How To Fix the Volume Not Working on an LG TV

Volume control is one of those things we don’t pay attention to until it stops working properly. One moment you’re enjoying your favorite show, the next the sound is so low that you can’t make out the dialog. Or you’re playing a video game and discover that you can’t concentrate on the action because the TV is blasting the sound effects too loudly.

How To Fix the Volume Not Working on an LG TV

The only volume-related problem more frustrating than runaway volume control is not being able to do anything about it. Luckily, if you’re having similar issues on your LG TV, this article will give you potential solutions.

Issues with Remote Volume Control

When you notice your LG TV “adjusting” its volume on its own, your remote is the first area to inspect. Detecting the issue with your remote will be relatively simple: either it will turn the volume up or down without your input, or it won’t work at all.

Of course, the latter problem is much easier to diagnose: press the volume buttons (or any other buttons for that matter) and see if the desired action happens. If it doesn’t, your remote is broken or needs a battery replacement.

To figure out if your remote has started issuing commands without your input, simply take out the batteries. If the problems cease, the remote is, indeed, to blame.

Fixing a Malfunctioning Remote

Suppose you’ve determined your remote is malfunctioning and want to attempt to fix the gadget yourself. In that case, the first thing to do is take out the batteries and hold the power button. After a minute, release the button and place the batteries back in – this should reset the remote.

Realistically speaking, the above method won’t work in many cases. However, it’s worth a try, just in case the circuits in your remote got a bit “confused.” If the first method fails, you can try rectifying a much more likely issue – the buttons are stuck because the remote is dirty inside.

The reason this is more likely is simple: No matter how clean your home is, dust is everywhere, and it can easily accumulate in the remote. Plus, you’d be hard-pressed to find a household where at least some water, juice, or other liquid didn’t find its way to the TV remote.

To try and remedy this issue, you can open the remote and clean it. The process is relatively straightforward – the only thing you need to keep in mind is not to apply too much force:

  1. Get a screwdriver or, better yet, a plastic card, and pry open your remote.
  2. Dismantle the remote carefully, paying attention not to lose any buttons.
  3. If you have a can of compressed air, use it to blow off any dust. If not, move on to the next step.
  4. Take a clean cloth and 70% alcohol solution. Apply the alcohol to the cloth and gently rub the interior of the remote.
  5. Reassemble the remote, making sure all of the pieces are in place.
  6. Put the batteries back in and try out the remote.

One important consideration here is not to use too much alcohol. Apply just enough of the liquid to make the cloth moist – at no point should the alcohol drip from it. If you still happen to get too much alcohol on your remote, don’t assemble it while it’s wet. Instead, let the alcohol dry first.

Finally, if neither method works and your remote still refuses to function properly, it might be time to find a replacement. Fortunately, there’ll be no shortage of options in that regard. You can get a new original LG remote, buy a universal one, or even get a remote-control app for your smartphone, provided it has infrared connectivity.

Sound Distortions

Having issues with the TV remote can be a pain, but it can seem like a tiny problem compared to malfunctions within the TV itself. And if the sound from your TV is distorted, that’s precisely what you might be dealing with.

Sound distortions could be a result of malfunctioning audio circuitry, and the same issue could be the cause of runaway volume control. To check whether the root of the problem is in the circuits, the first thing you’ll need to do is disable any external speakers you might have hooked to your TV. This will help eliminate any confusion about where the issue might stem.

When the sound is coming exclusively from the TV’s speakers, it’ll be time to conduct an audio test. Here’s how to do just that on an LG TV:

  1. Enter “Settings” and go to “All Settings.”
  2. Navigate to “Support,” and then to “Additional Settings.”
  3. Activate the “Sound Test” option.
  4. If there’s no distortion, the issue likely isn’t in the TV itself. However, if you’re still hearing sound issues during the test, continue to the next step.
  5. The distortion could be caused by outdated firmware. To resolve the issue, update the TV software by going back to the “Settings” menu.
  6. In “Settings,” go to “Support.”
  7. Find and activate the “Software Update” option.
  8. Wait for the update to finish, then test the sound again.

If the sound problems persist after updating your TV, chances are you’ll need to get the device to a service for repairs.

No Sound or No Control Over the Volume

If your TV doesn’t play any sound at all, the problem could stem from several sources. Let’s look at some potential causes before suggesting the appropriate solutions:

  • Muted audio
  • Wrong output channel selected
  • Incorrect input channel
  • Faulty audio connectors

These problems will more likely occur if you’re using the TV in combination with an external source, for instance, a game console. If there’s another device involved, the first thing you should check is whether the sound is activated on both the TV and the other device.

If the sound is activated, browse your TV’s output and input settings to see if the correct options are selected. The particular settings for this will differ between models, but you should look for audio or sound settings in the main menu.

Start by selecting the internal speaker as the main output. This will make the sound play through the TV itself rather than an external device. If that doesn’t produce results, check whether the correct input is selected. Although your TV should auto-detect the correct input and output settings, sometimes the automated solutions don’t work perfectly when connecting multiple devices.

Provided all of the software settings are in order, the last thing to check will be your connectors and audio cables. Try replacing them to see if the sound is now activated on your TV. If nothing happens after this, taking the device to the repair shop might be the only viable solution.

On the other hand, your LG TV could be attempting to regulate the sound on its own due to faulty configuration. If you’re unsure what the setting in question might be, you could try doing a factory reset.

Before you move forward with this option, bear in mind that resetting your TV to default settings will delete all of your logins, data, and apps. With that in mind, make a backup of everything before proceeding. Then, go through the following steps:

  1. Turn on your TV and check if the issue is still present.
  2. On your remote, use the “Home” button to enter the menu.
  3. Go to “Settings” and find “General Options.”
  4. Select the “Storage & Reset” option and select it to initialize the factory reset.
  5. Enter your reset password when prompted.

If reverting to factory settings doesn’t resolve the issue, you’ll need to contact a repair service.

Make Your LG TV Sound the Way You Like It

Correcting sound and volume problems can be complicated, especially when you’re using external devices. In some cases, detecting the cause of the issue can be more challenging than resolving it. Hopefully, this article will help you find and solve the problems with your LG TV volume not working, and you’ll be able to enjoy your favorite content with the correct audio once again.

What kind of problem with volume or sound did you have on your LG TV? Could you resolve the issue yourself or did you have to call a repair service? Let us know in the comment section below.

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