My Facebook Account Was Hacked and Deleted – What Should I Do?

Having a hacked Facebook account is highly frustrating, and it can lead to misunderstandings. However, some hackers go further and delete the account altogether. If this happened more than 30 days ago, your only option is to create a new account.

However, if the deletion happened less than a month ago, you might still have a chance to save your account. Let’s see what you need to do.

Protect Your Facebook Account from Deletion by a Hacker

Before we dive into fixing the problem, let’s first explore actions you can take before the hacker ever gets the chance to delete your account.

If you aren’t sure whether your Facebook account is compromised, you should verify whether or not someone is using your Facebook account. Catching the problem at the onset is the best-case scenario for recovering your account.

As a Facebook user, you should keep your contact information up-to-date, including your email and phone number. Facebook will send you alerts for new logins and changes to your login information. If someone has taken over your account, the first place you’ll want to go is to your email account. Search for communications from Facebook.

If you’ve received an email from Facebook alerting you of changes, open the email and click on the Secure your account link. This process sends you to a help page that assists you in recovering your account.

Assuming you didn’t catch this email in time, that’s ok. There are still other options to help you recover your Facebook account after deletion, even if the hacker changed your login credentials.

How to Recover a Hacked and Deleted Account

The good thing about account deletion is that Facebook doesn’t delete it right away. Instead, it keeps the account “alive” but makes it invisible to your friends for 30 days. Here’s how to go about recovering a hacked and deleted account.

Recover Facebook if Password and Email Were Not Changed

There is a slight chance the hacker forgot to change your login data before they deleted the account. If that’s the case, here’s what to do to reactivate and regain access to your account.

  1. Open the browser on your computer and go to https://facebook.com. If you’re on a smartphone or tablet, launch the Facebook app.
  2. Next, enter your email and password. If you used to log in with your phone number, type in your phone number instead.
  3. Click or tap the Log In button.

If you’ve succeeded, you should see all your contacts, photos, posts, and so on, assuming the hacker didn’t delete them.

Recover Facebook if Password was Changed

The most common scenario, especially with inexperienced hackers, is that they’ll only change the password. While you can’t reactivate your account with the old password, you can still get your account back. Here’s how to do it.

  1. Open a browser on your computer and navigate to facebook.com. If you’re on a smartphone or tablet, launch the Facebook app.
  2. Enter your old login credentials and click/tap Log In.
  3. Facebook will then show you a screen saying you have entered an incorrect Password.
  4. Click or tap the Forgot Password option.
  5. Check the email account you have associated with Facebook. Choose Send code via email, then hit Continue.
  6. You will receive an email with a six-digit code. Type the provided Security Code into the field provided, then click or tap on Continue.
  7. You will then be prompted to provide a new password for your account. Type in the new password. Make sure it is a strong one. Use special characters, mix uppercase and lowercase letters, and throw in some numbers too.
  8. Tap or click the Continue button.
  9. Next, you will see a message telling you when your account will be deleted if you don’t cancel the deletion. Keep in mind that after that date, recovery will be impossible.

Recover Facebook if You Can’t Access Your Email

Let’s say that the hacker was a bit more thorough than in the previous case and that they’ve disabled your access to the email account you use to log in to Facebook. You still have a way to get your account back. First, you should check whether the password is still valid.

  1. Open a browser on your computer or launch the Facebook app on your mobile device.
  2. For the mobile app, click on your profile photo and skip to Step 4. If on a PC, continue to Step 3.
  3. Enter the last password you used. If the hacker hasn’t changed it, Facebook will allow you to cancel the deletion of your account. Skip to Step 5.
  4. For mobile, type in the last password you’ve used. If it checks out, Facebook will show you the Confirm Your Identity message. Tap Get Started. You will then see the message about when your account was slated for deletion.
  5. Tap the Cancel Deletion option on the browser or the Yes, Continue to Facebook button on the mobile app.

Recover Facebook using PC if Both Email and Password Were Changed

If the hacker was thorough and changed both the email and password, you can possibly recover your account using your phone number.

  1. Launch a web browser and go to facebook.com.
  2. Enter the last credentials that worked, then click on Log In.
  3. On the next screen, click Find your account and log in.
  4. Enter your email address in the search box. If the email search fails, enter the mobile number linked to your account instead.
  5. Check the Send code via SMS option.
  6. When you get the text, copy the code and paste it into the correct box, then click Continue.
  7. Enter a new password, then click Continue.
  8. Select Cancel Deletion.

Recover Facebook using Android/iPhone if Both Email and Password Were Changed

  1. Launch the Facebook app.
  2. Choose the Find Your Account option.
  3. Check the Confirm via SMS option, then tap on Continue.
  4. Copy the SMS code, then paste it into the provided field and tap
    Continue.
  5. Create a new password and tap Continue once more.
  6. On the Confirm Your Identity screen, tap Get Started.
  7. Choose Yes, Continue to Facebook to cancel the account deletion.

If none of the methods helped, you should report it to Facebook.

