How To Fix a Firestick Remote That’s Not Working
There are few things more annoying during entertainment time than your remote failing to follow commands. However, these issues happen more often than you think, and the Firestick TV remote is no exception. If your Firestick remote failed on you, you’ve come to the right place.
In this article, we’ll share common reasons why your Firestick remote may not work. We’ll provide solutions for each issue separately. Whether it’s your battery, an update glitch, volume issues, or anything else – we’ve got you covered.
Firestick Remote Not Working at All
Firestick remotes can stop working for a variety of reasons. Whether you just purchased a new one or have been using one for a while, there’s no guarantee they will always work perfectly. Fortunately, there are often easy fixes for most issues.
Below are some of the most common problems, along with instructions on how to fix them:
Batteries that are improperly inserted or low on power can cause issues with Firestick remotes.
Here’s how to check whether batteries are causing your Firestick remote problem:
- Remove the batteries from the remote.
- Analyze the way they were installed. Make sure to follow the diagram inside the battery compartment to install the batteries in the right direction.
- Install new batteries. It’s best to add brand new ones. If the rechargeable ones don’t work, try alkaline batteries.
- If the remote still doesn’t work, the issue is likely somewhere else.
Remotes that are unpaired from the TV won’t be able to give a signal and may appear to be broken. Re-pairing the Firestick to your TV often solves the problem:
- Turn the Firestick on.
- Boot up the Fire TV.
- Hold the remote near the Firestick.
- Hold the “Home” button on the remote for 10 seconds.
- Release the button and check if the remote works.
- Repeat the action a few times.
If pairing didn’t work, maybe your remote needs resetting. There are different resetting commands for each Fire TV remote generation, and you can find yours on this link.
Firestick remotes run on Bluetooth. Their theoretical range is about 30 feet, but the actual range is much lower. If you have a large living room or are trying to use your remote from another room, it may not work.
To check whether the distance is the problem, move the remote closer to the Firestick and make sure there are no obstructions in between. If the remote only works when you’re very close to the TV, consider using the Firestick extension dongle to reposition the device.
Have you replaced your old Firestick remote with a new one recently? If the new addition isn’t compatible with your TV, it may cause issues.
If you realize your remote isn’t compatible with your device, you can use your smartphone as a remote until you get a new one. You can get the app for Android and iPhone. Just follow the steps below to use your smartphone as a remote:
- Download the app on your smartphone.
- Turn the TV on.
- Log into your Amazon Fire TV account on your smartphone app.
- Select your Fire TV device from the app.
- Copy the code that shows on the TV into the app.
External damage and internal faults can cause your remote to stop working. Whether there was some water damage or failed components, the remote can sometimes become useless.
Firestick Remote Not Working – No Light
If your Firestick remote shows no light, try unplugging the Fire TV stick from the back of your device and wait 20 seconds. Plug it back in to see if the issue is solved.
If this didn’t help, maybe your Firestick remote isn’t paired to the TV. You can do so by following the steps below:
- Power up your Fire TV Stick.
- Get the remote close to the TV and press the Back and Home buttons for 10 seconds. You have now unpaired the Firestick.
- Press the Home button for 10 seconds to repair it.
- Repeat the process a few times.
If this doesn’t help, make sure you’re close enough to the TV. The Firestick remote is a Bluetooth device, meaning it can only work at a certain distance from the device.
Also, check if the batteries are installed correctly. Maybe they’re running low on charge or need to be replaced.
Firestick Remote Not Working With Volume
Many Firestick TV users experience volume problems with their remotes. The issue may occur for several reasons. The most common way to fix the problem is to pair your Firestick remote through the Equipment Control.
Manage Equipment Control
- Switch on the TV and navigate to “Settings,” then “Equipment Control.”
- Go to “Manage equipment,” then “TV.”
- Navigate to “Change TV” and click on “Change TV” again.
- Press “Continue.”
- Select the type of TV you have from the list.
- Press the power button on your Fire TV remote to turn the TV off.
- Wait for 10 seconds and press the power button again to turn it back on.
Check the Batteries
If this method didn’t help, you might want to check your batteries. Make sure the batteries are correctly input and that they’re fully charged.
As Firestick remotes use Bluetooth, the connection can get erratic if the batteries are low. Firestick and TV remotes are more power-hungry compared to other remotes. Using the remote a lot means the battery will go through a lot of power much faster than expected.
You can try the following method to rule out batteries as the issue:
- Remove the batteries from the remote.
- Pay attention to how they were installed. Were they inserted backward? Reinstall them and make sure to follow the battery compartment instructions.
- If the rechargeable batteries don’t work, try alkaline.
- If you still encounter issues with the volume button, continue to the following method.
Pair Your Fire Stick Remote
Typically, Firestick or Fire TV devices come with already pared remotes. However, this is not always the case. You can re-pair the remote by following the steps below:
- Turn on your Firestick.
- Boot the Fire TV.
- Hold the remote near the Firestick.
- Press and hold Home on the Fire TV remote.
- Hold it for 10 seconds.
- Release the button and check if it works.
- If it doesn’t, repeat the action. It may take several times for the process to work.
Firestick Remote Not Working After Update
If your Firestick stopped working after you updated your device, try the following five methods. If the first one doesn’t work, skip to the following ones until the issue is fixed:
- Hold the Home button on the remote for 10 seconds. This should pair the remote to the TV in case it got unpaired.
- Unplug your device from the outlet and try the remote again.
- Turn the TV off and reset the remote by following the instructions here.
- Make sure there are no obstructions between the remote and the TV.
- Replace your batteries and make sure they’re installed correctly.
If your remote was damaged, the new update might not support working with it anymore. If none of the steps above help, you may want to consider replacing the remote.
Firestick Remote Not Working After Reset
If your Firestick remote stops working after reset, you can try the following methods:
- Restart the Firestick TV. When you get redirected to the remote pairing screen, unplug the TV from the outlet. Re-plug and pair the remote by pressing the Home button for 10 seconds.
- Change your batteries. Maybe the batteries are running low and changing them could solve the problem. Just make sure to install them properly. Also, it’s best to get a brand-new set of batteries if you think the old ones may be damaged. As you change the batteries, make sure to clean the battery compartment of dirt.
- Try another remote. If resetting and removing the batteries didn’t help, try connecting another remote to your Firestick TV. You can borrow one from a friend or purchase it online. Alternatively, you can use the Fire TV app for iPhone or Android and use it as a remote.
Fixing Your Firestick Remote
Not being able to use your Firestick remote is never a pleasant experience. However, there are solutions to everything, and the remote is no exception. The most common solutions include resetting and re-pairing the remote or inserting new batteries. However, if none of the suggestions from this article work, you may want to contact Amazon’s customer service or replace your remote.
Which methods from the article did you try? Did they work? Should you have any questions related to the topic, drop us a comment below.