How to Change Age in IMVU

Your age is essential to your online presence and often helps you connect with people from the same age group. Many apps require you to provide your age before using their services, and the same goes for IMVU. Since IMVU is an online virtual world where users can interact with random people, providing correct personal information is pertinent.

But since being human is to err, it might happen that you’ve accidentally input false information on your account. This isn’t a big deal on IMVU because you can still fix this little issue.

However, it’s more taxing than just going to settings or your bio and rewriting this information, so this article will explain how to change your age in IMVU.

How to Change Age in IMVU on the Web

When you first make your account on IMVU, you need to verify whether you’re a minor or older than 18. For minors, it’s necessary to provide their real age for security reasons, while people older than 18 can put any age higher than this number.

That being said, as a minor who put their age over 18, action will be taken against your account. On the other hand, as an adult who mistakenly puts the wrong age somewhere over 18, you won’t actually get in trouble for it. However, you will be banned if you lied about being underage.

Whichever group you fall into, it’s worth attempting to fix your age as soon as you spot the mistake and, hopefully, keep your account alive. Here’s how to ask for age correction through your desktop.

1. Open the IMVU app on your desktop and log into our account if you haven’t already done so.
   
2. Navigate to the “Home” tab and click on your profile icon in the top right corner.
   
3. Tap on the “Help Center” button in the pop-up menu.
   
4. You’ll be taken to IMVU’s help website, so make sure you’re connected to the Internet.
   
5. Click on “Contact us.”
   
6. Select “Submit a Case.”
   The form you’ll need to fill out will be on the left side. Start by typing in the subject of your submission, something like “Change age.” This might prompt related articles to pop up on the right side under “Need answers fast?” and give you more thorough instructions.
   
7. Choose the case category from the drop-down menu. For changing your age, the appropriate type would be “General Support.”
   
8. Select a topic. In this case, you’ll click on “Age Verification Request.”
   
9. Write a detailed description of your problem, especially if you’ve made a more severe mistake mentioned above and want to avoid losing your account.
   
10. Click “Submit” and wait for IMVU Support Team’s response which will arrive via your registered email. The response time will depend on the complexity of your case and your VIP status.
    

Regarding attachments, you’ll see an “Upload file” text at the bottom while completing the form. IMVU advises not to send any documents unless specifically asked to in their response later.

After submitting your case, you’ll be taken to its page. This section contains all its details, like the number, status, attachments, and comments.

Avoid re-submitting tickets regarding the same case again, as that can make the response process longer. You can write the issue as a comment rather than a new case.

How to Change Age in IMVU on the Mobile App

Fortunately, you don’t have to be home and on your computer to deal with your IMVU mishaps. The process of asking to change your age on IMVU through your phone is pretty much the same as the desktop version above, considering that you fill out the same submission form.

Still, you need to do different steps to reach that stage, so this section will explain how to complete the process.

1. Log into your IMVU account on your mobile device.
   
2. Click on the three horizontal lines on the left side of the screen.
   
3. Tap “Contact Us.”
   
4. Click on “Submit a Case.”
   You’ll have to fill out the submission form. Type in the subject of your submission something like “Change age.” This might prompt related articles to appear below the form under “Need answers fast?” and give you more details about your problem.
   
5. Choose the case category from the drop-down menu. For changing your age, the appropriate category would be “General Support.”
   
6. Select a topic. In this case, you’ll click on “Age Verification Request.”
   
7. Write a detailed description of your problem.
   
8. Check the box next to “I agree to IMVU’s Terms and Conditions of Sale.”
   
9. Click “Submit.”
   

After submitting a ticket, you’ll need to wait for IMVU Support Team’s response, which will arrive via your registered email. The response time will depend on the complexity of your case and your VIP status.

You’ll be notified about successful case creation by a pop-up on your screen and receive a confirmation in your registered email inbox.

Additional FAQs

How old must I be to make an account on IMVU?

While the advised age for IMVU is 18, anyone over 13 can create an account on this virtual world app. That being said, as a minor, you must have your parent’s or legal guardian’s permission to make your IMVU avatar and use the app.

Can you hide your age on IMVU?

Just like you can put any age you want, you can also hide it on IMVU, but only if you’re over 18. Minors have to display their age at all times. To hide it, navigate to the account menu on IMVU’s webpage and clear the box next to “My Age.”

Can I cancel the case I sent about changing my age in IMVU?

While you can’t cancel a submitted case, you can let the IMVU representatives know by writing a comment on your case’s page.

What is IMVU’s Access Pass?

IMVU’s Access Pass is a feature that allows those who are 18 or older to interact without worrying about running into a minor faking their age. The owners of this pass are also allowed to enter AP-Only Rooms, unlock AP-Only Actions, and enjoy other special features.

The First Step to Enhancing Online Safety

As a minor or an adult, it’s essential to provide correct personal information to platforms like IMVU. Doing so can prevent uncomfortable or even dangerous situations.

Of course, mistakes happen, and it’s easy to input incorrect numbers while creating a profile in a hurry or because of other factors. But lying about your age with ill intent will land you in more trouble than you think, so follow IMVU’s guidelines in all respects.

Have you already tried correcting your age on your IMVU profile? Please share with other interested IMVU users and us in the comments below how it went and whether there were any difficulties.