My Facebook Account Was Hacked and Deleted – What Should I Do?

Having a hacked Facebook account is highly frustrating, and it can lead to misunderstandings. However, some hackers go further and delete the account altogether. If this happened more than 30 days ago, your only option is to create a new account.

However, if the deletion happened less than a month ago, you might still have a chance to save your account. Let’s see what you need to do.

Protect Your Facebook Account from Deletion by a Hacker

Before we dive into fixing the problem, let’s first explore actions you can take before the hacker ever gets the chance to delete your account.

If you aren’t sure whether your Facebook account is compromised, you should verify whether or not someone is using your Facebook account. Catching the problem at the onset is the best-case scenario for recovering your account.

As a Facebook user, you should keep your contact information up-to-date, including your email and phone number. Facebook will send you alerts for new logins and changes to your login information. If someone has taken over your account, the first place you’ll want to go is to your email account. Search for communications from Facebook.

If you’ve received an email from Facebook alerting you of changes, open the email and click on the Secure your account link. This process sends you to a help page that assists you in recovering your account.

Assuming you didn’t catch this email in time, that’s ok. There are still other options to help you recover your Facebook account after deletion, even if the hacker changed your login credentials.

How to Recover a Hacked and Deleted Account

The good thing about account deletion is that Facebook doesn’t delete it right away. Instead, it keeps the account “alive” but makes it invisible to your friends for 30 days. Here’s how to go about recovering a hacked and deleted account.

Recover Facebook if Password and Email Were Not Changed

There is a slight chance the hacker forgot to change your login data before they deleted the account. If that’s the case, here’s what to do to reactivate and regain access to your account.

  1. Open the browser on your computer and go to If you’re on a smartphone or tablet, launch the Facebook app.
  2. Next, enter your email and password. If you used to log in with your phone number, type in your phone number instead.
  3. Click or tap the Log In button.

If you’ve succeeded, you should see all your contacts, photos, posts, and so on, assuming the hacker didn’t delete them.

Recover Facebook if Password was Changed

The most common scenario, especially with inexperienced hackers, is that they’ll only change the password. While you can’t reactivate your account with the old password, you can still get your account back. Here’s how to do it.

  1. Open a browser on your computer and navigate to If you’re on a smartphone or tablet, launch the Facebook app.
  2. Enter your old login credentials and click/tap Log In.
  3. Facebook will then show you a screen saying you have entered an incorrect Password.
  4. Click or tap the Forgot Password option.
  5. Check the email account you have associated with Facebook. Choose Send code via email, then hit Continue.
  6. You will receive an email with a six-digit code. Type the provided Security Code into the field provided, then click or tap on Continue.
  7. You will then be prompted to provide a new password for your account. Type in the new password. Make sure it is a strong one. Use special characters, mix uppercase and lowercase letters, and throw in some numbers too.
  8. Tap or click the Continue button.
  9. Next, you will see a message telling you when your account will be deleted if you don’t cancel the deletion. Keep in mind that after that date, recovery will be impossible.

Recover Facebook if You Can’t Access Your Email

Let’s say that the hacker was a bit more thorough than in the previous case and that they’ve disabled your access to the email account you use to log in to Facebook. You still have a way to get your account back. First, you should check whether the password is still valid.

  1. Open a browser on your computer or launch the Facebook app on your mobile device.
  2. For the mobile app, click on your profile photo and skip to Step 4. If on a PC, continue to Step 3.
  3. Enter the last password you used. If the hacker hasn’t changed it, Facebook will allow you to cancel the deletion of your account. Skip to Step 5.
  4. For mobile, type in the last password you’ve used. If it checks out, Facebook will show you the Confirm Your Identity message. Tap Get Started. You will then see the message about when your account was slated for deletion.
  5. Tap the Cancel Deletion option on the browser or the Yes, Continue to Facebook button on the mobile app.

Recover Facebook using a PC if Both Email and Password Were Changed

If the hacker was thorough and changed both the email and password, you can possibly recover your account using your phone number.

  1. Launch a web browser and go to
  2. Enter the last credentials that worked, then click on Log In.
  3. On the next screen, click Find your account and log in.
  4. Enter your email address in the search box. If the email search fails, enter the mobile number linked to your account instead.
  5. Check the Send code via SMS option.
  6. When you get the text, copy the code and paste it into the correct box, then click Continue.
  7. Enter a new password, then click Continue.
  8. Select Cancel Deletion.

