How to Change your Email Address on Etsy

When opening an Etsy account, both buyers and sellers are required to provide a valid email address. Whether you’re a buyer or a seller, your email address is incredibly important. As a buyer, the Etsy support team uses your email address to update you on the latest items you might want to buy. As a seller, all incoming payments are processed through your email address. It’s also how Etsy support contacts you when there are issues with payments.

This article will walk you through the steps to change your email address, so you can have an email address that suits your needs.

How to Change your Email Address in Etsy on a PC

Your email address is an essential identifier on Etsy. If you decide at some point that this email address needs to be changed because it doesn’t accurately represent your business or personal identity anymore, you can change it in just a few steps:

1. Visit the official Etsy website on your browser and enter your credentials to sign in.
   
2. Once signed in, open the settings section of your account.
   
3. Scroll down to the email subsection.
   
4. Locate the “change your email” form and fill in the information requested.
   
5. Click on “Change email.” At this point, Etsy will send an automated confirmation link to your old Etsy email address.
   
6. Sign in to your old email address and confirm the code on your Etsy account. This will verify that you’re indeed the account owner and validate your request. The new address will then be effected immediately.
   

How to Change you Email Address in Etsy on an Android Phone

If you’re no longer comfortable using your current Etsy email address, you don’t need to go through the hassle of creating a whole new account. You can instead change your email address in just a few steps:

1. Open the app and sign in (if necessary).
   
2. Once signed in, navigate to “Settings.”
   
3. Scroll down to the email subsection.
   
4. Tap on “change your email” and enter your new address in the field provided.
   
5. Tap on “Change email.”
   
6. Exit the app and sign in to your old email address.
7. Once signed in, and click on the confirmation link sent from “changeemail@mail.etsy.com”.
   

Et voila! Your new address is now active.

How to Change your Email Address in Etsy on an iPhone

Thanks to the Etsy iOS app, both buyers and sellers can access the platform even while on the go.

You can also use it to update your personal information, including your phone number and email address.

Here’s how to update your email address from within the app:

1. Open the app and sign in.
   
2. Navigate to “Settings.”
   
3. Go to the email subsection of your account.
   
4. Tap on “change your email.”
   
5. Enter your new address in the field provided.
   
6. Tap on “Change email.”
   
7. Exit the app, sign in to your old email address, and tap on the validation link sent from Etsy support.
   

Optionally, you can change your email address by signing in to your account via the web version of Etsy. You just need to open your Safari browser and visit the Etsy website.

Additional FAQs

Can I Use One Email Address on Different Etsy Accounts?

No. Your Etsy email address can only be attached to one Etsy account. If your preferred email address is already in use on a different account, you might want to consider taking the following steps:

1. Replace the email address on your old account with another address you don’t intend to use.

2. Update your current Etsy account to the preferred email address.

If I Close My Etsy Account, Can I Use My Old Email Address to Open a New Account?

No. Closing an Etsy account does not free up the email address for use on another Etsy account. If you’ve opened a new Etsy account but want to continue using your old email address, do the following:

1. Reopen your old Etsy account.

2. Replace the email address on your old account with another address you don’t intend to use.

3. Update your current Etsy account to the preferred email address.

Stay Up to Date

Etsy has helped millions of entrepreneurs worldwide earn an income from their talent, expertise, and passions.

If you’re a buyer, changing your email address means you’ll have a reliable communication channel with sellers and Etsy support. You could also switch to a new email address if you feel your current address is exposed to scammers, fraudsters, or con artists.

If you’re a seller, you could improve your store’s performance by changing your email address so that customers can contact you more easily. You could also set up a new email account for exclusive use with Etsy. This way, you’ll be able to declutter your inbox and stay organized.

Are you an Etsy seller or buyer? What are some of the reasons you feel the need to change your email address?

Let us know in the comments section below.