Samsung Galaxy J2 – Wi-Fi Not Working – What to Do

Nik Read more February 26, 2019

If you’re using an Android smartphone such as the Samsung Galaxy 2, there are several reasons why you might not be able to connect to your Wi-Fi network. More often than not, the reason behind this isn’t serious. However, this could also indicate a more severe issue that your phone might be facing.

Samsung Galaxy J2 – Wi-Fi Not Working - What to Do

So what do you do in this situation? The first thing you need to do is to find the reason why your Wi-Fi isn’t turning on. If you’re not an experienced Android user, this can be a daunting task. To help you resolve this issue, here are some of the most common reasons why the Wi-Fi may not be able to work on your phone along with the possible solutions.

Low RAM

This is the most common cause of Wi-Fi issues. If your phone is low on RAM, some of the functions, including Wi-Fi, won’t be able to work properly.

The first thing that you need to do is to check your RAM manager. You can find it in the Settings menu, where you can see how much of your RAM is currently being used.

If you see that there is less than 45 MB of RAM, this is probably the reason why your Wi-Fi won’t turn on.

To fix this, make sure that you have as few apps working in the background as possible. You can also download a third-party RAM manager from the Play Store and use it to make sure that your phone is always using the optimal amount of RAM.

Power Saving or Airplane Mode Is On

Sometimes when the Power Saving mode is on, Wi-Fi isn’t able to turn on. To make sure this isn’t the case, you need to check if the Power Saving mode is on and switch it off if needed.

Another possible reason is that the Airplane Mode is on. Once you turn it on, all of the network services, including Wi-Fi, are turned off by default. Make sure that the Airplane Mode is off- If it isn’t, turn it off and reset your Wi-Fi (turn it off and then turn it back on after a few seconds) to see if this fixes the issue.

There’s an IP conflict

An IP conflict happens when there are too many devices connected to the same network. Since each device has its own IP address, some of them might start scrambling the connection of others, which might be the reason why your Wi-Fi isn’t working.

To solve this issue, disconnect all the devices that are connected to your home network. Turn off your router and leave it off for around a minute, then turn it back on and try connecting to the network.

The Final Word

These are some of the most common reasons why your Wi-Fi might not be working. If you tried all of the above and your Wi-Fi still isn’t turning on, you can try restarting your phone. If this doesn’t help, you might have to do a factory reset since this could also be a software issue.

Of course, the reason can also be that there’s actually something wrong with your phone hardware. If you think this is the case, the smartest thing to do would be to call Samsung’s customer service and ask them for help.