How to Remove a Device from Netflix: Deactivate and Disconnect Your Account on Unwanted Devices
You can log into Netflix accounts on multiple devices, making it possible to share your details with friends and family. However, if you’ve had enough of sharing, have maxed out your devices, have upgraded your phone, or you want to revoke access for someone, in particular, read on.
A Netflix password is likely the most shared login credentials of any website in the digital age. With the option to upgrade your package from one stream to four, why not share it with friends and family members? Everyone can make their own profile and enjoy endless content.
If you don’t want to give out your password, you can stream shows with friends without sharing your login using the Teleparty Chrome extension. It lets you watch Netflix with people you know, and chat with them in real-time. This does assume that everyone in the group has a Netflix account and that they want to watch the show at the same time, but it’s a much more manageable way of enjoying boxsets even when your friends or family aren’t nearby.
Sign Out of All Devices
Fortunately, Netflix makes it easy to sign out devices that you no longer use or want streaming on your dime. There are a few drawbacks to this setup but it’s certainly worth it if you want to kick someone off of your Netflix account.
- It may take up to eight hours for the device to logout – This isn’t immediate so if you want to watch a show right now, but all of your streams are being used, you may have to have a conversation with one of the users.
- You can’t deactivate one device at a time – You probably have a web browser or two, an app, and a streaming device logged in for your own personal use. If you follow the steps below, you will have to sign back into each of those devices.
- If you don’t want the person logging back in immediately, you’ll have to change your password.
How to Deactivate a Device
Go to Netflix.com on a computer, web browser, or using the Android app and log in.
- Hover over your profile image (or the green icon if you haven’t set a profile picture) and click on Your Account from the dropdown menu.
2. Once open, select Sign out of all devices, it’s inside the Settings section.
3. You’ll then be asked to confirm your choice, click Sign Out to confirm it.
Once signed out, you can begin to sign back in on the devices you use Netflix without the worry of stray logins.
This can take up to eight hours to complete. Unfortunately, Netflix doesn’t have an option to remove only one device. If you’re attempting to kick a user off of your Netflix account you will have to logout of all your Netflix devices. You can also review which devices are logged in but you can’t log them out individually.
How to Change Your Password
Another key step in securing your account and keeping unwanted intruders from enjoying a service that you pay for is to change your password. Keep in mind that the steps above won’t help you if the other users know your password.
To change your Netflix password do this:
- From the Account Page, click Change password.
2. Now, enter your current password and then a new password in the text boxes as shown below.
Assuming you used a password stronger than your dog’s name and the year you were born, you should be good to go. But, what if someone still manages to find their way in? You can either delete your entire Netflix account or contact Netflix Support for further help.
How to Delete Your Netflix Account
Whether you’re tired of Netflix content, want to save a little cash each month, you’re using someone else’s account, or you’ve been hacked, you can permanently delete your Netflix account. Before doing this there are a few things you should know:
- Your account will remain active until your next billing date – This is shown on the account page. If it’s day 31 of your billing cycle, you may see another month’s charge. Netflix doesn’t really do refunds (of course you can hash it out with the support team) so check the renewal date.
- You will lose all of your favorite content and downloads – Once you hit the delete button, all of your data will be gone. You can download your data before deleting from the account page if you’d like to keep it as a reference.
- If you’re paying for Netflix through a third-party like iTunes, you will need to deactivate the subscription from there, not the Netflix website.
- Ensure that your contact information is up-to-date before deleting – You will receive a confirmation email, if this is an outdated email address, you won’t get the confirmation.
- Netflix will keep your account information for 10 months – If you want to permanently delete your Netflix account and all of its data, you’ll need to send an email to [email protected].
Now, we can move forward with deactivating your entire Netflix account.
- Again, navigate to the Account page, as shown above, and click Cancel Membership.
2. Now, click on Finish Cancellation.
3. Follow the on-screen prompts to complete the cancellation of your Netflix account. If you choose to cancel your Netflix account, you do have ten months to pick up where you left off. This is perfect for those Netflix only originals because you can cancel once you’ve watched a season and reactivate when the new season comes out (assuming it’s within ten months of course).
Alternatively, if you’re paying for Netflix through a third-party service, visit that website and look for a Subscriptions tab. Cancel your membership and after the next billing date, it will cancel.
Manage Download Devices
Now that Netflix has introduced the option to download content, you can individually remove download devices. This means any device that has downloaded content. Once done, the device will automatically log out of Netflix and the downloads will no longer appear in their download history.
- To do this, follow the instructions above to navigate to your Account page and then click on Manage Download Devices.
2. From here, you will see a list of devices that have downloaded tv shows and movies on your Netflix account. Simply click Remove to remove the devices.
Unfortunately, this won’t delete every device that has access to your account, but it is a simple way to get rid of some devices.
Reset a Device to Factory Settings
If you want to remove access to your Netflix account and you’ve exhausted other options, simply reset that device to its factory settings and remove all personal information and accounts associated with it.
Factory Resetting a Fire TV Stick
- From the homepage, navigate to Settings by scrolling over and selecting it.
- Next, scroll over and go to My Fire TV and click on it.
- Scroll down and select Reset to Factory Settings. Confirm your decision if prompted. Note, everything on the device will be deleted and reset, as the name suggests.
Factory Resetting a Roku Device
- From the homepage, scroll down the menu on the left-side and click on Settings.
- Now, scroll down the list of options and click on System.
- Next, select Advanced system settings from the options.
- Then, select Factory reset, remember all login credentials will be erased from this device.
- Finally, enter the pin to factory reset your device. You might be asked to confirm the reset after entering the code.
This option will work for removing all accounts from a device, such as Amazon, Google, Hulu, Netflix, Youtube, etc. So, consider this the last ditch effort unless you’re using a rental house or whatever.
Frequently Asked Questions
What happens when I remove someone from my account?
Although there may be a slight delay, the other user will open the Netflix app normally but will be taken to an account sign-in page. They will have to enter the correct username and password to regain access. If you’ve changed the password they will no longer be able to log in.
How will I know if someone else is using my account?
You can either check the devices that are logged in from the account page, or you will notice content that you haven’t watched in the Recently Viewed section of your account settings.
More obvious ways to know someone is using your account is ff Netflix is making odd recommendations (like Anime or thrillers when you don’t ever watch these genres) someone is likely using your profile. If you can’t stream because your streams are being used, yes, someone is logged in and currently watching.
Lastly, if your account information such as the email has changed, there’s a more serious problem. This would indicate someone is gearing up to hijack your account. Change the email and password immediately, sign-out of all devices, and contact Netflix (send screenshots of the changes if possible).
I only want to remove one device, are there any other options?
Via Netflix, you can only remove download devices one at a time. But, if the device is on your home wifi network and your router allows you to block content, you can log into your router settings and block a particular device from using Netflix on your wifi.
Of course, you can also logout of the Netflix account on the device itself if you have it available. Following the same instructions as above tap on the option to ‘Sign Out’ from the menu. If you no longer want that device logging back into your account, change the password for extra security.
In most cases, this isn’t the greatest workaround because it only works if the unwanted device is connected to a router that allows you to do this. But, this will work if you have kids or siblings in your home you’d like to boot off of Netflix and any other app or service.