Twitter goes down for second time in nine days

Twitter crashed last night for the second time in nine days, after a software glitch stalled the popular messaging service for about one hour.

The company apologised to its 250 million users in a status blog, saying it had encountered “unexpected complications” during “a planned deploy [sic] in one of our core services.”

The outage began around 11am Pacific time (7pm GMT) and service had “fully recovered” by 11:47am (7:47pm), the San Francisco-based company said.

The outage occurred just as Twitter co-founder Biz Stone took the stage in Austin, Texas, to speak at the South by Southwest Interactive festival, the annual gathering of tech enthusiasts that helped propel Twitter to national fame in 2007.

Twitter crashed briefly on 2 March during the Academy Awards, when the company’s infrastructure was overwhelmed by a flood of tweets and retweets about a “selfie” featuring Oscar show host Ellen DeGeneres, Bradley Cooper, Jennifer Lawrence and many other celebrities.

Twitter, which was plagued by frequent outages during its early years, invested heavily in improving its site reliability before it went public in November 2013.

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