No matter what process you used to resolve your hacked Facebook/Meta account issue, ensure you create a super-strong password now and in the future. Also, consider changing the associated email and adding 2-factor authentication to make future hacks even less likely to happen.

Hacked Facebook FAQs

Can I recover my Facebook data after 30 days?

Facebook gives users the option to download and save all of their Facebook data on the website. But, if your account got deleted after the 30-day holding period, there is no way to retrieve it. While Facebook states that they can store some information, this has no personal posts, pictures, or anything related to the individual.

Essentially, if someone has hacked your account and deleted it, there is no way to recover anything after the first 30 days.

Does Facebook have a customer support team?

Unfortunately, Facebook doesn’t have a phone number or chat service that puts you in touch with a customer service representative for more help. The only option you have is to reach out to the Facebook Support Team. You won’t receive immediate feedback, but the team will do their best to help you.

Remember, you must be as detailed as possible when filling out the forms to reduce the number of interactions you have and how long it will take to resolve your issue.

30 thoughts on “My Facebook Account Was Hacked and Deleted – What Should I Do?”

Becky Jones says:
https:www.facebook.com/help is no help it’s just a vicious loop. You answer all the questions just to be looped back to start over. If your account is stolen you are out of luck unless you know someone at facebook. Hacked.com couldn’t help. Once it is taken over it is gone. Facebook.com wants you to open a new account.
Koneru Litheef Reddy says:
My account has been hacked by some one and my account is linked with only mobile number.the hacker has changed the data how can I recover my account I send e mail to Facebook but it doesn’t take any action. please ensure this problem
Imran says:
Hello Dear Sir, My account hacked on 23th April 2022. Received emails that hacker changed my phone number, email, and profile picture have all been changed. I cannot get on phone because number and email change. This facebook ID i made in 2009. Since i am using it. I live in Karachi Pakistan. Hacker hacked it from Sidney, Australia. Please reply. I will be very thankful. Refards Imran Zaib
Misty says:
They took everything my Gmail my Facebook all of it I have no way of recovering it I need help
mohammed said says:
i can’t login i see message
Sorry, something went wrong.
We’re working on getting this fixed as soon as we can.

Go Back

Facebook © 2021 · Help

Chris says:
My account was hacked.
Password changed, email changed, phone number changed.
What can I do? I’ve gone through all the facebook loops.
KE says:
Did you manage to get it sorted? If yes, would you mind sharing the steps? The same happened to me and I’m devastated
Bishal says:
Mine too
immanuel panuelos says:
my facebook account has changed my email to hotmail so it can’t be opened because I can’t get the code, please help me recover my account
Vera says:
My account gas been hacked and they’ve posted some awful child-p**n video. So FB deactivated the account. Can I prove that it wasn’t me posting that video? I’ve uploaded ID etc. Now I’m waiting for their decision. But is there any way I get in contact with some support or something.. I have the e-mails, proving that my account has been hacked. Unfortunately, I haven’t seen them in time.
Angela says:
The same exact thing happened to me on 1/14 & I still haven’t heard back from FB! Have you been able to get any support?
Billy says:
Same for me also. I emailed them like 5 times and no response. No support or anything from them. At least I’m not the only one. It happened about the same time.
Ann Simon says:
Same exact thing happened to me. Really fraustrating that I can’t talk to anyone or access my account at all to change my password.
Atlegang chelechele says:
My account was hacked by using my old phone number
Dolly says:
The hacker changed my email address and password and I did not imput my phone number in my Facebook..it happened December 18,2021 8.16am.
If I cannot get it back,then I should be able to delete it..pls my Facebook account is 11yrs pls help me
Vinay Kumar Mishra says:
Hello Sir ,

My Facebook account has been hacked by hacker. For some reason and hacker did one have also posted due to which my Facebook account is not opening nor mobile the number is getting updated and no OTP is coming on my old number, on Facebook only the post made by the hacker is opening. Plz sir recover my account 🙏

Christian Rico says:
Did u ever get help
Irving Walker says:
My account was hacked but I changed the password etc. Now when trying to get back in Facebook says it has to send an SMS for the security check. It then says it cannot send the SMS but I DO receive one. There is no way to get past this screen and if I do not get it sorted my account will be deleted in 20 days now. This is surely a bug with facebook but you cannot speak to anyone to get it fixed. Any ideas at all?
ABHISHEK says:
My account has been hacked they changed my email, phone number, and password I’ve tried everything can’t fix nothing because they changed my email they also
Qk says:
Mine too!!! They changed everything and can’t get in!!! Do you ever get it’s back?!
Brenda Perritt says:
Mine too, a few days ago.
I have had that account since 2008, it has pictures of deceased relatives, including my first children that died in 1972. I know longer have the actual photographs because my home burned 3 years ago. I want my account back, but everything I have tried has not worked I have followed all the steps that they say to do and it’s like a vicious loop, nothing
Qk says:
Mine too!!! They changed everything and can’t get in!!! Phone number and everything was changed!! Did anyone ever get theirs back? If so what did you do?!
Roni Rodriguez says:
I tried everything even sending id still can not get into account. Never asked bout undeleting anything
Traci Roberts says:
My account also seems to be gone. My husband tried to search for me and my account is completely gone. My business account is active but I can’t access it or receive messages.
Fiona says:
I have had the same thing yesterday. I’m beside myself. I can’t try again for 24 hours. Please tell me you have had some success in doing so. Could you please email me Tracey. [email protected]
Traci Roberts says:
My account was hacked last night. By the time I got the emails a few hours later, the hacker had changed the email address to one that is not mine so any codes to retrieve my account does not come to me. Even though every I have read says that I can choose to have the code sent to my phone, I have not been offered anything other than logging in with my old password or having the code sent to the hacker’s email address.

