How To Fix an LG TV Not Connecting to Wi-Fi

There is nothing more frustrating than a bad internet connection, especially when it prevents you from watching your smart TV. If you’re experiencing issues with your internet connection on your LG TV, you can take a few steps to resolve them quickly and efficiently. Simple actions like restarting the router can fix your Wi-Fi connection. But if that doesn’t do the trick, you’ll have to resort to other, more technical measures.

How To Fix an LG TV Not Connecting to Wi-Fi

This article will outline what you can do when your LG TV is not connecting to your home Wi-Fi. We’ll also discuss common factors that can contribute to a poor Wi-Fi connection on smart TVs.

Why Is My LG TV Not Connecting to Wi-Fi?

There could be many reasons your LG TV can’t seem to connect to your home Wi-Fi network, whether it’s something to do with the software or hardware. It’s usually something as simple as a busy network, weak internet strength, or generic glitches. The good news is that these types of issues can be quickly resolved.

When your smart TV doesn’t have an internet connection, two things can be causing it. Either there is something wrong with the TV or the internet connection. The first thing you need to do is figure out why your LG TV isn’t connecting to your Wi-Fi. Here are some of the most common reasons this happens:

  • There are too many devices connected to the same Wi-Fi network. If the entire family uses your home network, it’s highly likely that every mobile device, computer, and laptop is connected to it, as well as your smart TV.
  • There is something wrong with the router/modem, and they need to be fixed or replaced.
  • Your LG TV might be too far away from the router, so the internet connection isn’t strong enough.
  • Items in your house can cause interference. If you have other routers on the same frequency, they could be preventing your LG TV from connecting to the Wi-Fi. Other standard household electronics could be blamed.
  • It could be your LG TV’s time zone settings. If the date and time settings are not correct, the TV won’t be able to connect to your Wi-Fi network.
  • You may have entered the incorrect Wi-Fi password. Although this is not likely, things like these can happen.
  • It could be a simple glitch. If it’s a generic bug, the best thing you can do is wait a couple of minutes for the problem to resolve itself. If nothing has changed, you may have to call customer support.

How to Fix LG TV Not Connecting to Wi-Fi

Whether it’s your LG TV or the router that is causing trouble, here are some steps you can take to troubleshoot the bad internet connection on your TV:

Check the Internet Connection

When your device can’t connect to the internet, whether it’s your smart TV or your mobile phone, the first thing you should always do is check the internet connection. There is no need to get technical yet. Simply go to your router and make sure all the lights are blinking. They should all be green. If you see a red light, something is not right.

Another quick way of finding out whether the TV or the router is causing issues is by checking your other devices. If you notice that your phone and computer have an internet connection, but your smart TV doesn’t, the problem is with the TV. On the other hand, if none of your devices can connect to the internet, the router/modem is the culprit.

Restart and Unplug Everything

No matter how generic this step might sound, most of the time, it does the trick. You can start by turning your smart TV off. Wait a minute or two, and then turn it back on.

If you turn it on and notice that there is still no internet connection, restart the router too. While you’re there, unplug the router and the modem. Make sure to wait a couple of minutes before plugging them back in. If there is still no internet, unplug the TV as well.

You can also try hard resetting the modem and the router. If you’re not familiar with this process, you’ll be able to find instructions in your modem/router owner’s manual. Once you hard reset the modem and the router, you need to set up your Wi-Fi settings again and re-connect all your devices to the internet.

Try to Connect the TV to Your Mobile’s Hotspot

Another way to figure out whether it’s the TV or the router that’s causing the trouble is by trying to connect your LG TV to your mobile’s data network. If it still doesn’t have a connection, it’s a clear sign of something wrong with the TV. It could be a faulty Wi-Fi card, wiring issues, a dysfunctional internal TV Wi-Fi adapter, or something else.

Change the Time and Date

If the time zone on your TV is incorrect, it might prevent your LG TV from connecting to your Wi-Fi. Fortunately, you can change the time and date settings on your LG TV with no effort. Here’s how it’s done:

  1. Turn on the LG TV.
  2. Press the Settings button on the remote.
  3. Go to “All Setting.”
  4. Continue to “General.”
  5. Select “Time & Date.”

  6. Set the correct time zone.

Check the Number of Router Connections

Every router has a limited number of devices that can be connected to its network. Modern routers allow for many connections simultaneously, but you may have an outdated model. If that’s the case, you will have to disconnect some devices in your home from the Wi-Fi network.