Recover Facebook using Android/iPhone if Both Email and Password Were Changed

  1. Launch the Facebook app.
  2. Choose the Find Your Account option.
  3. Check the Confirm via SMS option, then tap on Continue.
  4. Copy the SMS code, then paste it into the provided field and tap
  5. Create a new password and tap Continue once more.
  6. On the Confirm Your Identity screen, tap Get Started.
  7. Choose Yes, Continue to Facebook to cancel the account deletion.

If none of the methods helped, you should report it to Facebook.

No matter what process you used to resolve your hacked Facebook/Meta account issue, ensure you create a super-strong password now and in the future. Also, consider changing the associated email and adding 2-factor authentication to make future hacks even less likely to happen.

Hacked Facebook FAQs

Can I recover my Facebook data after 30 days?

Facebook gives users the option to download and save all of their Facebook data on the website. But, if your account got deleted after the 30-day holding period, there is no way to retrieve it. While Facebook states that they can store some information, this has no personal posts, pictures, or anything related to the individual.

Essentially, if someone has hacked your account and deleted it, there is no way to recover anything after the first 30 days.

Does Facebook have a customer support team?

Unfortunately, Facebook doesn’t have a phone number or chat service that puts you in touch with a customer service representative for more help. The only option you have is to reach out to the Facebook Support Team. You won’t receive immediate feedback, but the team will do their best to help you.

Remember, you must be as detailed as possible when filling out the forms to reduce the number of interactions you have and how long it will take to resolve your issue.

30 thoughts on “My Facebook Account Was Hacked and Deleted – What Should I Do?”

James Ehlers says:
Same thing. Hacker deleted email and phone number and reset to their own. FB says I no longer have an account. But someone has all my information. Even stole credit card numbers. How can they not deal with this?
Charles says:
Almost the same story as others, Received email alerting to a password change. FB ask for my Birthday of which I had the original digital copy of all my data when I opened my FB account, FB refused my Birth date and after several attempts locked my account. No great lose, at one time I used it to share hikes, I had backup copies of all my post, mostly pixs and videos of hikes, but I had previously deleted all friends and had the security set to only allow friends so essentially the account was locked to all users but me, so I thought. How could anyone generate a 21 digit user ID (an email address that I just used for FB and a 12 digit strong password to bust my FB account? I do not believe that was possible, what I do believe is the hacker got my userid and password from hacking FB and stole the login data of me and many others, that is how the hackers get in. Weak Security protocols used by FB to prevent data loose failed the user.
Nobuhle says:
My account got hacked, they change email, cell number, password. I can’t recover it, I did everything to recover it however, the person kept changing. My friends have reported however no reply from Facebook team. They contacting my Facebook friends.
Akshay says:
My account got hacked, all the information like mail id, number and password is changed how do i recover
Gab says:
I did recovered mine. I didn’t used the processes of the blog step by step, but rather used FB internal process. I did send my ID even 4 times. Hacker posted some ISIS pictures and some flags… So they blocked my account.

So, I did present a complain with the emails that arrived to my inbox… One for the hack and one for the content.

At some point of watching the “fixed point” on app and web (a page to wait, and see if a change happened) they allow me to reenter data and recover the account. Now it’s secured.

There’s chance, but you have to wait, be patience and act fast.

