How To Cancel Your Match.com Membership
If you’ve found your match, decided to move to a new platform, or simply want to move on from online dating, you might be ready to cancel your Match.com membership.
Doing so is, fortunately, pretty easy to do. You just need to follow a few steps to cancel your membership so that you can stop being charged and be done with the site altogether.
Read on to learn how to cancel your Match.com membership on a variety of different platforms.
The Match.com Catch
If you sign up for one of the discounted subscriptions, Match.com charges a fixed payment. It also enrolls you automatically into auto-pay. They do tell you this, but it is buried in the small print that nobody reads.
What they won’t tell you is that you have to manually cancel your subscription 48 hours before the next billing date, or you will continue to be charged.
So if you’ve decided that you want to cancel your membership, you’ll want to do it at least two days before your billing cycle begins so that you won’t get charged for an additional period.
How to Cancel your Match.com Membership
You can cancel your membership from the Match.com website, via iOS, on your Android phone, or by contacting Match.com directly.
Cancel Your Membership on Desktop
First, let’s take a look at how to cancel your subscription on desktop.
On the desktop site:
- Log on to the Match.com website.
- Select your account and select the gear icon for Settings.
- Select Manage/cancel membership.
- Follow the steps to cancel your subscription.
You should see a message that says, “The automatic renewal of your subscription has now been canceled.” You should also receive a confirmation email. You will still have access to the site until your subscription period is over. Then you will have to subscribe again if you want to regain access.
Cancel Your Membership from a Mobile Device
If you signed up for your subscription using iTunes or the Google Play Store, then you will need to cancel your membership in the same way.
On an Apple device:
- Open Settings and tap iTunes & App Store on your device.
- Enter your Apple ID and password or Touch ID.
- Select Manage within Subscriptions.
- Select Match.com as the subscription.
- Select Cancel Subscription at the bottom of the screen and confirm.
On an Android device:
- Open the Google Play Store on your device.
- Select Account from the menu, then Subscriptions.
- Select Match.com from the list.
- Select Cancel and confirm.
Cancel by Contacting Customer Service
Lastly, if you’re unable to find the right options to cancel your membership on your desktop or mobile device, you can cancel your Match.com membership by contacting customer service directly.
You can contact Match.com directly using a web form on their site. Or call them at 800-326-5161 or write to them at Match.com, P.O. Box 25472, Dallas, Texas 75225.
Be sure to be clear that you want them to cancel your membership so that you are no longer charged. You may need to provide identifying information, so make sure you have your account and payment information on hand.
Deleting your Match.com Profile
Dating sites don’t like it when members cancel their subscriptions, and they like it even less when they delete their profile. That’s why they make it as difficult as possible to do either.
They’ve removed the option to delete your account from the website permanently. To permanently delete your account, you need to call them at 800-326-5161 and insist on a complete deletion.
The process is quite simple once you have told Match.com that you are really, really sure you want to delete your account.
Want more information about online dating? We’ve got a lot of resources and tutorials for you.
We’ve got an overview of the best dating apps for the iPhone.
Want to get a fresh start? See our guide to resetting your Tinder account.