How to Cancel Sirius XM
If you love listening to the radio while driving, SiriusXM likely seemed like a great option for you. And indeed, the broadcasting company provides more than 150 stations with a wide variety of content, including music, news, and sports.
A very enticing aspect of this service is that it offers a free trial. However, you’ll need to opt for a subscription plan once that period is over. Whether you’ve taken the free trial or now have a new car with the trial included, you might want to cancel SiriusXM before the monthly billing begins.
Luckily, there are several methods to cancel SiriusXM, either by phone or online. In this article, we’ll show you how to do just that.
How to Cancel SiriusXM
As you may have guessed, there are several ways to cancel SiriusXM. You can call, go online, or cancel through the third-party service you used to sign up. The way you choose to cancel your service depends heavily on how you signed up. In the following sections, we’ll explain how to cancel your SiriusXM subscription using each method.
Cancel SiriusXM by Phone
SiriusXM still offers users the option to call into a customer service line for help with billing issues, technical support, and cancellations. If you prefer to talk to someone, you can simply call their customer service line at 866-635-5027.
You can get support during these times:
- Mon – Fri: 8 am – 8 pm ET
- Sat – Sun: Closed
Before calling you want to ensure that you have your account number or RadioID handy. The customer service expert will use this number to find your account and assist with cancellation.
Cancel SiriusXM Online
If you prefer to cancel SiriusXM using a web browser you can as long as you have an online account. Of course, if you want a better deal, it’s ideal to call SiriusXM’s customer support team (shown above). But, if you’re looking to save some time, you can log in and cancel online.
Here are the online customer service hours:
- Monday – Friday: 8am – 11pm EST
- Saturday – Sunday: 8am – 8pm EST
Here’s how to cancel your SiriusXM subscriptions online.
- Visit the SiriusXM website and sign in to your online account.
- Tap on your Profile icon in the upper right corner.
- Click Manage My Account.
- Scroll down the Account screen and click on the dropdown box that says I want to.
- Select the option to Cancel my Subscription.
Follow the prompts to cancel your service.
Cancel SiriusXM – iOS
If you signed up for SiriusXM using iTunes, you can easily cancel the service from your iPhone’s settings. Here’s how:
- Open the Settings on your iPhone and tap on your name at the top on your name at the top.
- Tap on Subscriptions.
- On this page you will see your SiriusXM Subscription. Tap it. Then, tap Cancel Subscription at the bottom of the page.
When you’ve successfully cancelled your subscription, an expiration date will appear.
Note: If you do not see the SiriusXM subscriptions it’s either because you didn’t use iTunes to sign up for SiriusXM or you’re logged into the wrong iTunes account.
Cancel SiriusXM – Android
If you’re an Android user you can use the Google Play Store to purchase a SiriusXM subscription. This also means you can use the Google Play Store to cancel the subscription. Here’s how:
- Open the Google Play Store on your Android device and tap on your Profile icon in the upper right corner.
- Click Payments & subscriptions.
- On this page you will see your SiriusXM subscription. Tap it and then tap Cancel Subscription and follow the prompts.
As mentioned above, if you don’t see your SiriusXM subscription, it’s either because you didn’t sign up for the service using the Google Play Store or you’re using the wrong Gmail account.
Cancel SiriusXM – Roku
If you signed up for SiriusXM on Roku, you can cancel it on Roku too. Here’s how:
- Visit the Roku website and sign in.
- Scroll down the page and click on Manage your subscriptions.
- Select your SiriusXM subscription and click Cancel Subscription. Then, input a reason and proceed to cancelling the subscription.
Keep in mind you can also manage and change your subscription too.
Frequently Asked Questions
Here are the answers to mroe of your questions about your SiriusXM subscription.
Where do I find my account number or RadioID?
If you’re calling, chatting with a representative, or creating a new online profile, you will need your SiriusXM account number or RadioID. Fortunately, these numbers aren’t too hard to find.
Most car stereos will show display your RadioID (ESN or RID) when you tune to channel 0. However, some models may be different. If you don’t see your RadioID, SiriusXM has a list of instructions for each vehicle here.
If you have your online account set up, log in and click on the My Account option. Scroll down for your account number and RadioID.
When should I cancel my subscription?
The best time to cancel your SiriusXM subscription is at least 24 hours before the renewal date. The reason for this is because the subscription may renew charge your account.
Does SiriusXM give prorated refunds?
According the Sirius Customer Agreement, if you cancel at any point between renewal dates the company will give you a prorated refund minus any fees. This means that you won’t get an entire subscription refund, but rather the a refund for the remainder of the subscription that you haven’t used.
Canceling Your SiriusXM Trial or Subscription
Even though the service might seem great initially, you might wish to cancel SiriusXM for various reasons. Now that you’ve learned about different methods to do just that, you can feel free to decide whether to keep or cancel the service.
Did you manage to cancel your SiriusXM trial or subscription? Which service did you use? Let us know in the comments section below.