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Your Gmail inbox can fill up rather quickly, and most often, the emails you receive are promotions and ads. Gmail uses various pre-set filters to determine whether the emails you receive in your main inbox are genuine or spam. While this system works most of the time, a problem occurs when potentially important emails go straight to your spam folder. Fortunately, there are a few different methods you can use to prevent emails from going to spam.

In this article, we’ll talk about ways to stop emails from going to spam in Gmail. We’ll also show you how to deal with this issue on the Gmail mobile app.
How to Prevent Emails From Going to Spam in Gmail on a PC
There are many reasons why emails get flagged as spam in Gmail. Most emails go to spam due to Gmail’s pre-defined spam filters. In most cases, it’s something more obvious, like emails that contain promotional links or “spammy” words. If the person sends the same email to a large number of recipients, all the emails will probably go straight to spam. Spoofed email addresses and messages from an unconfirmed sender can also have spam warning labels.
If an email doesn’t pass the spam test, it will automatically be sent to the designated spam folder on your Gmail account. You won’t even receive a notification when this happens. Even emails you send can end up in someone else’s spam. This can happen if your IP address has been marked as spam by Google or a recipient. It can also occur if there are typographical errors in the email or if there are issues with the header.
If you received an important email that went to spam 30 days ago, it will be automatically deleted. That’s why if you’re expecting an important email and can’t find it, it’s always advised you check your spam folder just in case the email ends up there. While this is good advice, there are a few easier ways to prevent emails from going to spam in Gmail.
The first one is by creating a custom filter. However, you would have to do this for one email address at a time. More specifically, if Gmail keeps sending emails from one user to spam, you can make sure this doesn’t happen again. Follow the steps below to see how it’s done:
- Go to Gmail and log in to your account.
- Type in “from:” and the email address you don’t want to go to spam in the search bar at the top of the screen. You can also just add the user’s domain name.
- Click on the filter icon on the right side of the search bar.
- Navigate to the “Create filter” button.
- Check the “Never send it to Spam” box.
- Do the same for the “Also apply filter to matching conversations” box.
- Click on the “Create Filter” button again.
That’s about it. If you just check the first box, any emails sent from the address you typed in won’t go to spam any longer. However, if you want to remove any previous emails from this person from the spam folder, you need to check the second box as well.
As mentioned before, you will have to repeat this process for each email address you don’t want to go to spam. The filter feature is quite convenient because it lets you manage your inbox in various other ways. For example, you can use it to automatically archive emails, delete them, forward them to another address, or add them to a category.
There is another way to create a spam filter, and it’s via the Gmail settings. This is what you need to do:
- Open Gmail.
- Go to the “Settings” icon in the top-right corner of the screen.
- Click on the “See all settings” button on the drop-down menu.
- Choose the “Filters and Blocked Addresses” tab at the top of the screen.
- Navigate to “Create a new filter.”
- Enter the email addresses the filter will be applied to. You can also add specific words the emails may contain and other details.
- Go to “Create a filter.”
- Click on the “Never send to spam” and “Also apply filter to matching conversations” boxes.
- Select the “Create a filter” button again.
The second method for preventing emails from going to spam in Gmail requires you to remove previous emails from the spam folder manually. Here’s how it’s done:
- Go to Gmail and sign in to your account.
- Click on the “More” option on the left sidebar.
- Proceed to the “Spam” folder.
- Locate the email you want to remove from the spam folder.
- Check the box next to the email address.
- Select the “Not spam” option above the emails.
You can also click on that email and click on the “Report not spam” option. Once you do this, any future mail from this email address won’t go to spam again.
Gmail advises you to add users to your contacts list to prevent their emails from going to spam. Gmail never sends emails from your contacts to spam. Creating a new Gmail contact is simple, and it will only take you a few moments. Here’s how it’s done:
- Go to Google Contacts.
- Sign in to your Google account if you haven’t already.
- Click on the plus button in the bottom-right corner.
- Choose “Create a contact.”
- Enter the contact information, like the user’s first name, last name, email, and more.
- Click on the “Save” button in the top-right corner of the screen.
You can also add more than one contact at once by choosing “Create multiple contacts.” Another way to add someone to your Google Contacts is directly from the email. When you open an email you receive from them, click on their email address. The contact icon will appear on the pop-up window, from where you can fill out basic information about that person and save them to your contacts.
All these methods are fool-proof, and they will save you time from having to check your spam folder. Not to mention that you won’t risk missing an important email ever again.
How to Prevent Emails From Going to Spam in Gmail on a Mobile Device
You can also prevent emails from going to the spam folder in Gmail on your phone. Keep in mind that the Gmail mobile app doesn’t offer as many solutions for preventing emails from going to spam. For instance, you can’t create custom filters on the mobile app. That’s why it’s better to follow the steps from the previous sections on your computer.
That said, there are some steps you can take to minimize the chances of emails going to spam. First, we’ll show you how to designate an email as non-spam, so emails from the same address won’t go to spam in the future. Follow the steps below to do so:
- Open the Gmail app on your phone.
- Tap on the three horizontal lines in the top-right corner.
- Go to the “Spam” folder.
- Find the email that shouldn’t be labeled as spam.
- Tap on the “Report not spam” option.
That’s all there is to it. The next time you receive a mail from this email address, it won’t go to spam anymore. On some phones, you might have to tap on the email and then go to the three dots in the upper-right corner. The “Report not spam” option will be there.
While you can’t create filters for contacts on the Gmail mobile app, you can mark emails as important. To do this, just hold and press the email until the field becomes blue. Tap on the three dots in the upper-right corner and choose “Mark as important.” Even though you only marked one email as important, Gmail will recognize this email address the next time they send you something and mark all of them as important going forward.
Never Have Important Emails Go to Spam Again
Gmail’s spam filters are useful, but they can also sometimes be wrong and send important emails to spam. There are a few ways to prevent this, but the most efficient one is to create a filter for specific email addresses. You can also just add those email addresses to your contacts, and Gmail will never send those emails to spam again.
Have you ever tried to stop emails from going to spam in Gmail before? Which method did you use to achieve this? Let us know in the comments section below.
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