Even with the release of the newer console, the PS4 remains wildly popular. Everyday users login to play their favorite games, stream movies, and more. Regardless, things can still go wrong. It doesn’t happen often, but sometimes, your PS4 crashes or becomes stuck, and when it does, you’ll need to boot your PS4 in Safe Mode.
Safe Mode is often used as a diagnostic tool to diagnose software problems or work through the problems without interference of third-party software.
Starting your PS4 via Safe Mode should be seen as a last resort. If you cannot turn on your console the usual way, Safe Mode may be the only solution. For those with a Mac or iPhone, the console is equivalent to holding down the power button and hoping for the best. Here’s how to boot your PS4 in Safe Mode.
How to Start a PS4 in Safe Mode
Note: Before booting in Safe Mode, ensure that your USB ports all work. Once you boot your PS4 will need to reconnect your controller so if the USB ports aren’t working, you’ll need to have a physical repair done before connecting your controller again.
- Turn the PS4 off completely. Press the power button as usual, and it should blink a few times before your console powers down.
- Press and hold the power button. You should hear a beep when pressed and another one seven seconds later. Once you hear both, release the power button.
- Your PS4 should have booted up in Safe Mode. Plug your controller into the PS4 and click the PS4 button. To control your PS4 from here, you’ll need to make sure that you’ve got a DualShock controller connected to your console via USB.
To exit Safe Mode, simply turn off your PS4 and turn it back on. Your PlayStation should reboot normally.
How PS4 Safe Mode Works
Once your PS4 has booted in Safe Mode, you’ll see a few options. Selecting ‘Restart’ will make your PS4 boot normally (if possible) while ‘Change Resolution’ will force your PS4 to boot up in 480p next time around. If you’d like to update your firmware via a USB drive, the internet, or a disc, select ‘Update System Software.’
‘Restore Default’ settings will put your PS4 back to its factory settings, but keep your data, while ‘Rebuild Database’ will scan the drive and essentially re-index its contents. ‘Initialize PS4’ is by far the most drastic action, as this will wipe ALL of your data from the console and essentially roll it back to the day you took it out of the box.
Safe Mode is especially useful if your device has an issue during an update. Rebooting your PS4 in Safe Mode should allow you to proceed, but it doesn’t always work that way.
PS4 Stuck in a Safe Mode Boot Loop
Several users have reported that their PlayStation 4 is looping in Safe Mode. This scenario means it will not boot up in the normal mode. If this problem occurs for you, there are a couple of steps to try.
Option #1 when the PS4 is stuck in Safe Mode
The first thing to try when your PS4 won’t exit Safe Mode, whether you reboot or not, is to connect a USB controller to the game console using a charging cable. After the controller is securely attached, select the option to exit Safe Mode.
Sometimes, the USB cable fails to make a proper connection to the console, mostly due to inferior parts or wear and tear. Try using a different PS4 controller cable to see if Safe Mode can exit successfully.
Option #2 for PS4 Safe Mode Boot Loop Problems
A PS4 Safe Mode boot loop problem can be frustrating, no matter who you are. When a direct connection to the console does not solve the problem, power the PlayStation down for 20 minutes. Sometimes, the console just needs a good rest to reset everything and cool off.
Next, reboot your console in Safe Mode just as you normally would. Then check for any updates that haven’t completed. These updates may contain fixes to common problems, new features, and better performance. In some cases, an update is all the Playstation 4 needs to solve common issues.
Option #3 Perform a Factory Reset
Lastly, there’s an option to completely reset your PS4. If it’s stuck in the Safe Mode boot loop, you can perform a factory reset. This article tells you exactly how to do that.
This option will delete everything, your games, progress, and profile from your console. Upon restarting the device, sign in using your PlayStation credentials. You should be able to re-download all of your content back to your PS4 from the store.
Frequently Asked Questions
Several users have reported issues with PS4 Safe Mode, if we haven’t answered all of your questions yet, we’ve included the answers to more frequently asked questions below!
I can’t get my PS4 to boot in Safe Mode. Is there anything else I can do?
It’s always a good idea to check that all cables are properly connected. If you’ve done that but you still can’t boot your PS4 in Safe Mode, you can visit the PlayStation Fix and Replace website for further troubleshooting steps and additional help.
The issue you’re having may be specific to your device alone. If that is the case, you’ll find more personalized help using the PlayStation website.
My controller won’t connect using Safe Mode. What’s the deal?
Many users have expressed issues with Safe Mode and their controllers. Of course, you need to plug your controller into one of the USB ports on the console after booting in Safe Mode as stated above. Essentially, this pairing process happens because the USB cable is sending information from the controller to the console telling it to work.
Assuming your controller charges (if not, try another USB port or have your console checked for faulty hardware), it’s likely the cable that you’re using. For example, if you still have the USB cable that came with your console, use that one. But, if you’re using a third-party cable, try a different one. You may have to try several cables, but what you’re looking for is a data transfer cable and not just a charging cable.
It can be a little difficult to tell which cable is a data transfer cable, but comparing two side-by-side, the sheathing on a transfer cable is generally thicker than that of a standard charging cable.
How do I get my PS4 out of Safe Mode?
Once you’re finished with your troubleshooting or repair, you can easily exit Safe Mode by restarting your console. If for some reason it reboots in Safe Mode again, see the instructions above for Safe Mode boot loop.
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