I’ve tried to verify my identity, but my Facebook user name is my middle name, maiden name and married name, so it doesn’t match my driver’s license or passport.

Justin Sane says:
Same here
Yessika Pazmino says:
My account washacked. I am able to change my password but once I do that I can not get the confirmation code email. My phone number must have been deleted because there is no option to add phone number. I just don’t get it: if I am getting the change password code email why am I not getting the confirmation code email?
Annonomous says:
Following. I am in the same position
Jeremy says:
Account was hacked and page is gone. Email and phone number is not linked to account anymore. How do I get this back, everything I have clicked on Facebook help has not been helpful.
Steve Larner says:
Christal Miller says:
My account is gone. They put a fake email and changed my passwords. Nothing works. Help!!
Elizabeth says:
What if they changed email, password, phone and set up 2-factor identification, to be sent to their phone number? I have been unable to find any solution at all.
Steve Larner says:
Gaurav Patwal says:
Check your original email id inbox. Facebook sends you a email when someone changes it. Follow the link to secure account
Khin Yadanar Htun says:
My old Facebook account name was “Khin Yadanar Htun “ and I signed up with [email protected].
For some reason, I deactivated my old account but I accidently joined [email protected] to my new account. Now I can’t sign in to my original account, ‘Khin Yadanar Htun’.
I just want back my original account because it is with my real profile, my real ID and a lot of memories in it.
Help me
Tetiana says:
My Facebook is broken by connecting my phone number, the password is not included in the e-mail. it is also broken. how to update the facebook page?
Kristie saltzman says:
I have been hacked please contact me 337 967 1355
Steve Larner says:
This is a general tech help site so we cannot contact you directly.
Racheal says:
My account was hacked, they changed my password and phone number, turned on 2 factor authentication and apparently my page was disabled as well.
Steve Larner says:
Lindsay says:
Racheal – have you been able to resolve your issue? The same thing happened to me on the same day as you and I have not had any luck restoring it yet. I have sent my ID to FB many times, and I get an email with a link to go restore my account but then when I log in to my account with that link, I can’t get the 6 digit code it keeps claiming to email me. I’ve checked spam accounts multiple times, and there’s no email with a 6 digit code from them! It’s maddening!
Carrie says:
My FB has been hacked and it requires a 2 code authentication but I never set that up for my account and the message says I have never logged in from this device. This is the only device I have!
Katie says:
My Facebook account email and password was changed. They also seem to have set up a two factor authentication via an app, because every time I try to change my password to get logged in, it asks me use the code from an app. Anyone experience this?
Joan says:
I have had my account hacked. This person changed the email address associated with the account as well as the password and the mobile number. I can’t get into anything. Help
Steve Larner says:
CJ says:
I submitted every piece of ID I have and they denied my access still! This is BS. The recovery attempt I made after I created a new account lead to them hacking that one too!!!! I think it is someone in their security
Steve Larner says:
Perhaps someone has access to your PC.
Debbie says:
My account was hacked July 4th in the middle of the night. I received 2 emails stating password was changed and another stating it was accessed from a different computer in another state. The phone number, email, and profile picture have all been changed. I cannot even “verify my identity” because it will not accept my phone number or email. Any suggestions?? So frustrating! I cannot believe FB does not have a method of actually speaking with someone for assistance.
Steve Larner says:
Go to this email and send them the details: [email protected]
Jessica Scott says:
I can’t report my account was hacked and deleted (at the link in this article) bc there is an automatic default email that they say they will send the security code to but it is NOT MY email address and there is no option to change it.
Tyler Reagan says:
My email, password, and phone number were changed. I got all the emails this morning while I was still sleeping so I couldn’t fight anything at the time. What can we do without the phone number?
Steve Larner says:
If you don’t have access to your email or phone number, you can try the following:
https://www.facebook.com/help/132243923516844/?ref=u2u

You can also learn how to recover an account that you no longer have access to by visiting:
https://www.facebook.com/help/231208473756221/?ref=u2u

Bryan says:
My daughters account was hacked. 14 years of information is not accessible. The hackers created a new page (blank) for her using her email and telephone number. Now facebook doesn’t recognize that she has a hacked account. What can we do?

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