How TO Fix Gmail Not Receiving Emails
Gmail is reliable and free to use, contributing to its widespread adoption by many internet users. However, there are times when people don’t get their email messages, leading to panic or confusion. There’s no need to worry because the email client might be the culprit.
Below are some common reasons why some Gmail users don’t receive emails, or more accurately, where they end up in your inbox. Sometimes it’s Gmail’s problem, but there are circumstances where other factors are to blame. Read on for all the details.
Why is Gmail Not Receiving Emails?
Most of the time, you actually did receive the email you were waiting for, but the email client likely placed it somewhere else. Gmail may divide emails into categories such as Updates and Forums, and you’ll have to click on them to find specific emails. You can also check the Social and Promotions categories. Gmail may have sent your message there.
However, there are other reasons why you didn’t get something.
Sent to the Spam Folder
Gmail has several security features in place to protect users from spam, scam mail, and more. However, there are times when it accidentally sends legitimate emails to the Spam folder. This location is where suspicious messages end up, but they’re not deleted yet.
Emails in the Spam folder will stay there for 30 days, and you need to mark them as safe to access their contents. Wait too long, and you might not know Gmail has already deleted them. Checking your Spam folder often is an excellent way to spot missing emails. Here’s how:
- Open Gmail on your browser.
- Look to your left and scroll down until you see the Spam option.
- Click on it.
- Check if a crucial email is in there.
- Click to open it.
- Select “Report Not Spam.”
- Move it to your inbox.
Some newsletter services or entities will ask that you safelist their email addresses so this phenomenon doesn’t happen. You can also set up filters to allow messages from a specific sender to arrive properly.
No More Storage Space
Google accounts all enjoy 15GB of free storage, but if you frequently receive large files or save lots of data on Google Drive, this storage space gets occupied rapidly. The only way to let new emails arrive is to upgrade your Google account or delete files from Gmail, Google Drive, or Google Photos.
On Gmail, you can delete messages this way:
- Open any email.
- Click on the triple dots on the right.
- Select “Delete This Message.”
On Drive, follow these steps:
- Head to Google Drive.
- Select a file.
- Click on the trash can icon.
- Repeat for any files until you’re satisfied.
Google Photos users can try these steps:
- Open Google Photos.
- Select any photo or video.
- Click on the trash icon.
- Pick “Move to trash.”
Of course, you’re free to upgrade your storage if deleting files and emails isn’t an option. However, you should only do so if you’re willing to pay for the space. Otherwise, consider freeing up some storage space.
Check Your Gmail App
Mobile users can freely swap between Gmail accounts for Android or iOS. However, they might accidentally stick to an account and wonder why something isn’t arriving. Fixing this only takes a few minutes. Follow these steps to do it:
- Open the Gmail app on your mobile device.
- Tap on your profile picture or initials.
- Check if the accounts on this device are correct.
- If not, add the account you want.
Log in to the desired Gmail account on the mobile device to ensure you receive emails. It’s natural to blunder in these areas as we multitask throughout the day. The good news is switching accounts takes no time at all.
If you switched and didn’t notice any new emails, they might be sent to the Spam folder or a different category. Look in these places to see if the missing emails are there.
A Problematic Internet Connection
Some people forget to connect their devices to the internet, but if you are able to read this article, you may have a different issue. Nevertheless, it’s still prudent to reset your internet connection. You can easily turn the internet connectivity off and on again on your smartphone and computer.
Reset your router if the internet connection is sporadic. Depending on your router model, you’ll need to wait for about 15 minutes, but after that, your internet access should be restored.
Check your inbox for the emails in case resetting your connection or router resolved the problem. It just might do the trick.
Gmail Not Receiving Emails From One Sender
Occasionally, Gmail’s spam filters kick into overdrive. They will send messages from some addresses to the Spam folder even though you clearly trust them. In this case, you’ll have to safelist the address and prevent this from happening again. Follow these steps to safelist an address:
- Open Gmail.
- Go to the Settings menu by clicking on the Gear icon.
- Select “Filters And Blocked Addresses.”
- Pick “Create A New Filter.”
- Type or paste the email address to allow in the “From” field.
- Select “Create Filter.”
- In the next section, check “Never Send It To Spam.”
- Click on “Create Filter.”
Now that your filters will let the sender’s emails pass, you can ask them to send you something else. A new message should arrive momentarily.
There’s also another way to safelist senders. You can do so via an opened email. Here’s how:
- Open an email.
- Click on the triple dots.
- Select “Filter Messages Like These.”
- Enter the email address in the “From” field.
- Click on “Create Filter.”
- Check “Never Send It To Spam.”
- Select “Create Filter.”
Both methods work identically, and you can choose the one you prefer the most.
Gmail Not Receiving Emails From Outlook
While not standard, Gmail’s IMAP or POP settings are utilized by some workers. This lets you receive Outlook emails in Gmail. However, the functionality may halt due to errors. Here’s how you can fix the issue:
- Open Gmail in your browser.
- Click on the gear icon.
- Look for “Forwarding And POP/IMAP.”
- Enable POP or IMAP, depending on how you set it up.
Gmail may also malfunction due to server issues, which only Google’s technicians can solve. The only course of action for this issue is to wait.
Opening Gmail in a different browser sometimes results in the problem going away. However, you may have to contact customer service if nothing works.
You’ve Got New Mail
Gmail is usually a reliable service, as it powers most of the internet’s population in various ways. However, incorrect settings or server issues may force some people into missing crucial messages. Fortunately, there are ways to combat the problem that doesn’t take a lot of time.
Which of these methods were able to help you get the emails you were waiting for? What other tricks are there that we didn’t cover? Let us know in the comments section below.