How To Fix GroupMe When It Keeps Crashing
You may encounter occasional issues like freezing or crashing with GroupMe. This disrupts the user experience and hinders normal functionality. There are different reasons why this could be happening to the app. Fortunately, most crashes can be remedied and the app restored back to normal.
This article covers some important troubleshooting options to use if GroupMe keeps crashing.
Fixing GroupMe Keeps Crashing Issue
Even with the possibility of occasional crashes, GroupMe is one of the most reliable and stable messaging platforms. By understanding the problem and why it occurs, fixing it becomes easier.
There are several reasons why the GroupMe app keeps crashing:
- The app server could be down or under maintenance.
- There may be an internet connectivity issue on your end.
- You might be using a GroupMe app that’s already outdated.
- Your app may have minor glitches or bugs.
While these are the most common reasons, they aren’t the only ones. Below are solutions to a range of issues. If one option doesn’t work, move on to the next.
Restart the Device
This should always be the first thing you try if you face any issues on your device. If your GroupMe app keeps crashing, restart your device as it can solve major and minor glitches. This is done by pressing the power button and choosing the restart option.
Restart the App
This is yet another relatively straightforward option to consider. Close the app and open it. It may be all you need to do. This way, you re-launch the app fixing some of the issues. You can try logging out of the GroupMe app, wait for a short period, and log back in again. This could solve the issue. If it doesn’t, try out other options.
Check GroupMe Servers Status
If the app still keeps crashing, check the app status server. You can do so by visiting a website such as Downdetector. On the website, type “GroupMe” in the search bar and wait for a spike in the resulting graph. If there’s a spike, the server may be having an issue.
Alternatively, visit Twitter and check whether any tweets have been posted about “GroupMe Down.” If the server is down, there isn’t much you can do about it. You’ll have to wait it out until things are resolved on their end.
Check Your Internet Connection
GroupMe relies on internet connectivity to work as it’s supposed to. If you have an internet issue, you may need to contact your ISP or switch to another network to restore normal functionality. This is true for both Wi-Fi and mobile data. You can test the connection by attempting to open any browser and conducting a search. Turning off your Wi-Fi or mobile data and then back on again can potentially fix some of the issues.
Alternatively, activate the flight mode, wait for a few seconds, and deactivate it again. You can then check if the app is working.
Clear the GroupMe App Cache
This can help solve the problem. Crashing or not loading may stop if the cache is cleared.
- Launch the settings app on your device.
- Locate the GroupMe app and select it.
- Select “Storage.”
- Tap the “Clear cache” option.
- Restart your device and check to see if the app is working fine.
Resolve App Conflict
There are times when conflicts arise between installed apps and the GroupMe app. This could be due to incompatible software components. Conflicting system configurations and background processes may lead to crashing.
Check for App Updates
If you’re using an older GroupMe version, you may encounter some issues including crashing or not working. Older versions may lack important updates and features that are needed to improve functionality.
It’s important to always run the latest version. Go to the Google Play Store, Apple App Store, and Microsoft Store, check for updates and download. Once updated, test the app once more.
Turn Off the Device Battery Saving Mode
Turning off the battery mode makes some apps stop accessing their full functions and features. As such, the apps, such as GroupMe, could fail to work perfectly. If you encounter crashing issues while the phone is on power saving mode or low power mode, restore it to normal settings.
- Open the device “Settings menu.”
- Choose “Battery.”
- If the battery saving mode is in, toggle it off.
Note that the steps may differ slightly depending on the phone model or software version you are using.
Using a VPN sometimes causes app issues. If you notice that the app crashes while the VPN is on, turn it off and check whether the issue has been resolved.
Uninstall and Re-Install the App
If the app still crashes after all the above methods, you should try deleting it entirely and re-installing it once more. This works in some cases. Once the re-installation is complete, check whether functionality has been restored.
Remove Firewalls and Security Software
Firewalls can interfere with GroupMe operation. The app can be identified as a threat mistakenly. In such a case, network connections are blocked causing a crash. Removing such features can possibly restore GroupMe.
Contact GroupMe Support
You need to take these steps when all other methods fail. You should explain the issue to the support team who in turn offer methods you can try out to solve the persistent issue. They may have extra troubleshooting options they could recommend.
Get GroupMe Back Up and Running
Developers are expected to create superior apps without bugs and glitches. Sometimes, crashing is caused by poor app programming. In this case, it can be fixed through future updates. However, the developer isn’t always to blame for the issue. Other factors could cause the problem on various systems and devices. You should always investigate and troubleshoot the issues. This way, you can find a solution and continue enjoying the features offered by the app.
Have you ever encountered the GroupMe keeps crashing issue? If so, how did you handle it? Let us know in the comments section below.