an hour-long call into several segments. Should you forward a recording of the meeting to someone else, they’ll be able to find all the relevant parts without wasting time.

Moreover, business owners could integrate the recording function with their CRM to eliminate manual note-taking. Jiminny also tracks metrics, and users can monitor how much time attendees spend listening versus talking. This information can help sales representatives hone their listening and conversation skills.

Since the software is relatively new, the developers are constantly introducing additional features. Consequently, using the app may occasionally involve a steep learning curve.

No. 5 – GoToMeeting

GoTo, previously known as LogMeIn, is known for developing compact apps that help businesses achieve their goals. Their GoToMetting software is no exception, offering several functionalities that make connecting via the internet more productive.

This one-stop shop conferencing solution allows team members to schedule calls, screen share presentations, and meet with clients in a professional online setup. Furthermore, it supports up to 250 attendees without issue and provides all participants with easy-to-use note-taking tools.

GoToMeeting has several pricing tiers, accommodating companies of various sizes and budgets. If you’re on the fence about using this tool, you can try the 14-day free trial. The software won’t ask about your credit card information, so you don’t have to worry about unexpected charges.

Users can enjoy more flexible features, including a virtual whiteboard, drawing tools, and a custom meeting room.

However, users have reported that while the desktop version is reliable, the program doesn’t provide the same stellar performance in web browsers. While this may not be a dealbreaker for some people, it could delay the meeting when participants wait for their computers to complete the installation process.

No. 6 – Bluejeans

Bluejeans is a video conferencing tool powered by Verizon. It has all the necessary features to support a modern workforce, including custom branding, unlimited meeting times, and encrypted calls. The software relies on Dolby Voice technology to eliminate background noise and ensure top-quality audio.

Thanks to its AES-256 GMC protections, all shared data is encrypted, which is perfect for businesses looking to keep their plans under wraps. You can also generate passcodes for invited participants to bolster security. Regardless of which plan you choose, you can enjoy unlimited meetings. If you’re in charge of several teams, they can hop on calls at any time at no extra cost.

The service compiles detailed analytics of your calls, and users can use the data to resolve issues and set achievable goals for each new meeting.

In addition to the desktop version, you can download the mobile app from the Apple App Store and Google Play Store. The mobile app features a responsive interface and intuitive features to bolster communication.

No. 7 – Chanty

Another team collaboration tool, Chanty boasts built-in video call features that guarantee all team members remain up-to-date and on top of their tasks. It supports one-on-one calls and group conferencing, and you can use the screen-sharing options to make the meeting more engaging.

The chat box saves all sent files, texts, and links, and users can retrieve them later to compile detailed follow-up materials.

Chanty integrates well with third-party platforms, meaning you can connect it to Trello, Zapier, Google Drive, Asana, Mailchimp, and Dropbox. One possible drawback is that the software only allows meetings with a maximum of 30 participants.

No. 8 – Microsoft Teams

If you plan to eventually scale your business and host meetings with more than 200 attendees, you may have considered using Microsoft Teams.

With this powerful software, you can invite 10,000 people to join a call, including clients, collaborators, and freelancers.

Furthermore, owners and managers can organize their staff into smaller teams and set up separate communication channels within the program.

Microsoft Teams allows departments of all sizes to increase engagement with notifications, comments, mentions, and in-chat reactions. The software uses advanced security measures to protect all files regardless of your user plan.

Despite its perks, Microsoft Teams still doesn’t allow users to invite guests to specific channels, which may restrict collaboration.

No. 9 – RingCentral Video

This cost-effective option supports video calls with upwards of 100 participants and provides top-quality audio and video. RingCentral Video prides itself on its advanced security levels and has implemented a seven-layer protection system.

The software works well on mobile devices and computers, so you can easily switch between your gadgets.

Since mastering some video conferencing tools can be challenging, RingCentral Video offers onboarding training and live support to guarantee users understand all aspects of the service.

Unfortunately, the program doesn’t have an inbuilt calendar or task management feature to integrate meetings with your personal calendar events. Users are encouraged to download the Glip app to unlock these features.

No. 10 – Skype

If you’re after a budget-friendly and tried-and-true solution, you can’t go wrong with Skype. This free-to-use tool lets you connect to users all across the globe and allows a maximum of 50 participants in one call.

The installation process is straightforward, and most users can navigate the interface without issue.

Keep in mind that the audio quality on Skype depends on bandwidth, so your team could occasionally experience some disruption. Skype is less secure than some of the other software we’ve discussed. As a result, using the tool may open your business up to data theft.

Choose the Right Video Conferencing Solution

Small businesses often struggle to find software with the ideal combination of advanced features and affordability. While options like Skype work well for basic video and audio calls, business owners appreciate programs with extra protection and more sophisticated features.

Fortunately, solutions like Zoho Meeting offer a balanced blend of cost-effectiveness and advanced functionalities. Whichever app you select, remember that it should be easy to use, provide flexible pricing plans, and support your staff in tackling daily tasks.

Have you used any of the above software before? If so, which features attracted you the most? Let us know in the comments section below.