Jasmine Crichton says:
My Facebook account was hacked all my info was changed for my recovery process. Now I believe my facebook was deleted because I cant find it at all on other accounts. I have sent my ID photo but it keeps saying it was denied and Idk what else I can do plz help!!
Ma. Virna de Roma says:
Hello… My old fb account was hacked last December 11, 2022… It will be scheduled for deletion on January 20, 2023.. But until now, he’s using my account to ask money for my friends.. Please help me…
Tracy Quinn says:
My account was hacked, my email and password have been changed. They added their phone number to my account. I got the Email asking if I had changed it I tapped on this wasn’t me and that didn’t work at all. Now they have deleted my account and no where am I getting anything with a date of when my account will be deleted. This happened on February 21, 2023. I have contacted via email customer support team and I’ve heard nothing back. I don’t know what else to do. I have had this same account since Facebook started. Please PLEASE help me! I have done everything Facebook has told me to do and nothing has worked! Facebook is not contacting me back and its been 6 days. I need someone to please help me before its to late!
Jeanette says:
I’ve had exactly the same happen. Everything Facebook tells me to do doesn’t work. I’m so upset at losing all my photos etc
hannah says:
was anyone able to recover their hacked facebook account? or has anyone tried using one of the hacking services?
oye says:
My wife Facebook account was hacked, email, password and phone number were changed. I was able to change everything back. But unfortunately, for us to login we could not. The hacker has activated 2fac authentication. Facebook was asking us to enter code from authentication app. The requested for My wife ID card, each time we present the ID card, they reply that they could not accept the ID card because it’s blurry. Pleas anyone with solution to this?
Trina says:
This happened to me too.
David says:
HI there was seeing if anyone could help. I also got hacked. They changed my login email, and password. I can’t even login to change the email. And I can’t have facebook send a cod to either email or phone number because I can’t login. If anyone can help be appreciated.
hannah says:
were you able to get your account back? Same thing happened me and all the recovery processes didnt work. They even erased my devices so that FB can;t recognize them.
I was hoping someone could share a successs story and help us recover ours! Has anyone ever tried paying a hacker on Twitter or Instagram ? I see alot of posts for Facebook recovery on there, but not sure if its a scam
Natalie Randle says:
My account has been hacked and Facebook have deactivated my account for breaching community standards. There’s no way I can get into my account. Even though I appealed it, they rejected it because the profile picture had been changed. Its linked to my business account aswell. How do I get hold of them please?
mas says:
Hi! My facebook is been hacked. I have tried the method. But the send code link email is not based on my email address. i can’t reset password. This is frustrating. Anyone knows how can i change back to my email address
Steve Larner says:
You can’t change back to the correct email since the Facebook send code link does not go to your email address.
Frankie says:
Thank you, Steve, for your replies and links! When I click on the links, it goes to that page for 2 seconds then the page stating that I have multiple restrictions on my account takes over. I can’t get past that page ever.
I have been locked out of my FB acct since Nov 1st. Someone has hacked my account and I cannot even get in to FB at all now. I gave my ID, reset password several times, sent FB security several emails with snapshots.
I am still receiving email notifications from FB for birthdays and friend’s postings.I cannot open them.
I am receiving emails from FB Meta Advertising that my ads are not being paid so they are disabled. I don’t place ads on FB.
I reported a fake page a few days before this happened.
A friend said my background picture on my page was changed to a foriegn language and my profile picture was changed to 3 men in foriegn garb. Now my page is totally gone and no one can find me at all.
Please help me!!
Thank you,
Frankie Notoro Johnson
Steve Larner says:
Sorry for your messy situation. Unfortunately, the hack went too far, and I don’t think you’ll get your account back, no matter how hard you try.
Frankie says:
Thank you, Steve, for your replies and links! When I click on the links, it goes to that page for 2 seconds then the page stating that I have multiple restrictions on my account takes over. I can’t get past that page ever.
Adejumo adetunji says:
My account was hacked and every data on it changed, my email, password and phone number was changed.
Mitch Varner says:
My Facebook was hacked Sunday. They changed my password, email and phone number. They messaged my friends asking for money and deleted my account completely the next day. I created a new one but would really like to gain access to my old one because of photos and friends.
Steve Larner says:
There’s nothing you can do to get that old Facebook account back.
Gary Germanton says:
My Facebook was hacked Sunday night 12/04/2022 .They changed my email address, my phone number, and started asking my friends for money. Facebook sent me a message that my email, password, and phone number was changed. I clicked on the it’s not me button, but it didn’t help. I even sent Facebook at least 5 different times a copy of my driver’s license and each time they said it was not good enough. I just lost over a decade worth of pictures of my kids growing up. I am devastated. Please help me.
