Surveys That Work for You – Our Review of TheySaid AI

Dominic Anderson April 27, 2026

Key Takeaways

TheySaid AI is an AI-powered survey tool that helps you to create and enhance your data and insights gathering.
AI features ask respondents for information in interactive ways, allowing for better responses.
The tool works on a subscription model, with the lowest tier being free for users to test.

Feedback is always helpful, be it for insights into trends, or finding ways to improve your business. The quality of that feedback can make all the difference. The AI tool we’re looking at today, TheySaid AI, aims to go beyond the traditional survey method, by offering users a chance to interact with the feedback form as if they were chatting with you. Join us for our TheySaid AI Review.

Say Hello to Interactive Surveys

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Sure, traditional surveys can get the job done, but they can feel constraining to those answering. Besides, what if a respondent has their own questions? Being able to interact with a subject when gathering feedback allows for more quality information. TheySaid AI leverages machine learning to do just that. Let’s take a look at some key features:

Train your AI – TheySaid AI allows you to teach its AI how best to respond to your needs. Share documents and data that help it understand your organization and purpose, and it’ll be able to better assist with survey generation that works for you.
AI-assisted generation – Coming up with individual questions can be a bit daunting, especially if busy with other tasks. TheySaid AI will create surveys based on brief input. This can be used to generate a survey in part or whole. There’s even a template library to get you started.
Different methods of feedback – Input doesn’t have to be limited to checkboxes or dialogue boxes. TheySaid AI is capable of parsing a mix of inputs, from polls to interviews and collating them into a usable format. You can even use video surveying to better gauge respondent interaction (with their permission, of course).
Follow-up and follow-up control – A key feature of AI surveys is the ability to ask follow up questions to responses for better insight. To keep TheySaid AI on track, you can also control how these follow up questions are employed.
Automation – TheySaid AI can also be set up to respond to actions from the user, such as signing up for or canceling a service. The survey will be sent out automatically in these cases.

Using TheySaid AI

Let’s take a quick look at how to use the service:

Step 1. Create a profile on TheySaid AI and follow the steps.

Step 2. Pick a template to test how the survey will look to your respondents.

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Step 3. In your main menu, click “Add Project” in the top-right and choose what you’d like to make from the list provided.

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Step 4. You can also click a sample in your main window to get a preview of the analytics page.

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Step 5. Click the “All Responses” tab to see individual feedback in summary form.

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Step 6. Click “Questions” to edit and view the current survey questions.

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Step 7. “AI” allows you to fine-tune the purpose of your survey and the settings used in it.

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Potential Drawbacks

As with any form of automation, there’ll be a risk of hallucination and a lack of the human touch. While AI can be effective in following up on responses, it lacks the human intuition necessary to judge and ask the right questions. TheySaid AI might run the risk of surface level context in responses. This can be mitigated by proper training and parameters, but the core issue remains.

Another problem of the tool is the lack of proper reporting of issues. Short of asking the dedicated AI in the sidebar, there’s no specific channel for reporting bugs or getting assistance. Hopefully this will change in future updates.

The Cost

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TheySaid AI works on a subscription model, with the cheapest level being a free five-month trial for users to test the water. After that, you can choose from “Startup,” “Teams,” and “Unlimited” tiers. The amount can be billed monthly or yearly.