How to Change Shipping Address in the Wish App

If you realized that your shipping address on Wish is incorrect and you want to change it, don’t worry. You can change your shipping address on Wish any time you want – even after you have placed an order. It takes a couple of quick steps, and you’re good to go.

In this guide, we will show you how to change your shipping address on Wish across all devices. Also, we will answer some common questions you might have about this platform’s shipping policy and options.

How to Change the Shipping Address on Wish?

Wish is an online shopping platform that offers millions of products you can purchase from the comfort of your own home. After you find something you like and place an order, you will be asked to fill in your billing information and your shipping address.

When you order a product, it takes Wish an average amount of seven days to process and ship your order. You will receive a notification email once your order has been processed and shipped. Once your order has been placed, your package will arrive after a period of time, depending on your location (it usually takes from one to four weeks).

Wish usually sets an estimated delivery date for your purchased item, all the while allowing you to track your order.  If it takes longer than 30 days for your order to arrive, you have the option to get a refund.

However, if you entered the wrong shipping address, or if you had moved in the meantime, there is a way to change your shipping address on Wish. In fact, you can do it on different devices. We will walk you through the process for each device.

How to Change the Shipping Address on the Wish iPhone App?

The process of changing your shipping address on Wish on your iPhone is fairly easy. Follow the steps below to find out how:

1. Open the Wish app on your phone.
   
2. Tap the three horizontal lines in the bottom-right corner of your screen.
   
3. Scroll down the menu section until you find “Settings.”
   
4. Select the “Manage addresses” option on the list of settings.
   
5. Next to your shipping address, tap on the “Edit” option.
   
6. Change your shipping address in the “Address Line 1” box.
   
7. Tap “Save Shipping Address.”
   

You also have the option to add a new shipping address. All you have to do is tap on the “+ Add New Addresses” option below your current shipping address.  You will be asked to fill in your address, country, city, zip/postal code, and phone number. You can also add an additional address in the “Address Line 2” box.

How to Change the Shipping Address on the Wish Android App?

If you have the Wish app on your Android device, this is how you can change your shipping address on Wish:

1. Launch the Wish app on your phone.
   
2. Go to the three horizontal lines in the right-left corner of your screen.
   
3. Find “Settings” on the menu bar.
   
4. In the list of options, find “Manage Addresses” and tap on it.
   
5. Tap “Edit” under your current shipping address.
   
6. Type in your new shipping address in the “Address Line 1” section.
   
7. Select “Save.”
   

Instead of editing your shipping address, you can also delete your current shipping address and add a new one. To delete a shipping address on Wish, go to “Manage Addresses,” find the shipping address you want to remove, and tap “Delete” next to the “Edit” option.

How to Change the Shipping Address on a PC Browser?

If you want to change your shipping address on your computer, we’ll show you how to do it quickly and effortlessly. Here’s how it’s done:

1. Open Wish on your PC browser.
   
   1. Hover your cursor over your profile picture in the upper-right corner of your screen.
      
2. Go down until you find “Settings” on the list.
   
3. On the list of Settings, navigate to “Manage Addresses.”
   
4. Find your current shipping address and click on “Edit.”
   
5. Type in the new shipping address in “Address Line 1.”
   
6. Click “Save” at the bottom of the page.
   

Your shipping address will be changed immediately, and you can safely place an order.

When you edit your current shipping address, you can change your other contact information too– first name, last name, country/region, city, zip/postal code, and phone number.

There is another way you can change your shipping address on your browser. This is how it’s done:

1. Open Wish on your browser.
   
2. Click on one item you would like to order.
   
3. Select “Buy.” The item will be automatically moved to your shopping cart.
   
4. Add more items to your shopping cart if you want to.
5. Click on the shopping cart icon in the upper-right corner of your home page.
   
6. You can view your address information in the shipping section.
   
7. Click “Change” next to the address.
   
8. Go to “Edit.”
   
9. Enter your new shipping address in the box.
   
10. Click on “Use this Address.”
    

That’s all there is to it. Now you can proceed to purchase all the items in your shopping cart. This way, you can also delete and add new shipping addresses.

Additional FAQ

How Do I Get in Touch With the Wish Customer Service to Change My Shipping Address After an Order Is Placed?

It can be extremely tricky to change your order once it has been placed. Wish offers you a time limit of eight hours, which you can use to change your shipping address before your order is shipped. After that, your only option is to contact customer service on Wish.

It’s important to try to contact customer service up to the moment Wish ships your item. After your order has been shipped, it’s impossible to change your shipping address for that particular order.

To change your order details on your web browser, follow the next steps:

1. Open Wish on your computer.

2. Hover your cursor over your profile picture in the upper-right corner of your screen.

3. Find “Order History” on the menu.

4. Locate the item that you ordered on the list of orders.

5. Click on “Item Details” in the “Order Details” section.

6. Go to “Change Shipping Address.”

7. Enter your new shipping address in the box.

8. Click “Save.”

Remember, this option is only possible within the first eight hours of your order. If that time has passed, try contacting Wish Customer Support. Choose the “Help with a recent order” category.

You can also find customer support on Wish on the Menu list.

To change your order details on your phone, do the following:

1. Open your Wish app on your phone.

2. Tap on the three horizontal lines in the bottom-right corner of your screen.

3. Go to “Order History” in the “Account” section.

4. Find your most recent order.

5. Go to “Order Details.”

6. Find the “Need help with this item?” option.

7. Select the “Customer Support” button at the bottom of the page.

If you follow these instructions within the eight-hour time limit, your shipping address will be successfully updated. If you breach the time limit, Wish advises you to contact your local post office. Perhaps the post office can change the route of your shipment to the right address.

How to Cancel an Order on Wish?

If there is a reason you can’t accept your order, Wish also gives you the option to cancel it. Just like with the shipping address policy, you only have eight hours to cancel your order before it’s shipped. If you withdraw your purchase, you can get a refund for your order. Here’s how it’s done:

1. Open Wish on your browser.

2. Hover your cursor over your profile picture in the upper-right corner of your home page.

3. Go to “Order History.”

4. Go to “Item Details” in the “Order Details” section.

5. Click on “Contact Support” at the bottom of the list.

6. Follow the prompts suggested by Wish Assistant.

If you wait too long, you may not be able to cancel your order, so be careful. As for the refund policy, you have the right to a refund, if your order takes longer than 30 days to arrive.

Keep Your Shipping Address on Wish Updated

Now you know how to change your shipping address, delete and add new shipping addresses, and cancel your orders on Wish. As long as you take action on time, you can even change your shipping address after placing an order on Wish. By following our tips, you can make your online shopping experience even better.

Have you ever changed your shipping address on Wish? Did you try any of the methods mentioned in this article? Let us know in the comments section below.