Can the Ring Doorbell Connect to 5GHz Networks?

Ring Video Doorbell is a cheaper and better solution than installing a front door surveillance system and an intercom. The best thing about Video Doorbell devices is that they’re, primarily, well, doorbells. Much more functional and offering an advanced level of features, the Ring Video Doorbell is a fantastic investment in home safety.

Can the Ring Doorbell Connect to 5GHz Networks?

But without a Wi-Fi connection, this doorbell device is pretty much useless. Making sure that there’s a strong, uninterrupted connection at your home is crucial for Ring Video Doorbell devices. But do they work with 5GHz Wi-Fi?

Can It Connect to 5GHz Networks?

The answer is a bit complicated but yes, some Ring Doorbell devices do have 5GHz connectivity. But, this band often creates more headaches than the standard 2.4GHz frequency. If you are using a 5GHz connection, you may need to set up a separate SSID for your doorbell, or even upgrade to a newer model.

Every single router in existence offers 2.4GHz connectivity. Therefore, the vast majority of wireless devices work with this frequency and can perform fairly well using it. Ring Video Doorbell isn’t an exception here.

Every single Ring product is fully connectable to 2.4GHz wireless networks and tends to work just fine with it. After all, this is how Ring Video Doorbells have been made to function – no one can really expect you to have a 5GHz network at home.

How Does It Work?

Ring Video Doorbell isn’t like your regular intercom/doorbell/surveillance device. Although it does offer two-way audio so that you can communicate with your visitor(s) and a 180-degree camera, it doesn’t connect to your home’s installations, rather to your smartphone. Every time someone presses the doorbell button on the Ring device, you get a notification on your phone (or on your Ring Chime device, if you happen to own one).

From your phone, you can access the live feed from the Ring device’s camera and see exactly what’s going on outside your front door, plus be able to communicate with the person in question. No, you don’t need to be at home in order to do this; if there’s an internet connection (wherever you might be), you can access the Ring device’s camera. Well, as long as the Ring Video Doorbell is connected to your Wi-Fi network. How come, you may wonder?

Well, by and in itself, Ring Video Doorbell doesn’t have an interface and certainly doesn’t feature its own Wi-Fi router. In order to give you the live feed from the camera, an internet server is accessed that is, in turn, also accessed by you, through your phone’s app. This means that your Ring device absolutely needs to be connected to your Wi-Fi in order to work.

Moreover, given the fact that you’re receiving live footage of solid quality, you might want to make sure that your connection is strong, fast, and uncluttered.


Video Doorbell and Video Doorbell 2

Video Doorbell and Video Doorbell 2, work only with 2.4GHz networks. These are the initial and the most commonly purchased (respectively) editions of the device type and tend to function very well, even with mediocre Wi-Fi connections. Bear in mind that Ring recommends a broadband upload speed that isn’t slower than 1Mbps, and ideally 2Mbps or faster.

ring doorbell

Bear in mind that it’s the upload speed that counts here, as your Video Doorbell device needs to upload the live footage to a server, for you to access it using the app.

Video Doorbell Pro and Video Doorbell Elite

These two Video Doorbell models work with 2.4GHz networks, as well. This isn’t only an industry-standard but a no-brainer when it comes to the customers. However, in addition to other more advanced features, Video Doorbell Pro and Elite offer 5GHz connectivity. If your Wi-Fi router supports 5GHz connectivity, in addition to 2.4, it’s generally recommended that you connect your flagship Video Doorbell device to this connection.

ring doorbell connect to 5ghz

Whether 5GHz connections are faster is fairly irrelevant here. If anything, the 5GHz frequency band offers a smaller range than its 2.4GHz counterpart. What matters is that the 5GHz networks are significantly less crowded, in general, owing to the fact that most devices use the 2.4. When connecting to a Wi-Fi network using the Ring app, you’ll see two of your networks, typically with “(2.4GHz)” and “(5GHz)” written next to them. Connect to the latter.

Does It Really Matter?

Well, in what you’d call a ‘typical home’, no, most likely you won’t really have to worry about which connection type to go with. However, if the members of your family are online a lot, it would help if you’d connect to the 5GHz network. Therefore, if there’s such an option in your home and you own a Ring Video Doorbell Pro or Elite, go with the 5GHz connection, for the sake of allowing more wiggle room than the 2.4GHz alternative.

Network Troubleshooting

Like all things technology, you’ll likely run into a problem at one point or another. Fortunately, the Ring Doorbell is incredibly simple to use and therefore it’s likely the problem falls into only two categories: the power supply, or the network.

The latter is more prevalent than the former so reconnecting or changing your wifi is proper protocol to get reconnected. We do have an entire article on the subject here. The process for each model does vary but essentially, here’s what you can do to try other networks and bands if the one you’re using is giving you problems:

Open the Ring App on your mobile device and navigate to ‘Devices.’ Click on the device that’s giving you trouble or click on each one as you move through the process if you have multiple Ring devices.

