Home Is Currently Unavailable – Fire Stick Error

Evan Gower June 11, 2021

Amazon’s Fire Stick offers a lot of benefits to its users. Some of them include unlimited access to hundreds of TV shows, and movies, as well as to thousands of songs on Amazon Prime Music.

Home Is Currently Unavailable - Fire Stick Error

Although Fire Stick is quite innovative and refreshing, it isn’t bug-free. Therefore, you can expect to encounter some problems along the way.

One of the most common problems on this device is the “Home is Currently Unavailable” bug.

This article will provide you with several possible solutions.

What to Do If You Encounter the “Home Is Currently Unavailable” Error?

Judging by the topics and frequently asked questions that users post on Amazon’s forums, most people came across this error message despite being connected to Wi-Fi and having a strong signal.

Some users even switched TVs or reset the entire configuration but none of it solved the problem.

In case you have this problem with your Amazon Fire Stick too, here are the possible solutions:

Reset Your Firestick and Router

Unplug your router and Firestick and wait 30 seconds.
Now, After you have re-plugged your router, do the same with your Fire Stick.
Next, try accessing your apps and check if the error message is still there.

Deregister Your Fire TV Stick / Fire TV

If the previous method didn’t work for you, try deregistering your Fire TV Stick. To deregister your device, follow these steps:

Enter Settings from the Fire TV menu.
Select the My Account option.
Select Amazon Account.
Select Deregister, when you select the Deregister option, another window will appear asking you to confirm your decision, just click on Deregister again to complete the process.

After that, you will be redirected to the registration page. Register or Log In and check whether the Home is Currently Unavailable Error is still there when you try to connect.

Reset the Fire Stick’s System

Resetting Fire Stick’s system could solve other potential errors as well. To reset the system, press and hold the Select and Play/Pause buttons simultaneously on your device’s remote control. After a few seconds, your system should be reset and ready to go.

Change the HDMI Port

Surprisingly, for some users, changing the HDMI port solved the problem like a charm. To test this option, try plugging your Amazon Fire Stick into another HDMI port on your TV.

Even though HDMI has nothing to do with WiFi, this trick has been known to work, perhaps an unexpected error causes the device to behave strangely.

Contact Customer Support

If none of these methods helped you get rid of the Home is Currently Unavailable error message, you might need to contact the customer support. To contact Amazon’s Customer Support Service, log into your Amazon account and click on Customer Service. Make sure to explain what you are dealing with in detail. It is also a good idea to include screenshots if you can. Amazon’s Customer Support Service is quite active so you won’t have to wait long for a response.

Amazon Fire Stick with Alexa Voice Remote

Some of the latest Amazon Fire Stick models include the Alexa assistant. With Alexa, you can easily open, install, or delete apps by using voice commands.

These Fire Stick models also offer brilliant picture. Supported resolutions and picture formats include 4K Ultra HD, HDR, and Dolby Vision.

Processors featured in the new Fire Stick models are among the strongest in their class and provide smooth operation.