Update Your Firmware

The connection issue can be caused by outdated hardware. If this is the case, it won’t only prevent the TV from connecting to the internet but also several other issues. It can even cause your LG TV to malfunction.

Disable the QuickStart Feature

Some LG TV models have the QuickStart feature, which allows them to remain in standby mode once it’s switched off. When you turn the TV back on, the QuickStart feature speeds up the whole process. This feature may be interfering with your Wi-Fi connection, so here’s how you can turn it off:

  1. Turn on your LG TV.
  2. Press the Settings button on your remote control.
  3. Go to “All Setting” on the main menu.
  4. Proceed to “General” on the list of options.
  5. Find the “Quick Start” option.
  6. Select “Off” to disable this feature.

Once you’ve done this, turn the TV, router, and modem off. Wait a couple of minutes before turning the devices back on.

Ask for Help

If none of these steps have helped, the last thing you can do is contact customer support. Try reaching out to your modem’s/router’s manufacturer to ask for help. You can also call a technician to come and fix your LG TV.

Restore Your Wi-Fi Connection on Your LG TV

You can do many things to restore the internet connectivity on your LG TV. Whatever is causing the connection issue can usually be quickly resolved. It might be something simple like a temporary glitch or a weak internet connection. If it’s something more complicated, the best thing you can do is call customer support.

Have you ever had issues with your LG TV not connecting to the Wi-Fi? How did you solve it? Let us know in the comments section below.

7 thoughts on “How To Fix an LG TV Not Connecting to Wi-Fi”

Ella says:
Hi, I have Tried connecting my TV to wifi.. I have unplugged and done everything.. still not working. I tried connecting my phone and it wouldn’t connect.
Please what can I do
Mark says:
LG webOS TV UJ701V
Cannot connect to wi fi. All other devices Inc. Adjacent SkyQ box, connected and working OK. Just this TV not finding wi fi.
Any solutions from anyone yet????
Steve Larner says:
There could be several reasons that the LG webOS TV does not connect to Wi-Fi. Are you trying to connect to the 2.4 GHz or 5 GHz band? What type of Wi-Fi connection does the TV accept and what is yours (N, G, B, etc.)? Does your router have assigned IPs for devices or are they automatic? Is there a limit to the number of connections set on your router? Is the Wi-Fi component on the TV defective? Does it connect to other Wi-Fi sources, such as a friend’s or family member’s router, or the hotspot on your phone?
DJ Murphy says:
My LG OLED65C9AUA TV has twice dropped wifi connection out of the last 3 times we’ve watched TV. The attached Fire TV device, a relic of my previous TV, connects jusr fine as does our other devices throughout the house.

After the 1st event, we restarted router / modem and TV but no joy so we switched to old school Blu-ray entertainment and a few days later returned to find wifi restored but at least two apps needing reauthentication.

The 2nd time two nights later, wifi drops on it mid-show. We turned TV off and on, unplugged modem / router again and still no luck so we switched to the Amazon Fire TV device for a bit. About 30mins later we returned to the LG TV app and presto wifi connection was working again.

Has their been an O/S upgrade that’s potentially a tad faulty?

Steve Larner says:
I think the TV’s Wi-Fi adapter is too old. When Wi-Fi routers update/upgrade, they bring in new features and tighter security that can cause problems with older hardware. I had this experience with LG Blu-Ray players while everything else worked just fine.
Ruth Carr says:
I have switched from Virgin Media internet to Sky. All other devices are working ok, but the I cannot get the LG TV to turn on, so cannot transfer to the new wifi. I have tried unplugging everything, turning off all other devices, there are no obstructions to the router and the date is correct on TV.

How can I solve this?

Steve Larner says:
If the TV won’t turn on, how do you know the date is correct on it?
Atika says:
I’ve tried all steps but my LG smart tv still having problems with wifi connection even though my wifi works fine with all other devices. I actually tried to connect using LAN cable directly to the tv also cannot connect. Can advise is there any type of adapter I could use to connect with the wifi instead?
Steve Larner says:
If the TV’s Wi-Fi connection is not working the TV and the ethernet fails to get internet too, then no adapter in the world is going to work either. There is a problem somewhere, whether it is in the TV or admin controls and restrictions on the router/admin panel. Sometimes a restriction gets placed on a device or IP or Mac address within a network system—usually within the router’s settings or an app that controls the router/internet.

Leave a Reply

Your email address will not be published.

Disclaimer: Some pages on this site may include an affiliate link. This does not effect our editorial in any way.

Todays Highlights
How to See Google Search History
how to download photos from google photos