How to Change the Netflix User Account on a Roku Device

If you are looking to renew your Netflix subscription or open with a new email address, you’ll need to update all of your devices with the new Netflix login credentials. Whether you’re now using a friends’ Netflix account, or you just created a new one for a free trial, changing the account is fairly simple on most devices.

How to Change the Netflix User Account on a Roku Device

Unfortunately, Roku doesn’t it make so easy as to simply sign out and sign back in with the new account. There’s actually no native option to log out of your Netflix account on some Roku devices. So, how do you change your Netflix account on a Roku device? We’ll walk you through it step by step in this article.

Quickly Reinstall Netflix

When you delete an app from your device, or in this case a channel from your Roku list, all the data associated with that channel will be lost. This includes login information.

  1. Go to your Roku home screen.
  2. Select the My Channels option.
    my channel roku home screen
  3. Find the Netflix app.
  4. Highlight the app icon and press the Star key to bring up the editing settings.
  5. Locate and select the Remove Channel option.
  6. Go back to your Roku home screen.
  7. Select the Channel Store option from the left menu.
  8. Find the Netflix channel and reinstall it.
  9. Add new login information and enjoy.

This nine-step process is actually a lot faster than it seems, given the improved responsiveness of Netflix on Roku and the improvement made to the Roku OS concerning navigation.

How to Sign Out of Netflix

Here’s what you can do if you own a Roku smart TV or dongle.

  1. Go to your Roku home screen.
  2. Bring up the Netflix channel.
  3. From the left side Netflix menu select the Settings option.
  4. Select the Sign out option.
  5. Hit Yes to confirm.
  6. Input new Netflix credentials and log in.

Note that this process is the same for all Roku streaming sticks starting with Roku 3.

If for some reason your Netflix interface doesn’t let you see the gear icon or you can’t see the Settings menu, you can input a specific sequence from your remote to access the Netflix settings menu:

Use this sequence with your arrow buttons on your Roku remote: up arrow two times, down arrow two times, left arrow, right arrow, left arrow, right arrow, up arrow four times. This should give you four options:

  1. Sign out
  2. Start Over
  3. Deactivate
  4. Reset

After choosing the Sign Out option you should be able to log into a different Netflix account. Note that you should always use your Roku remote in order to do this. Using your regular TV remote won’t do anything after inputting the sequence.

Change Netflix User on Roku 1

To change your Netflix user account on a Roku 1 streaming stick, you’ll have to remove Netflix from your account and add it back again, as with the first method presented in this article.

  1. Use the Home button to get to the Roku home screen.
  2. Select the Settings option.
  3. Go to Netflix Settings.
  4. Select the Deactivate this player from my Netflix account option.
  5. Hit the Yes button to confirm.
  6. Reactivate Netflix and use the new sign-in credentials.

Change Netflix User on Roku 2

This will apply to Roku 2 LT, XS, and XD streaming sticks:

  1. Use the Home button to get to the Roku home screen.
  2. Highlight the Netflix app from the channel list.
  3. Press the Star button on your Roku remote to bring up the settings menu.
    roku remote
  4. Select the Remove channel option.
  5. Hit Remove channel again to confirm.
  6. Go to the Channel Store.
  7. Find Netflix and follow the on-screen instructions to add it back to your list.
  8. Use new credentials to sign in.

Frequently Asked Questions

Can I edit my Netflix profile on Roku?

Roku does offer a few minor editing options for each profile linked to your Netflix account. Once you’ve launched the Netflix channel, use your remote’s navigation buttons and arrow down to the pencil icon beneath the profile you’d like to edit.

From here, you can change the profile name, icon, the language Netflix is in, and the maturity rating. You can access a lot more customization features from the Netflix website.

How do I switch between profiles on the same account?

If you’ve opened Netflix on your Roku device and it is presenting content for another user, you can easily switch to your profile. Using the Roku remote’s navigation keys, click the left arrow until a pop-out menu opens on the left of your screen.

From here, use the arrow up button to select the profile icon. On this page, you have the option to log into the profile of your choice.

How do I tell which Roku model I have?

Each model has a slightly different interface making it difficult to follow instructions at times. To find out which model Roku you have click the home button on your remote.

Next, navigate to ‘Settings’ on the left-hand side. From here you can click ‘About.’ Your Roku model will appear on this screen. Once you’ve determined your model it will be a lot easier to learn cool new features.

You’re Not Tied to An Account on Any Channel

While it may not be the most straightforward process on all Roku devices, switching channel accounts and subscriptions is still possible. Your Roku account will never be tied to a single Netflix account or Hulu account. You can use another one if you have valid login credentials.

Let us know if these tips have helped you out or if you’ve encountered issues either on Roku’s or Netflix’s end. Did you think that it would be harder to switch the Netflix account?

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