Tap on ‘Device Health,’ and tap ‘Reconnect to Wifi,’ or ‘Change Wifi Network.’ Follow the prompts to setup a fresh connection to the internet. As mentioned above, it’s probably best to go with the 2.4GHz band, but you can try the 5GHz too.

If you are using the 5GHz band, it’s a good idea to connect your Ring device to a unique SSID. The process is similar as what we’ve just discussed above, but instead of connecting to a standard Wifi, tap on ‘Add Hidden Network.’ This will appear in light grey during the Wifi setup process. Now you can connect to your SSID.

Do you own a Pro or Elite edition of Video Doorbell? Do you use the 5GHz connection? Feel free to discuss your own experiences with the two connection types.

12 thoughts on “Can the Ring Doorbell Connect to 5GHz Networks?”

michael gallagher says:
Not a tech wizard either, just a dumb electrician, I guess. I feel this article, having been posted days ago is way outdated, ( i also notice comments are dated prior to the article being posted, however still within the last year). At 2.4ghz I have found our home network to fail and need to be reset weekly, apparently this is the same frequency as microwaves and cordless phones, if you have neighbors nearby using these devices, (we do not use either if you can believe that), then you will need to regularly reset your network. Since upgrading to an AC type router with 5g and setting all our devices to connect only to the 5g network we have had no need to reset out network hardware, it works for months on end with no issue at all. I began my research on a video doorbell today and 5g connectivity is at the top of my list of must haves.
Joseph E Stimpert says:
It’s a simple yes or no question. But you read through pages of why 2.4 is better, it is ubiquitous, everybody has it…….. But the answer is NO, Ring will not connect to a 5g network. But, then, I’m just a simple carpenter, not a tech wizard or a marketing person who gets paid for obscuring the truth.
dave richards says:
i was checking my virgin router with my huawei p20 lite and the signal changes between 2.4 and 5g would this mean if the doorbell was connected; to 5g it would work incorrectly or not at all when it drops to 24.
Christian Koppl says:
I just switched to Videotron which uses a HELIX gateway/router. It automatically detects and switches between 2.4ghz and 5ghz depending on the device connected. THE ONLY devices that have issues are the RING doorbells. I had to switch to manual band selection and use two seperate SSIDs to connect it. Furthermore, every week when the router releases the DHCP, the RING do not reconnect. I have to power cycle the router and reconnect the doorbells! Called tech support and they of course say that it’s the router. Call videotron tech support and they say that they have a long history of problems with RING doorbells. Who to believe???
Sayuj Shrestha says:
Do you really have to write a long article just to tell me this god damn ring bell connect to 5GHz network or not?
Christian Koppl says:
Exactly what I thought
Barry Gilmour says:
Where can i find door bell video with support WiFi 5ghz
Mark says:
Bought a Netgear 5G / 2.4G and could not connect to my ring products ! Ring told me that they won’t work with 5G ! I tried switching to the 2.4 band and it still would not work, brought Netgear back for refund and now am looking for a compatible modem:router that’s not 5 G ! It’s been a nightmare!
Gary Macdonald says:
I just got the doorbell and it’s saying it only connects to 2.4Ghz I have a 5Ghz router is it possible to use still?
Jude says:
Assuming you don’t have the BT Smart hub 2, (UK), you should be able to go into the admin settings of your router and set up a separate SSID for the 2.4ghz and 5ghz connections. You give each of the new SSID’s unique names – mine were just the network name with either 2.4 or 5 at the end – Then connect the doorbell to the 2.4ghz. We were able to do that with our previous hub, but since getting a new one we have been having spotty service. Seems that our hub has both 2.4 and 5ghz connectivity BUT we are unable to separate the two. BT says it is progress, and that the devices will automatically connect to the one that is best. That to me is not progress. We had a perfectly working video doorbell until we changed to this router. Good job I kept the old one!

But to answer your question, If you wish, you can usually set up a separate SSID for 2.4 and 5ghz in your admin settings on the router.

Kevin says:
Sounds like it will NOT use a 5GHz signal. I have just installed a Ring alarm system as well as a Ring Doorbell 2. WiFi connection from my router in the rear corner of the house is around -77…not a good signal strength. ring solution is to put a WiFi extender on the system although the previous Spectrum alarm didn’t need that. The only difference here is the doorbell itself. Coming in today is a Ring doorbell chime and a Ring smoke detector. I’ll see how they work after adding them. All of this because Spectrum (our isp) decided to get out of the alarm business. What a PITA.
Bill Keith says:
You must not have read the article very well…
It just said Ring Video Doorbell 2 ONLY works with 2.4Ghz.
Terry Hansen says:
Our Shaw WiFi router only has 5Ghz WiFi. I got a ring video first model that says it only connects to 2.4Ghz. Is it possible to make it work on our system?

Comments are closed.

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