How to Fix Twitch Error Code 3000
If you’re a gamer, then you understand the appeal and popularity of Twitch. The live streaming platform has millions of users that can access it via all major gaming platforms and the web.
When you’re using Twitch through Chrome, you may have encountered the error code 3000. It’s also known as the “Error while decoding media source.”
It’s one of the most common Twitch errors users see. To fix this, you have to go into Chrome’s settings. In this article, we’ll show you what to do.
What Causes Twitch Error Code 3000?
One of the most common reasons for this error message is that the HTML5 player failed to respond. And that means it’s not producing the right output when you’re streaming on your web browser.
It could also be an issue with your browser’s Flash support. And finally, cache and harmful cookies in Chrome could be the culprit. So, let’s move on to the solutions.
Clear Cache and Cookies
Regardless of the type of problem that you have with your browser, you should first check its cache and cookies. They can cause many glitches and bugs. If you want to make sure they don’t spoil your next Twitch stream, it’s best to delete them. Here’s how you do it in Chrome:
- Open Chrome on your computer.
- Click on the vertical three dots icon.
- From the drop-down many select “More tools” and then “Clear browsing data.”
- When the new window appears, on the “Basic” tab, select “All time” for the “Time range” option.
- Check the “Cookies and other site data” and “Cached images and files” boxes.
- Select “Clear data.”
You can also switch to the “Advanced” tab if you want to be more thorough. Also, select “All time” for time range and then select the “Caches images and files” and “Cookies and other site data” boxes. And click “Clear data.”
After you finish this process, you should restart your computer. After the system is back up, go to Twitch and see if the error code is gone.
Turn Off Hardware Acceleration
Many users who have struggled with the Twitch Error Code 3000 in the past have reported that they fixed it by turning off the hardware acceleration. This feature helps your browser and offers overall better performance.
If you want to make sure whether hardware acceleration is behind your issues with Twitch streams in Chrome, you can temporarily turn it off. Here’s how you do it:
- Open Google Chrome and then select the three vertical dots.
- Scroll down and select “Settings.”
- Scroll down again and select “Advanced.”
- Under “System,” you’ll see the “Use hardware acceleration when possible” option. Toggle the switch to OFF.
Exit Chrome and restart your computer. Hopefully, problems with live streaming on Twitch will disappear.
Allow Third-Party Cookies
Maybe you’re accustomed to blocking websites from using cookies, but they often prove essential for smooth user experience. If you’re too quick with blocking third-party cookies, that may be the reason you see the dreaded error code 3000. But there’s something you can do. Follow these steps:
- Visit the page where you’re getting the error code. Check if there’s an icon with a red “X” in the address bar. That means the cookies are disabled.
- Select the “cookie icon.”
- From the drop-down menu, select “Always allow [website URL] to set cookies.”
- Select “Done.”
Exit Chrome and reboot your computer. After that, visit the Twitch page again and check if you can access the live stream.
You can also try Chrome’s Incognito mode. Just click on the three vertical dots and open the Incognito window. There’s a chance that this might work.
You’ll have to type in your login information every time since the Incognito mode can’t save your credentials. It’s up to you if that’s less of a hassle than managing cookies and other Chrome settings.
If You’re Sticking with Chrome
Yes, there’s another obvious solution to try. You can try another web browser when using Twitch. And there’s a high chance that you won’t see the Error code 3000.
But Chrome is still one of the most popular browsers and the fact that it can glitch now and then doesn’t mean that you have to replace it. However, that’s ultimately up to you. If you switch browsers, there’s no guarantee that you won’t get the same error eventually.
Have you ever seen the Error code 3000 on Twitch before? How did you solve the problem? Let us know in the comments section below.