How to Change the WiFi on Echo Show
The first time you set up an Amazon Echo device, you’ll need to connect to an available network that will guide you through the rest of the process. Since most of these devices don’t have a display, you need the Alexa app to change the wireless network.
Unlike other Amazon Echo devices, the Echo Show has a display that you can use to navigate settings. Thanks to this, you can manually change your wireless network on the device itself. This article explains how to change your Wi-Fi on an Amazon Echo Show, and what to do if you encounter any issues.
How to Change Wi-Fi on Amazon Echo Show
You can change your wireless network by going to the Settings on your Echo Show display. It’s fairly simple and you only need to do the following:
- Turn on your Echo Show’s display.
- Swipe down from the top of the screen to display the quick access bar (or control panel).
- Tap the ‘Settings’ icon (gear icon). If you have Echo Show 5, the button should be on the right side of the control panel. However, if you own an older version, it is located more to the left.
Alternatively, you can just say: “Alexa, go to Settings” and skip steps 1-3.
- Go to the ‘Network’ (Echo Show 5) or ‘Wi-Fi’ (older) menu.
- Find the Wi-Fi network that you want to connect to.
- Tap that network.
You may need to enter the wireless password of said network before your Echo Show connects to it.
If you can’t see your wireless network on the display, you can tap ‘Rescan’ for the device to detect new networks in the area. Also, if you try to connect to a hidden network, you need to tap “Add Network” and manually input the network information.
Fixing Connectivity Issues
In some instances, the network that you’re looking for may not appear among the list of available Wi-Fi networks. On the other hand, the network may show up but you can’t connect to it. When that happens, you may try a few methods to fix this issue.
Can Other Devices Connect?
If the network appears on your Amazon Echo Show but you’re unable to connect, check if other smart devices in your home have the same issue.
Use your smartphone and laptop to check if the connection works. If not, you may want to contact your internet provider and explain the issue. In that case, the issue is with the modem/router and the provider and not with the Echo Show.
Is Wi-Fi Congested?
When you connect several devices to the same wireless network, chances are that the signals can interfere with each other and cause congestion. Although the odds for this are minimal, you should still check if that’s the source of your connection issues.
Disconnect your other devices from the Wi-Fi network to free up bandwidth, and try to connect to that network with your Amazon Echo Show. If it connects, don’t link all your devices at once. Link them one by one and check if there are any more interferences.
Where’s Your Device?
Your Echo Show needs to be in a radius of approximately 20 feet from your router to work at its peak. If the device is too far away, there’s a chance that the built-in wireless receiver won’t be able to detect the network.
If the device is in a different room and separated by a wall, or closer to the router but blocked by another thick object, it may exacerbate things.
At the same time, it’s important to move the Echo Show away from devices that can interfere with network signals – microwave ovens, baby monitors, and such.
Try to Restart All Devices
You can fix minor connectivity glitches by “power cycling” your devices (turning them off and on again). First, turn off your modem and router (disconnect them from the power source) and wait for a half minute before turning them back on.
While the devices are restarting, unplug the Echo Show from the power cord for a few seconds and then plug it back in. After restarting all your devices, try to connect to the Wi-Fi again.
If None of the Solutions Work
The majority of users can connect to another Wi-Fi network without any issues, assuming that they know the password. However, connectivity issues can happen to anyone.
If you’re experiencing connectivity issues on your Echo Show and none of the above methods did the trick, the best thing is to contact Amazon’s customer support and let them solve the problem. What you’re experiencing may be a hardware issue that requires a detailed check-up or a replacement. Whatever the problem may be, you should be able to get to the bottom of it.
Did you manage to change the Wi-Fi on your Echo Show? Did you experience any issues? If so, how did you fix them? Share your experience in the comments.