Forgot your Voicemail Password? Here’s How To Reset the Password

Most smartphones come with voicemail support, allowing you to always keep in touch with friends, family, and business associates. However, when we have to remember several codes for unlocking different devices, it’s easy to forget the voicemail passcode.

Forgot your Voicemail Password? Here's How To Reset the Password

Luckily, there are methods to bypass this issue and regain access to your voicemail inbox. Continue reading to learn what to do when you forget your voicemail password.

Forgot Voicemail Password on an iPhone

The iPhone has a built-in feature that allows users to adjust their voicemail settings. That means that you can reset your password without reaching out to your phone carrier or installing third-party software. Here’s how to do it:

  1. Launch your iPhone’s “Settings” app and scroll to the bottom to find the “Phone” option.
  2. Select “Change Voicemail Password.”
  3. The action will generate a keypad. Enter your new password and ensure it contains between 4-10 digits.
  4. Press “Done” to record the passcode change when you’ve completed the task.
  5. Enter the new passcode to activate it and ensure it’s correct.
  6. Click the “Done” button.

Now, you can use the new password to check your iPhone voicemail.

Forgot Voicemail Password for AT&T

AT&T allows both Android and iPhone users to reset their voicemail passwords through the carrier’s website or their mobile devices.

AT&T’s Android users don’t have to contact support or go to the website to reset a Voicemail password. If you use AT&T’s visual voicemail, follow these steps to reset the code:

  1. Ensure you are in an “AT&T service area.” Go to the account overview section and select “My wireless.”
  2. Find “My Devices & add-ons,” then select your device.
  3. Choose “Manage my device.”
  4. Navigate to “Device options & settings,” then select “Reset voicemail password,” and follow the prompts.
  5. You’ll get a temporary password via text.
  6. Log in using the temp password.
  7. Change the temp password to something more suitable when done.

    An effective way to upgrade the passcode is by visiting AT&T’s website. Here’s how to do it:

    1. Head to the MyAT&T Login page and log into your account. Then, scroll down to the device needing a new Voicemail password. Click Manage Device.
    2. Scroll to the bottom of the page and tap
    3. Tap Yes.

    Now, AT&T will send you a new voicemail code via text. Note: Be sure to select the correct phone in step one, otherwise you may reset the wrong password.

    Once you have this temporary passcode, you can change it to something more personal and secure.

    Forgot Voicemail Password for Verizon

    After several incorrect passcode attempts, Verizon users will get locked out of their voicemail inbox. However, the carrier has several ways to help you unlock your inbox and reach your voicemail.

    First, you can resort to the Verizon mobile app. Ensure that you’re using the latest version of the app, as this method will be ineffective without the necessary updates. To reset your password through the Verizon app:

    1. Launch the app on your device.
    2. Pick “More” in the bottom-right of the interface and select “Settings.”
    3. The app might ask you to verify your identity by entering your device password, using fingerprint unlock, or Face ID.
    4. Tap “Manage voicemail password” under the “Security” tab.
    5. Type the required details in the appropriate fields and hit the “Update” button.
    6. Enter your new code. It should be 4-7 digits long. Do not use repeating or consecutive numbers.
    7. Confirm the passcode to activate it.

    The Verizon app is compatible with Android 5.0 or newer tablets and iOS 11.0 or later devices.

    If your mobile device is running on an earlier edition of these operating systems, you can reach Verizon by phone. Making this call is free of charge. To reset your password via call:

    1. Call 611 from your phone’s dialer. You can also call (800) 922-0204.
    2. You may be asked to provide identifying information. In that case, enter the requested details.
    3. When asked why you are calling, respond with “Reset voicemail password.”
    4. You will receive instructions on how to change your passcode.

    Follow the provided steps to finish the action.

    Forgot Voicemail Password for T-Mobile

    If you’re a T-Mobile customer you can use star codes to reset your Voicemail password. Fortunately, this is a quick and painless method and you don’t have to talk to any customer service representatives to reset your password.

    To use the star code, do this:

    1. Open your phone’s dialer app and type #793#.
    2. Hit the Call button.
    3. Wait for the prompts.

    This will reset your voicemail password to the last four digits of your phone number.

