Snapchat Keeps Logging Me Out—How to Fix
Opening Snapchat and finding that you need to sign in again can quickly become frustrating, but it can also indicate serious issues with the app.
By default, once you sign in to your Snapchat app, it should keep you signed in until you manually sign out. If Snapchat keeps logging you out automatically, that’s a sign that something is not right.
Fortunately, you don’t have to worry right away, as most of these glitches get fixed once you find the cause. This article explains the most frequent causes and solutions of repeated Snapchat logouts.
Reason #1: Updates and Background Refresh
Snapchat will sometimes log you out due to its ‘Background App Refresh’ function. This scenario occurs when the app receives an important update. The app asks you to log in again, then you are good to go.
Regardless, sometimes a glitch can occur when there is a background refresh process that keeps repeating. Every time you close the app, the system forces the background refresh to occur, logging you out every time.
To see if the Snapchat Background App Refresh is what’s causing your repeated logout issue, try turning the setting off. Here’s how.
How to Turn off Snapchat Background Refresh on iPhone
- Open iOS “Settings” (gear icon) in the app menu on your iPhone.
- Select “General” in the “Settings” menu.
- Tap on “Background App Refresh.”
- Scroll down and find Snapchat in the list. Tap the “toggle” bar to turn the Background App Refresh feature off for the app. You can also turn off the feature for all listed apps by tapping the topmost slider.
How to Turn Off Background App Refresh on Android
For older Android devices:
- Open “Settings” from the Android app menu.
- Choose “Network and Connectivity.”
- Tap on “Data usage.”
- In the “Data usage” menu, tap on “Mobile data usage” at the bottom.
- Scroll down and tap on “Snapchat” from the list of apps.
- Tap “Allow background data usage” to disable it.
For newer Android devices:
- Open “Settings” from the Android app menu.
- Choose “Network & Internet.”
- Tap on “Mobile Network.”
- Tap on “App data usage.”
- Find and select “Snapchat.”
- Tap on “Background data” to turn the option off.
Reason #2: Third-Party App Issues
If you use third-party apps along with your Snapchat, they could be the reason for Snapchat logging you out repeatedly. When you download an app for Snapchat, your device asks you to grant it access to certain Snapchat features.
Some of these third-party apps can threaten your privacy. If Snapchat recognizes the apps as harmful, it logs you out to keep you safe. This is a common occurrence, especially if you have an iOS device.
To fix this repeated logout issue, remove any installed apps that required access to your Snapchat features.
How to Remove Third-Party Snapchat Apps
- Launch “Snapchat.”
- Tap on your “profile” icon to open “Settings.”
- Select “Connected Apps.”
- Tap on the app you want to remove.
- Choose “Remove.”
Reason #3: Multi-Device Issues
Sometimes, being logged into Snapchat on several devices causes a logout loop, especially if one device has a cache issue or freezes the app while communicating with Snapchat servers. This scenario may also occur if there’s a unique problem with one of the devices, such as an update failure, network issues, corrupted internal/external storage, etc. To potentially solve the repeated logout issue, simply log out of all devices and “forget” them as well.
How to Logout of All Device on Snapchat
Note: There is no “log out of all devices” option because once you log out of one device, the app logs you out of all of them. Therefore, you only need to log out once, which allows Snapchat to refresh all devices at the same time.
First, try logging out for a while and see if the issue persists.
From there, add each device, one by one until you find the culprit or fix the issue.
How to Forget Devices on Snapchat
If the repeat logout problem still exists, forget all devices on Snapchat, then start over on each one. Here’s what to do.
- Launch “Snapchat” on one of your devices.
- Tap your “profile icon” at the top to open the “Settings” menu.
- Select “Two-Factor Authentication.”
- Choose “Forget Devices.”
- Tap on the “X” next to each listed device you want to unlink from Snapchat.
- Select “Yes” when prompted to confirm the action.
Reason #4: Your Snapchat Account Might Be Hacked
This issue is not as common, but it is the most severe one.
You may notice strange activities on your profile. For example, you might see messages you don’t remember sending, contacts you don’t remember adding. In addition, other people may point out that you’re posting something weird. These situations usually mean that somebody hacked into your account.
How to Stop Snapchat Hacking
- Launch “Snapchat,” then tap on your “profile icon” to access the “Settings” menu.
- Tap on “Two-Factor Authentication.”
- Select “Forget Devices.”
- Tap the “X” icon next to each device to “Forget” them.
- Tap on “Yes” to confirm your actions for each one.
- Go to Snapchat Support and follow the instructions to change your password.
- Verify your “phone number” and “e-mail address.”
- Log in to your account again, preferably on your primary device.
The above process is usually enough to make the intruder go away. However, you should also try to remove any unknown accounts and check all the messages, removing all traces of the hacker’s activity.
What If Nothing Works?
Changing your passwords and logging out of all devices usually does the trick. In very rare cases, the problem persists.
If you are still having trouble staying logged in to Snapchat, the best step is to visit the Snapchat Support page and ask for assistance.