Steve Larner says:
Unfortunately, it is in Facebook’s hands, and obviously, they decided not to care or were very skeptical.
Jessica Lynn Hall says:
Hi, this afternoon my Facebook account got hacked, they got into my account stolen my password and email to my Facebook. This page has everything on it. Can someone please help me
Mandla Hlahla says:
My facebook account has been hacked & deleted help me to recover it
Engineer Kangogo says:
Hello my account was hacked late September, 2022. The email and phone number were changed, kindly help.
MaLaura says:
Facebook support is a joke! Hackers gain control no matter what you do, and then I’m the one who loses everything. I will not be opening a new account I get to kiss videos of my kids and the one I managed to gain of my brother, who passes three years ago that is one video I will never get back .
Maren says:
My account was hacked November 8, 2022, and I didn’t even get the 30 days Facebook said I had to contest it – Due to Covid-19. It was disabled with no option for review. I had private albums on there with pictures of my son who has past away… I’ve hired an attorney because they did not even let me contest or explain it was hacked… I just got a too bad we cant review it due to Covid-19 – 10 hours after it was hacked.
Maren says:
If anything comes of it, I will let you know
Helen Arubi says:
My account has been hacked,my password has been changed,my email has been changed and my phone number has been changed
But my picture and name on Facebook was not changed but I can’t login again into my account
Please help me get my account back
Pamela says:
I got hacked in the beginning of February. I couldn’t change my password because the hacker kept logging me out. I managed to deactivate my account, and the hacker reactivated it. There is no customer service, so I can’t talk to anyone to resolve my issue. I have no recourse whatsoever. I did manage to save most of my pictures to my Google account, so at least I have those. I feel so violated and alone because I can’t get help with this problem.
Dipu Monfol Dipu Mondol says:
Your account was hacked and deleted
Umar Jajere says:
Hello my Facebook account name Umar Jajere had been hack today 12 September 2022 and all my credentials had been changed. Help me retrieve it please
Laertis says:
I had the same issue. I was a user since 2008. My Facebook account was hacked on July. The only thing they let me do was to send a review. Each time I tried to enter my account I was getting the same message “review requested. If we find that your post or comments haven’t follow our community standards, your account will remain disabled.” After 30 days dispite the fact I changed my login details they deleted my account.
Becky Jones says: is no help it’s just a vicious loop. You answer all the questions just to be looped back to start over. If your account is stolen you are out of luck unless you know someone at facebook. couldn’t help. Once it is taken over it is gone. wants you to open a new account.
Bonnie Clark Scronce says:
Same thing has happened to me. The hacker is messaging people trying to get money from them in my name.
Awab ul haq says:
My account was hacked this month, I have got my email address back in my account, got password changed, identity proven but the hacker has added 6 digit 3rd party code generator.
How can I bypass that please help
Jumoke says:
I am having same issues. Were you able to recover your account back?
Lorenzo says:
Refreshing to know that I was not the only victim of the vicious child [email protected] bs! How are they not finding these people and how does Facebook not have a way to prove it was hacking and not something that I maliciously posted! I am a public figure and have a pretty amazing following, now its seems as if I am going to have to start all over! Plus, I will loose all of my precious memories, pictures, videos, to include those of now deceased family members! Someone please tell me that there is something that can be done about this! Also I recommend if you did not, everyone who was a victim of this file a police report. I filed one immediately following. Child p$!n is a felony offense, a very serious offense. Do your self a favor now and make sure that there is no way in hell that you were the source! If anyone has any advice or guidance please reply to this.
Bhaswati Nath says:
I think my FB account is hacked because i am unable to found my account, also forget the email id & password. So what can i do for recovered my account.
Pls help me for recovery and request you to kindly shared the link in mail id.
Koneru Litheef Reddy says:
My account has been hacked by some one and my account is linked with only mobile number.the hacker has changed the data how can I recover my account I send e mail to Facebook but it doesn’t take any action. please ensure this problem
Teresa Nowell says:
My Facebook account was hacked last week and I went to Facebook. Com whatever filled out the forms and instead of helping me regain control of my account that I had for 22 years they helped the hacker by disabling my account completely. I then had to create a whole new account.
Imran says:
Hello Dear Sir, My account hacked on 23th April 2022. Received emails that hacker changed my phone number, email, and profile picture have all been changed. I cannot get on phone because number and email change. This facebook ID i made in 2009. Since i am using it. I live in Karachi Pakistan. Hacker hacked it from Sidney, Australia. Please reply. I will be very thankful. Refards Imran Zaib

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