    Third-Party Voicemail Apps

    If you’ve forgotten the voicemail password for your Android device, you’ll need to contact your phone carrier to reset it and regain access to your voice messages. Fortunately, most carriers offer several ways to resolve the issue. You can reset your passcode even if you’ve forgotten the current password via their mobile app, website, or reaching out to customer support.

    However, if you’re in a hurry to get to your voice messages, you can use your PC or laptop to go through them. This option is available to Android users who have installed a voicemail app to access the messages through the web. The YouMail app is built on software that organizes your voicemail on your Android tablet and PC. If you’ve installed the app, forgetting the passcode won’t cut off your access to the voice messages. To view the voicemail inbox on your PC:

    1. Open your browser and go to the YouMail website.
    2. Tap the “Sign In” option and enter your account information to log in.
    3. Navigate to the “Recent Messages” tab to see new voicemails. You can forward, delete, and replay these messages directly from your web browser.

    Until you upgrade your voicemail password, the web version of YouMail is an effective way to manage your voice messages.

    Frequently Asked Questions

    We’ve included this section to answer more questions about your Voicemail password.

    What do I do if I never set a Voicemail password?

    If you never set a password don’t worry. The default Voicemail password is the last seven digits or the last four digits of your phone number depending on your carrier. Input the phone number without the area code and you should gain access to your voicemails.

    Of course, if that doesn’t work, follow the corresponding tutorial above.

    Can I turn off my Voicemail password?

    If you take advantage of your carriers Visual Voicemail you should need to input your password every time you check your messages. However, it can be quite tedious typing the numerical codes each time your call your Voicemail.

    Unfortunately, Verizon customers can’t disable the password. But, you can call Verizon’s support team for help saving the code so you no longer need to input it when checking your messages.

    T-Mobile customers will have a password, but you don’t have to input it when calling from your T-Mobile phone unless you block outgoing calls.

    AT&T customers can disable their Voicemail passcode by calling Voicemail (hold down 1 in the dialer). Tap the * key if you have messages to go to the main menu. Then, tap 4. Press 2 for Administrative Options followed by 1 for Password Options. Finally, press 2 to turn off your voicemail password.

    How do I access my Voicemail from another phone?

    You can call your phone number (including the area code) from another phone and check your voicemail. But, you will need to know your Voicemail password to retrieve your messages.

    If you’re using T-Mobile or AT&T, call your phone. When the “Leave a Voicemail” messages plays, tap the * key. Input your Voicemail passcode.

    If you use VerIzon, call your phone and wait for the voicemail message to play. Then, tap the # key. Now you can input your Voicemail passcode and listen to your messages.

    Keep Your Voicemail Box Always Unlocked

    Your mobile device’s voicemail feature is an essential tool in strengthening your communication with other people. That’s why you must have access to it at all times. Even when you forget your password, you can use your Samsung device or iPhone to get a temporary code. Alternatively, the carrier’s app or website will guide you through resetting your passcode.

    Have you ever been locked out of your voicemail box? Which method did you use to resolve the problem? Let us know in the comment section below.

    29 thoughts on “Forgot your Voicemail Password? Here’s How To Reset the Password”

