How to Stop Forwarding Calls
Picture this: you’re sitting on a warm sandy beach, cocktail in hand, when suddenly – RING RING! You’re interrupted once again by your smartphone which is forwarding calls to you from your office phone. This is one of the annoying downsides of forgetting to disable the call forwarding function.
In addition to being a distraction, this feature can result in you missing important calls if they keep being redirected somewhere else. This means that if the feature isn’t used correctly, you run the risk of damaging any potential businesses.
The good news is that call forwarding can be easily disconnected and everything returned to normal through the use of modern phone systems.
In this article, we’ll show you how to successfully halt forwarding calls depending on your chosen device.
How to Stop Forwarding Calls on an iPhone
Invented in the 1960s, call forwarding is a feature that is widely included in many of today’s phone plans. When used correctly the function can be useful if you are expecting to be away from the office (or another common location) for some time but still wish to be on top of things. In addition, it can be useful if you’re limited to a certain number of minutes per month or you simply wish to save your phone’s battery.
Most iOS devices have a call forwarding operating system already built in. Accessing the system and deactivating it is a straightforward process. You can do so by following these steps.
- From your Home screen, tap “Settings.”
- Tap “Phone.”
- Where it says Call Forwarding, tap the green slider to turn it white and successfully cancel the function.
How to Stop Forwarding Calls to Another Phone on an Android
Are you unsure how to cancel call forwarding on your Android phone? It’s so easy you could do it with your eyes shut. While there are many reasons why you might wish to cancel call forwarding, it’s most likely that you simply just no longer require the service.
Unlike iPhones disabling the call forwarding function on an Android involves a few extra steps. These are as follows:
- From your Home screen, click the three-dots “Menu” function.
- From here tap “Settings.”
- Tap “Call Settings.”
- Tap “Voice Call.”
- Tap “Call Forwarding.”
- Tap “Always Forward.”
- Tap “Disable.”
Alternatively, if you’re using an Android, you may also be able to use Google Voice to successfully disable the use of call forwarding. To do this you simply have to change which devices receive calls by doing the following:
- Tap “Settings.”
- Tap “Calls.”
- Tap Incoming calls.
- Tap My Devices.
- Under “Call forwarding” switch off any numbers you don’t wish to forward calls to.
Note: Since there are many Android devices from various brands, the steps may vary.
How to Stop Forwarding Calls on a Landline
Since June 2020 it’s been reported that over 80% of adults between the ages of 25-34 have gone completely wireless. In contrast only 35% of those aged 65 and over have cut the cord.
However, while landlines may appear old-fashioned, many businesses continue to use them still. The old system can sometimes offer a level of reliability that can often be unpredictable with mobile phones. This includes features such as sound quality as well as a guaranteed signal.
Typically, to enable call forwarding on a landline you would enter *72 followed by the phone number to which you wish to send your call. You would then be required to remain on the line until a person picks up on the other end or you are directed to voicemail. To deactivate this function, you would simply have to enter *73 instead of *72.
Is There a Difference Between Call Forwarding and Call Divert?
The call divert option lets users forward calls to a third-party option without having to answer the call. However, call forwarding allows users to forward calls to already preset numbers. It also includes features such as call forwarding unconditional (CFU), call forwarding on no reply (CFNR), and call forwarding condi-tional (CFC).
What Is Conditional Call Forwarding on an iPhone?
Conditional call forwarding requires specific conditions to allow the transferring of calls. In contrast to regular call forwarding, conditional call forwarding needs the user to enter certain codes. Once you have your forwarding code follow the steps below:
1. Open Phone app and tap “Keypad.”
2. Enter *61* followed by your phone number. Then hit “Dial.”
3. You will see a confirmation reading “Forwarding When Unanswered Activated.”
To end this service, simply dial #61# and hit “Dial.” You should then receive a message confirming the deactivation.
How Can You Confirm That You Have Successfully Cancelled Call Forwarding?
While there are many automated ways to do this directly through smartphones and apps, the best test is a good old-fashioned phone call to your number. Ask a friend to call and If it rings then it was a success.
Forward to the Future
Call forwarding certainly has its benefits. The function offers a higher chance of customer satisfaction in business by being always accessible. As we look toward the future, with its increase in remote working, call forwarding will become a useful and practical feature. Furthermore, if you’re always on the go, this feature will only boost your proficiency.
But forgetting to disable the function can lead to calls being transferred to the wrong place. What’s more, if you set the call forwarding after a high number of rings you run the risk of creating an unappealing customer experience. This makes understanding how to turn off call forwarding key.
Have you had to stop forwarding calls? If so, what was your reason? Was it for business or was it personal? Let us know in the comments section below.