    Sw says:
    None of these options worked. This was zero help.
    Steve Larner says:
    Who’s your provider?
    Virginia Dollinger says:
    How do I reset my password for my voicemail password if I have forgotten it
    Yvette Grant says:
    I for got my voicemail mail password how can I get a new password
    Steve Larner says:
    Getting a new voicemail password depends on the provider/carrier.
    Saibel says:
    I can’t open my voice-mail. It keeps telling me to put in my password but I don’t remember setting up a password. I also tried following the thing where it says to press 1 in the dialer then tap * 4 2 and 1 but it didn’t work as well. Does anyone have any advice for this?
    Rita Terry says:
    Forgot voice-mail code
    Rita says:
    Forgot my password to my voicemail
    Karen Ann Alford says:
    I forgot my voicemail password.
    Virginia Dollinger says:
    I forgot my voicemail password
    Daryl Miley says:
    Your info was actually very helpful for me. Thanks
    Cristina says:
    My phone was stolen and I can’t remember the password that I set up on it because I had a disabled you know to not use it but in order for me to check it from another phone I need to know it how can I get around that without having to call the service provider and we all know how much of pain in the ass that is I always end up on hold for like an hour or two any help would be appreciated
    Darryl Wood says:
    Can’t remember my pass code to my voicemail, I have AT T but tried there instructions but to no avail.
    Hiawatha Duncan says:
    Don’t now my voicemail# or my pin#
    Charles Lederer says:
    This doesn’t work: AT&T customers can disable their Voicemail passcode by calling Voicemail (hold down 1 in the dialer). Tap the * key if you have messages to go to the main menu. Then, tap 4. Press 2 for Administrative Options followed by 1 for Password Options. Finally, press 2 to turn off your voicemail password.
    Byron says:
    I forgot my voicemail password
    Donna Whittington says:
    My sister got me this phone for Christmas and she set it up for me and don’t ever remember setting up a password for the voicemail so I can’t get my messages
    Steve Larner says:
    Who is the carrier?
    My name is Misty Grace says:
    I forgot my voicemail code is there anybody out there can help me
    Claire Clinton says:
    I do not remember my password in voicemail
    Nanette Ncholson says:
    I do not want to protect my voicemail with a password. I have been unable to find help.
    Vinnie johnson says:
    I forgot my voicemail password
    Victoria Castillo says:
    Forgot my voice mail password.
    MaryBurks says:
    I forgot my password for voicemail
    Leslie Weinberg says:
    I know how to sign in so my phone works. However, I do not remember how to get my voicemail. Do not know the code.
    Betty Kennard says:
    Forgot pin to messages
    Susan Modee says:
    Forgot my pin
    Arnette Jones says:
    I forgot my pin to my voicemail
    Mary Guinn says:
    Forgot password to retrieve messages
    Raymond Cruz says:
    I forgot my password to my voicemail how can I get in
    Robert Cage says:
    I need to reset my password / passcode for my Voicemail… But I forgot what the old code was!!!
    Ricky Lee Sage says:
    Just forgot voicemail pin
    Theodore L Chastain says:
    I’m having problems trying to unlock my voicemail I forgot my password
    Randall maluenda says:
    I want to disable my voicemail password.
    Madelyn Green says:
    Can’t get into my voice mail. Never got a password for my new phone
    Steve Larner says:
    It most likely needing to be set up through the carrier. Since I don’t know the provider, find out what the voicemail number is and follow the prompts. For some providers and phones, you can also launch the voicemail or visual voicemail app and set everything up there. But I assume you already tried the app.
    Linda Warren says:
    I don’t remember what my password was n can’t get into voicemsil
    Steve Larner says:
    You need to reset it. That’s the only option.
    N. Pringle says:
    I haven’t gotten in yet!
    Susan Lincoln says:
    I don’t remember my voicemail pass code. I have A T&T
    Steve Larner says:
    The article has been updated for AT&T, and now includes the following suggestion.

    Go to the account overview section and select “My wireless.”
    Find “My Devices & add-ons,” then select your device.
    Choose “Manage my device.”
    Navigate to “Device options & settings,” then select “Reset voicemail password,” and follow the prompts.
    You’ll get a temporary password via text.
    Log in using the temp password.
    Change the temp password to something more suitable when done.

    Dawn Howell says:
    I need to recover my password to set up voicemail no one can help me with this
    Steve Larner says:
    Generally, you can’t recover a voicemail password—only reset it. If you never used it, it may require being set up either through the device or by phone.
    Ian D Guthrie says:
    Just cannot access my partners messagebank/voicemail, on her Vivo 1804, on her behalf of course. She has forgotten her pin! Tried the dogs birthday, ours….you name it. HELP….please.
    Ian, the frustrated other half.
    Steve Larner says:
    Usually, the only option you have is to reset the pin or password.
    Sheila. Stutz says:
    A lock was put on my voice mail without my permission
    Samantha west says:
    I don’t know my pin to my voicemail. I don’t know if I have a voicemail. I don’t remember if I ever set up a voicemail. I don’t want a voicemail. So how do I find out if I have one? I want to get rid of it or turn it off or whatever.
    Steve Larner says:
    Find out how to connect to your voicemail based on your provider, then see if it goes through a setup process. If it does, then you don’t have it set up yet. If it asks for the password or pin, you already have it set up. Regardless, there is no way to get rid of voicemail but you can call the provider and tell them you want it turned off.

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